American Academy of Otolaryngology Reviews | Glassdoor

American Academy of Otolaryngology Reviews

Updated November 20, 2017
13 reviews

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2.4
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David Nielsen
8 Ratings

13 Employee Reviews

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  1. Helpful (1)

    "Great Organization for Innovators"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Academy of Otolaryngology full-time

    Pros

    The AAO-HNSF is very forward thinking and is constantly monitoring trends to stay ahead of the curve for its members. As such, it is producing a steady stream of innovations from its Annual Meeting to CME and beyond to quality and quality improvement. Executive management is very supportive and actively takes steps to remove impediments and roadblocks to new initiatives. The Executive Leadership team is very collaborative so there are no silos to deal with when working across divisions. The culture is very supportive. Executives also actively mentor, guide, protect and support their staff teams.

    Cons

    The only con is there are too many new and exciting initiatives to choose from. Sometimes there are not enough resources to do them all.

    Advice to Management

    My advice to management is to keep clearing the path for your innovators and supporting/rewarding those staff who are contributing the most to the future success of the organization. If they keep their eyes on results, which they have been to date, this organization will continue on its positive trajectory.


  2. "Run. Run far, far away."

    StarStarStarStarStar
    Current Employee - Program Manager
    Current Employee - Program Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Academy of Otolaryngology full-time (More than 3 years)

    Pros

    Flex Scheduling and Telecommuting policies

    Cons

    The CEO is arrogant and only cares about the opinions of the Senior Directors, who tell him exactly what he wants to hear. The morale is at the lowest I've ever seen and staff are scared to speak up at the risk of it being used against them. HR is non-existent and people who aren't deserving get promoted over those who do merit a promotion simply because they kiss up to the right people. The Board and members are kept in the dark about the high amount of turnover since the current CEO took over about 3 years ago (over 50% turnover rate) . Please note that this is a review of the current CEO and NOT Dr. Nielsen.

    Advice to Management

    Do NOT renew the current CEO's contract and get someone in who has actual experience running an organization. Bring in a COO to help with the Operations aspect . It will take years to reverse the damage the current CEO has done.

  3. "It would be a great place to work if not for the CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at American Academy of Otolaryngology full-time (Less than a year)

    Pros

    Best members - they are engaged and have a true passion for the organization. Staff are great people working with minimal resources. Location is excellent.

    Cons

    CEO is arrogant and leading the organization down a dark hole. Cannot accept any criticism and has no knowledge of operating a business. Senior directors are not held accountable for meeting deadlines; they are quick to fault staff for their failures. HR cannot be trusted to keep confidences and do not act on complaints brought to them concerning supervisors who are disrespectful and poor managers.

    Advice to Management

    Bring in a CEO that has proven success leading a member association; hire a COO that is capable and can focus on the organization's operations, preferably one with a strong financial background (CPA). Stop wasting resources on a registry that isn't working for the members. Appreciate the skills and talents of the staff - they are your greatest resource. David Nielsen retired 3 years ago and is not the CEO being rated here.


  4. "Leadership Out of Touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Academy of Otolaryngology full-time (More than a year)

    Pros

    Colleagues, near metro and nothing else

    Cons

    Leadership, alternative work schedules are not flexible and high turn over


  5. Helpful (2)

    "Severely Lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at American Academy of Otolaryngology full-time

    Pros

    Easy metro access. Employee parking. 5 weeks PTO (accrued).

    Cons

    The CEO, Senior Directors, and Directors have an ineffective management style and the staff and overall organization are suffering because of it. This place has gone from bad to worse. Morale is so low that the organization has had to call in a consulting company to assess core values and try and instill a new sense of purpose throughout to try and "improve things" (i.e., lack of communication, zero accountability and poor collaboration). There is no attempt to admit that something is being done incorrectly by management, however, and the whole 'road to improvement' act is a farce. Staff has literally been told that if they are unhappy they should leave. There is no loyalty to staff. Staff is not valued.

    Deadlines are never met. Senior staff are late to work or meetings and there are no repercussions nor any apologies for a delay in responses, postponing of meetings, or straight up cancellation of meetings that often require extensive preparation. Senior staff does not stay on top of their workload, gets stressed out, and takes it out on lower level staff.

