American Academy of Otolaryngology Reviews | Glassdoor

American Academy of Otolaryngology Reviews

16 reviews

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2.3
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David Nielsen
10 Ratings

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  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Alexandria, VA
    Current Employee - Senior Manager in Alexandria, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Academy of Otolaryngology full-time (More than a year)

    Pros

    The benefits, location, and members and most staff make this a good place to work. Like every organization, it depends on which department, but overall the work is interesting, the members great, and other staff is helpful. They have recently gone through some changes and many of the negative and long-term staff that did the minimum are gone. Hiring good people who are bringing a fresh new perspective and new skills to the organization.

    Better work/life balance than many other organizations and they offer some flexibility on hours and work schedules.

    Cons

    The culture is still very silo approach and technology is still coming up-to-speed to create some opportunities to do more. Not enough staff to juggle the workload so everyone is busy all the time. Need to do a better job recognizing employee excellence.

    Advice to Management

    Break down those silos. Empower the staff to make decisions and take chances. Continue to hire good people who bring new skills and fresh attitudes to the organization.


  2. Helpful (4)

    "Better to be unemployed than work in this toxic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Academy of Otolaryngology full-time (More than a year)

    Pros

    Decent benefits- not much else.

    Cons

    This place is so bad I don't even know where to begin. Several of the senior directors micromanage staff and can't be trusted to look out for anyone but themselves. Like others said, people who don't deserve a promotion routinely get promoted over more qualified and deserving employees. This causes low morale among staff and backstabbing/infighting. It's a toxic culture. HR department is non-existent and the CEO doesn't know how to competently run an organization. Stay far away from this place. You'd be better off being unemployed than working at this third-rate organization.

    Advice to Management

    Stop promoting and empowering incompetent people over talented and competent staff. Senior directors should let their staff do their job and not micromanage. Get rid of the CEO.

  3. Helpful (3)

    "Do NOT Work Here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Alexandria, VA
    Former Employee - Senior Manager in Alexandria, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Academy of Otolaryngology full-time (More than 5 years)

    Pros

    The only pros are being able the flex scheduling and telework policies

    Cons

    Basically everything except the flex scheduling and teleworking options

    Advice to Management

    Get rid of the CEO, James Deneny! In the the 3 and a half years he's been there he has done everything he can to ruin what used to be a pretty great place to work. Even worse, he's so arrogant that he refuses to acknowledge that he can do any wrong whatsoever. Most employees who dare disagree with him and his policies are either fired or have their positions eliminated. The Executive Leadership, several of whom will be retiring in the next few years, basically sit back and watch it happen. They watch out for themselves and not their employees well being. Over the past few years several long tenured and well respected employees, who managed not to get fired, have left AAO to find work at a place where they feel respected and valued. The CEO runs AAO like a dictatorship and it shows in the employee moral, which is horrendous. He picks and chooses what information he wants to share with the Board, and seems to forget that he works for them, and that they don't work for him. His hiring practices are questionable to say the least, and the "HR" department is a joke. This is hands down the worst place I've ever worked and wouldn't recommend it to my worst enemy.


  4. Helpful (1)

    "Run. Run far, far away."

    StarStarStarStarStar
    Current Employee - Program Manager
    Current Employee - Program Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Academy of Otolaryngology full-time (More than 3 years)

    Pros

    Flex Scheduling and Telecommuting policies

    Cons

    The CEO is arrogant and only cares about the opinions of the Senior Directors, who tell him exactly what he wants to hear. The morale is at the lowest I've ever seen and staff are scared to speak up at the risk of it being used against them. HR is non-existent and people who aren't deserving get promoted over those who do merit a promotion simply because they kiss up to the right people. The Board and members are kept in the dark about the high amount of turnover since the current CEO took over about 3 years ago (over 50% turnover rate) . Please note that this is a review of the current CEO and NOT Dr. Nielsen.

    Advice to Management

    Do NOT renew the current CEO's contract and get someone in who has actual experience running an organization. Bring in a COO to help with the Operations aspect . It will take years to reverse the damage the current CEO has done.


  5. "It would be a great place to work if not for the CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at American Academy of Otolaryngology full-time (Less than a year)

    Pros

    Best members - they are engaged and have a true passion for the organization. Staff are great people working with minimal resources. Location is excellent.

    Cons

    CEO is arrogant and leading the organization down a dark hole. Cannot accept any criticism and has no knowledge of operating a business. Senior directors are not held accountable for meeting deadlines; they are quick to fault staff for their failures. HR cannot be trusted to keep confidences and do not act on complaints brought to them concerning supervisors who are disrespectful and poor managers.

