American Advisors Group Reviews
Updated May 23, 2022
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Found 354 of over 358 reviews
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Top Review Highlights by Sentiment
- "The people I work with are great and my only regret is that I did not find AAG years earlier." (in 19 reviews)
- "They would not let you grow because you fail to bribe them or feed them lunches... they will set you up to fail because they want to throw a fit to upper management and blind them by duplicating the work." (in 4 reviews)
Ratings by Demographics
This rating reflects the overall rating of American Advisors Group and is not affected by filters.
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- Former Employee, more than 1 year★★★★★
Pros
- AAG is a great company to work for, diverse and supportive culture - Work life balance - Great resources
Cons
- Benefits are okay - Pay is mid
- Former Employee, more than 3 years★★★★★
Pros
Company pay for training, licenses, benefits, 401k, vacation, sick leave.
Cons
Aggressive, high pressure sales to seniors. Slow Operation and Processing. High percentage of loans takes 90, 120 days or more to close. Borrowers get discouraged. Half hour lunch. High employee turn over.
Continue reading - Former Employee★★★★★
Pros
Remote, the sent everything you need fast and IT was always willing to help. Able at times to get monthly bonuses. OT has always available when needed
Cons
New manager- Micromanagement. No OT unless approved 10 mins before your shift is over via email. Got warning and write ups if you had 5 mins of OT. Bonuses were NOT guaranteed by managers opinion. Over worked by Manger.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Teamwork Diversity, 54% women, of which a high percentage identify as POC Remote, flexibility
Cons
Lately it feels so disorganized and the burnout is intense. Back to Back meetings all day every day with no coherence to which project takes priority over another. Management seems to get on meetings with no clear direction once we get off, so it feels like days are spent going in circles. Paid vacation time is below market average at only 2 weeks a year. We don't even get MLK day off, the paid holidays are a bit of a joke. Growth seems to be advertised but no one shares what it takes to get promoted or get to the next step. Pay is also on the low end compared to other companies.
- Current Employee, more than 1 year★★★★★
Pros
Good quality training and not micromanaged
Cons
None that I can think of
Continue reading - Former Employee, less than 1 year★★★★★
Pros
1) Company pays for all of you schooling, 2) They sponsor you in 6-8 states to sell, sell, sell 3) Commission and Base Pay ( Benefits, 410K, Vacation, Personal Days) 4) Growth throughout company
Cons
1) The training is based on old sales concepts, which make you should like a sales man. The couching/mentoring is always changing, they ask you to sound like other LO's that been with the company for years. Where they get 60 to 90 leads a month. 2) Having a loan quote that isn't realistic with the lead count the start you off with. 3) The Base pay is on temporary, it goes from $20 to $8 after a couple months, you have to build your pipeline so you don't starve to death. Loans take an average of 90-120 Days to close.
Continue readingDue to the nature of the mortgage industry and the loan officer position there is always a ramp up time to build a pipeline. All employees are compensated accordingly during this initial period. There are many variables that go into a loans funding time, these items are not within AAG’s realm of control. Our company cares greatly for each employee and all job expectations and responsibilities are communicated up front during the interview and recruitment process. We encourage our employees to make career choices that they feel best suit their own personal and financial needs. At AAG, we are constantly working to adjust and improve our processes and the employees and businesses successes.
- Current Employee★★★★★
Pros
Mission focused company with a real focus on the senior customers whom we serve and our fellow employees.
Cons
None to speak of currently.
- Current Employee, more than 1 year★★★★★
Pros
Great upward mobility, flexible work schedules, pay competitive - strong vision for future success
Cons
I would like better benefits
Continue reading - Former Employee★★★★★
Pros
1. You get to clock in-- who doesn't like to clock in and begin to get paid?
Cons
1. Micromanaging is beyond insane. I was emailed from a member of management about forwarding an email to a coworker. I cannot begin to explain how this company has the time to be soooo busy training new hires into thinking they're going to make sooo much money in bonuses, yet find the time to micromanage. 2. The bonuses they tell you about are all a lie. Taxes eat them away. 3. Do not accept "Snappy" gift cards etc. as those gift cards are taxed and you essentially are paying for a "company gift." 4. This company literally does not provide you with the proper training on how to handle disgruntled, angry, and belligerent customers. 5. The Loan Officers are the people the CSRs have to transfer the customers to. The Loan Officers are rude and disrespectful. I was even told by management that they make the company money and to let them do their thing and "fall in line." 6.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
You wont see result overnight, but I wish I'd never left
Cons
it takes time to ramp up your pipeline
Continue readingAmerican Advisors Group Response
Thank you for your kind comments and review.
American Advisors Group Reviews FAQs
American Advisors Group has an overall rating of 4.0 out of 5, based on over 358 reviews left anonymously by employees. 77% of employees would recommend working at American Advisors Group to a friend and 77% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
77% of American Advisors Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Advisors Group 4.1 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at American Advisors Group to be benefits, culture, career development and the cons to be workplace, management, compensation.
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