    Things must be done the same way every time, every year, all year round. Senior staff do not have an open mind about anything and are never prepared to take on new projects. The Academy will not make a name for itself if it does not start to think about future trends in the field and industry. Senior staff just blames the "lack of resources," aka not enough staff, in order to avoid doing new things and then wonders why it do not receive more recognition (and they refuse to grow). It's a vicious circle of inefficiency.

    Very top-down organization, which requires permission for everything and final sign off on everything, but senior staff, including the CEO, are not available to keep things moving, which only delays final items further and further.

    No organization or preparation ahead of time. Things are always rushed, which leads to a stressful and angry working environment. Staff morale is so low. Complaining is a way of life here, and you have to show up to the office because they do not allow you to telecommute except for one day in the week. You really can only share your problems with your colleague because HR is in the CEO's and Senior Directors' pocket and filing a complaint will only achieve further hatred from your boss.

    Senior Directors and Directors don't plan to leave since they do not have to do much to keep their current jobs, so no opportunity for promotion or growth.

    Save yourself the trouble and stay far away from here.

    Advice to Management

    Learn to value your staff. Provide recognition for your staff. Acknowledge your shortcomings and when your staff is really pulling both their and your weight. Respect what staff bring to the table. Trust them to make good decisions, do not try to micromanage every aspect, and if you don't plan to let go of the reins, make sure to give input on how to run things. Get educated on how an efficient and happy work environment is run.


  6. "Graphic Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Alexandria, VA
    Former Employee - Graphic Designer in Alexandria, VA
    Recommends

    Pros

    Ample opportunities to work on branded campaigns across print and digital. Good benefits, fun travel for annual conference support and kind coworkers.

    Cons

    Small creative services staff ratio to amount of people and business units it supported.

    Advice to Management

    Find a way to promote good employees.


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Academy of Otolaryngology (More than a year)

    Pros

    Great 403(b) employer match, flexible work schedule, great location, interesting to learn about clinical subject matter from the periphery of healthcare, great maternal / paternal leave policy

    Cons

    Micromanagement, healthcare reform causing headaches for membership, lack of upward mobility, lack of strategy from management

    Advice to Management

    Adopt a COO with healthcare information technology background

  8. Helpful (1)

    "Mean girls meets Twillight Zone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Academy of Otolaryngology full-time

    Pros

    Close to King Street Metro and generous 403b contribution.

    Cons

    Sick building with poor ventilation, staff are constantly battling respiratory problems which is ironic for the type of doctors and members this place serves. Directors and Senior Directors that are toxic. Love to retaliate out of jealousy. The best thing you can do is find a new job when you feel the heat from the mean girls. They will let you go even if you are performing if you don't play their games. I saw too many good people get mistreated and bullied. Luckily I got out before I was next. Very high turnover. Highest rate I have ever known of both terminations and resignations.

    Advice to Management

    The previous CEO was very approachable. I cannot comment on the current one. I have heard bad things from some insiders. Human resources should address the bullying. There is not any consistency with the work at home or flex day. Some staff never get the option of one or the other and that's unfortunate.


  9. Helpful (4)

    "Sad place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Good benefits package. Flex days, HR department is well run, they are amazing.

    Cons

    The organization had to demote managers which makes the work environment very hostile. New CEO with little business experience and bad manners. Racism, sexism and classism seems to be tolerated and swiped under the carpet.

    Advice to Management

    The turn out in the organization is happening for a reason. Managers should be able to listen to their employees and allow them to own their work. Must managers don't allow employees to breath. It's a very hostile work inviroment and managers do get away with more than the Department of Labor would tolerate.


  10. "not awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Disapproves of CEO

    Pros

    nice location; smaller staff; family-type atmosphere; good benefits package; serving a noble purpose in supporting physicians, educating the public about ENT diseases/conditions/ treatments available

    Cons

    clueless senior leadership - both internally and on the BOD and BOG (both entities are way too huge, fwiw); near-constant changes/tweaks to organizational structure

    Advice to Management

    get and retain a ceo with a strong business background/orientation who is capable of building a culture of respect and establishing a clear strategic direction


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