American Air Reviews | Glassdoor

American Air Reviews

5 reviews

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4.1
Star Star Star Star Star
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Employee Reviews

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  1. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at American Air full-time

    Pros

    Lots of variety and a lot of good people to work with. The customers were great too most of the time.

    Cons

    For the most part there was little recognition and appreciation except by immediate manager. This was not necessarily the case in all departments.


  2. "Home Based Reservations Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Company, Coworkers, Flight Benefits, Work from Home

    Cons

    Pay, Schedule, No weekends, Seniority is everything


  3. "Fsc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    I love my job, the benefits are awesome.

    Cons

    Can't really call out and always be on time


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  5. "Great co-workers, horrible upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Cary, NC
    Current Employee - Reservations Agent in Cary, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Air full-time (More than 3 years)

    Pros

    Flight benefits, interacting with different people, new hire training and ongoing training, site managment, new contract with pay increases.

    Cons

    DP and his posse are out of touch with what goes on with the company. Metrics that take away the ability to offer exceptional customer service.

    Advice to Management

    Take advice from employees who are in the field giving customers a reason to fly with AA. We know what they want and more importantly what they need. Take care of us and we'll take even better care of them. Profit sharing wouldn't hurt either.


  6. ". . . . ."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jorneyman Plumber in Grove City, OH
    Former Employee - Jorneyman Plumber in Grove City, OH
    Doesn't Recommend

    Pros

    It is a job. Nothing special.

    Cons

    Owners cut pay and benefits to maintain lavish lifesyle.