    Advice to Management

    Bring in a CEO that has proven success leading a member association; hire a COO that is capable and can focus on the organization's operations, preferably one with a strong financial background (CPA). Stop wasting resources on a registry that isn't working for the members. Appreciate the skills and talents of the staff - they are your greatest resource. David Nielsen retired 3 years ago and is not the CEO being rated here.


  6. Helpful (1)

    "Leadership Out of Touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Academy of Otolaryngology full-time (More than a year)

    Pros

    Colleagues, near metro and nothing else

    Cons

    Leadership, alternative work schedules are not flexible and high turn over


  7. Helpful (2)

    "Great Organization for Innovators"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Academy of Otolaryngology full-time

    Pros

    The AAO-HNSF is very forward thinking and is constantly monitoring trends to stay ahead of the curve for its members. As such, it is producing a steady stream of innovations from its Annual Meeting to CME and beyond to quality and quality improvement. Executive management is very supportive and actively takes steps to remove impediments and roadblocks to new initiatives. The Executive Leadership team is very collaborative so there are no silos to deal with when working across divisions. The culture is very supportive. Executives also actively mentor, guide, protect and support their staff teams.

    Cons

    The only con is there are too many new and exciting initiatives to choose from. Sometimes there are not enough resources to do them all.

    Advice to Management

    My advice to management is to keep clearing the path for your innovators and supporting/rewarding those staff who are contributing the most to the future success of the organization. If they keep their eyes on results, which they have been to date, this organization will continue on its positive trajectory.

  8. Helpful (2)

    "Severely Lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at American Academy of Otolaryngology full-time

    Pros

    Easy metro access. Employee parking. 5 weeks PTO (accrued).

    Cons

    The CEO, Senior Directors, and Directors have an ineffective management style and the staff and overall organization are suffering because of it. This place has gone from bad to worse. Morale is so low that the organization has had to call in a consulting company to assess core values and try and instill a new sense of purpose throughout to try and "improve things" (i.e., lack of communication, zero accountability and poor collaboration). There is no attempt to admit that something is being done incorrectly by management, however, and the whole 'road to improvement' act is a farce. Staff has literally been told that if they are unhappy they should leave. There is no loyalty to staff. Staff is not valued.

    Deadlines are never met. Senior staff are late to work or meetings and there are no repercussions nor any apologies for a delay in responses, postponing of meetings, or straight up cancellation of meetings that often require extensive preparation. Senior staff does not stay on top of their workload, gets stressed out, and takes it out on lower level staff.

    Things must be done the same way every time, every year, all year round. Senior staff do not have an open mind about anything and are never prepared to take on new projects. The Academy will not make a name for itself if it does not start to think about future trends in the field and industry. Senior staff just blames the "lack of resources," aka not enough staff, in order to avoid doing new things and then wonders why it do not receive more recognition (and they refuse to grow). It's a vicious circle of inefficiency.

    Very top-down organization, which requires permission for everything and final sign off on everything, but senior staff, including the CEO, are not available to keep things moving, which only delays final items further and further.

    No organization or preparation ahead of time. Things are always rushed, which leads to a stressful and angry working environment. Staff morale is so low. Complaining is a way of life here, and you have to show up to the office because they do not allow you to telecommute except for one day in the week. You really can only share your problems with your colleague because HR is in the CEO's and Senior Directors' pocket and filing a complaint will only achieve further hatred from your boss.

    Senior Directors and Directors don't plan to leave since they do not have to do much to keep their current jobs, so no opportunity for promotion or growth.

    Save yourself the trouble and stay far away from here.

    Advice to Management

    Learn to value your staff. Provide recognition for your staff. Acknowledge your shortcomings and when your staff is really pulling both their and your weight. Respect what staff bring to the table. Trust them to make good decisions, do not try to micromanage every aspect, and if you don't plan to let go of the reins, make sure to give input on how to run things. Get educated on how an efficient and happy work environment is run.


  9. "Graphic Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Alexandria, VA
    Former Employee - Graphic Designer in Alexandria, VA
    Recommends

    Pros

    Ample opportunities to work on branded campaigns across print and digital. Good benefits, fun travel for annual conference support and kind coworkers.

    Cons

    Small creative services staff ratio to amount of people and business units it supported.

    Advice to Management

    Find a way to promote good employees.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Academy of Otolaryngology (More than a year)

    Pros

    Great 403(b) employer match, flexible work schedule, great location, interesting to learn about clinical subject matter from the periphery of healthcare, great maternal / paternal leave policy

    Cons

    Micromanagement, healthcare reform causing headaches for membership, lack of upward mobility, lack of strategy from management

    Advice to Management

    Adopt a COO with healthcare information technology background