American Academy of Otolaryngology Reviews | Glassdoor

American Academy of Otolaryngology Reviews

7 reviews

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2.5
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David Nielsen
4 Ratings

Employee Reviews

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  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Academy of Otolaryngology (More than a year)

    Pros

    Great 403(b) employer match, flexible work schedule, great location, interesting to learn about clinical subject matter from the periphery of healthcare, great maternal / paternal leave policy

    Cons

    Micromanagement, healthcare reform causing headaches for membership, lack of upward mobility, lack of strategy from management

    Advice to Management

    Adopt a COO with healthcare information technology background


  2. "Mean girls meets Twillight Zone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Academy of Otolaryngology full-time

    Pros

    Close to King Street Metro and generous 403b contribution.

    Cons

    Sick building with poor ventilation, staff are constantly battling respiratory problems which is ironic for the type of doctors and members this place serves. Directors and Senior Directors that are toxic. Love to retaliate out of jealousy. The best thing you can do is find a new job when you feel the heat from the mean girls. They will let you go even if you are performing if you don't play their games. I saw too many good people get mistreated and bullied. Luckily I got out before I was next. Very high turnover. Highest rate I have ever known of both terminations and resignations.

    Advice to Management

    The previous CEO was very approachable. I cannot comment on the current one. I have heard bad things from some insiders. Human resources should address the bullying. There is not any consistency with the work at home or flex day. Some staff never get the option of one or the other and that's unfortunate.


  3. Helpful (3)

    "Sad place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good benefits package. Flex days, HR department is well run, they are amazing.

    Cons

    The organization had to demote managers which makes the work environment very hostile. New CEO with little business experience and bad manners. Racism, sexism and classism seems to be tolerated and swiped under the carpet.

    Advice to Management

    The turn out in the organization is happening for a reason. Managers should be able to listen to their employees and allow them to own their work. Must managers don't allow employees to breath. It's a very hostile work inviroment and managers do get away with more than the Department of Labor would tolerate.


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  5. "not awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Disapproves of CEO

    Pros

    nice location; smaller staff; family-type atmosphere; good benefits package; serving a noble purpose in supporting physicians, educating the public about ENT diseases/conditions/ treatments available

    Cons

    clueless senior leadership - both internally and on the BOD and BOG (both entities are way too huge, fwiw); near-constant changes/tweaks to organizational structure

    Advice to Management

    get and retain a ceo with a strong business background/orientation who is capable of building a culture of respect and establishing a clear strategic direction


  6. "Good place for entry level or to publish"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at American Academy of Otolaryngology full-time

    Pros

    Benefits were great. People are mostly pleasant and working in Old Town is always great.

    Cons

    management is clueless. I heard there were changes after my departure but during a time there was at least 30% turnover

    Advice to Management

    Manage. It would great to examine the Academy from the top-down and see if everyone is actually doing something productive.


  7. Helpful (3)

    "It's funny how someone getting removed would make you smile."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member of the ELT
    Former Employee - Member of the ELT
    Doesn't Recommend
    Neutral Outlook

    Pros

    I worked at the Academy for over 2 years and can say with great confidence that the staff, overall, are good people. Good benefits and a great launching point for your next step in your career. Or a place for folks to end out their career.

    Cons

    Before the COO was fired the only con was her.

    Advice to Management

    I had the biggest smile on my face once I learned the COO was sacked yesterday. My only question is, what took leadership and/or the board so long to make this change??!? The Academy was a great place to work. Even though the COO was very hard to work with the organization as a whole is a good company. I know there is a new CEO and my suggestion to him is to remember the importance of trusting your team in the ELT. Also don't let a COO do your job with managing the organization as a whole. This was a big mistake with the previous CEO and as a result the previous COO ran the leadership team (ELT) into the ground.


  8. Helpful (4)

    "Once was a great place to work - but now poorly run, and on the decline."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They take work-life balance seriously enough that it's a part of their core values. The 403(b) employer contribution was 9 percent, which was extremely generous. The office location is very accessible to the King Street Metro.

    Cons

    The office facility is brand new, but hardly collegial. Managers sit in offices, while lower level employees are in shared 'work stations,' which makes phone calls and spur-of-the-moment meetings difficult and intrusive to others in the area. Glass walls on the manager offices make it evident when someone goes in to speak with a manager or HR, and becomes immediately subject to whispers 'on the floor.' Elevators rarely work. Temperatures are difficult to regulate, so floors have severe hot-cold spots. It's difficult to use the internal meeting spaces for organizational business because there's so much emphasis on renting out the space to outside organizations who serve as a source of revenue.

    The organization should be financially stable with a high saturation of membership among the target demographic, and past financial planning has left it with a large reserve fund. That said, very poor real estate decisions when the economy was about to collapse has it's cost them dearly. As a result, the organization has struggled under the weight of severe budget shortfalls, and was forced to first cancel openings following departures, and then do a round of across-the-board layoffs that shattered morale. Those left behind were burdened with fewer staff to do the same amount of work. Personnel shifted to other positions to make up for gaps in coverage were not given the necessary training to excel at those new positions, and wound up frustrated and unmotivated. The situation could have been remedied by using some of the large financial reserves to make up for the deficit, but the board and leadership were inclined to instead freeze and cut staff, and refused to cut programs.

    Titles are random and without counterparts in other organizations, which makes comparing jobs, salaries, and levels of experience problematic.

    Personal time off policy is misleading, and downright frustrating. They'll tell you upfront that you get 25 days of PTO each year - five weeks of vacation, right? What they don't tell you is that this includes sick time. Also, they only allow you to carry over up to 10 days each year (they offer a buyout to carry over zero days), which resets with the end of their fiscal year (July 1) so if you expect to take a vacation or get sick in August, good luck.

    When they switched the PTO policy, they left in a lurch dozens of people with significant time in the organization who had banked a large number of sick and vacation days. Those people lost everything.

    Some managers fight for their staff even when asked not to by management (in the spirit of putting organizational business over personal politics), and those under them earn favored status as a result, while those who work under a manager who "plays fair" wind up getting hammered down (squeaky wheels regularly get the grease at AAO). It's the workplace equivalent of a lawyer blurting out something to the jury, having it stricken from the record, but knowing that the jury heard what was said and was influenced anyway.

    They've attempted to promote from within - but refuse to compensate those individuals for the new responsibilities being taken on. As a result, people are coasting, knowing there's little incentive to perform at a high level.

    Everything is a losing battle when it comes to change - senior leadership doesn't want to change how the organization does business when an employee suggests a new tact, but will demand immediate movement when the board of directors mentions that same initiative.

    Don't expect a reference from your manager, supervisor or even your colleague when you move on to a new opportunity - the organizational policy is that they can confirm that you worked for them, and won't provide any additional feedback to potential employers.

    Advice to Management

    Remember what made AAO a place you wanted to work at and get back to that. The young staff doesn't have the same level of devotion that you might, and won't tolerate the environment you've created.