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American Airlines Analyst Reviews

Updated Aug 27, 2019

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Found 154 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
56%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
53 Ratings
  1. Featured Review
    Helpful (17)

    "Growing in diversity and inclusion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 10 years

    Pros

    American is going in the right direction to improve in diversity and inclusion in management. Flight benefits are of course great to have.

    Cons

    No real cons at this time

    Advice to Management

    Keep listening to the employees

    American Airlines2019-04-20
  2. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Busineess Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time for more than a year

    Pros

    AA has Flexible working hours

    Cons

    Absolutely no Cons , Management can be more specific on what they want

    American Airlines2019-07-14
  3. "Has great benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Revenue Management Analyst in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Flight benefit is great. There is always large data to play with if you are in to data analytics

    Cons

    Hard to move up Pay is lower than similar job in the other industry.

    American Airlines2019-08-28
  4. "Company Culture at HDQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Flight Benefits! You can see the world for pretty much free. American is a well-known brand and I’m proud to tell people I work here. Benefits are decent. New headquarters is an awesome space. There are some great people who work here and you feel like part of a family.

    Cons

    At HDQ there are so many layers of management that it can be hard to be heard or get anything done. Many departments are so bloated that there are employees who no one knows what they actually do all day, but managers are afraid of losing headcount so they keep them. Many leaders have been there 20+ years and still have the old school mentality when it comes to flexibility in schedules or working from home... occasionally. Vacation policy for non-union employees is pitiful at two weeks a year for your first five years. No parental leave for new parents (only disability leave for birth mothers) so sorry dads or adoptive parents. Any positive changes put forth for non-union employees are shot down since they don’t want it to appear that management is gaining anything over unionized employees. Company culture can be toxic since every town hall meeting and the company intranet is full off comments from demoralized unionized employees spewing their hatred of leadership and the company.

    Show More

    Advice to Management

    Listen to non-unionized employees as much as you do to the loud angry voices of frontline employees. A decent PTO and parental leave policy is long overdue.

    American Airlines2019-08-13
  5. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst 

    I have been working at American Airlines full-time for more than a year

    Pros

    If you get a good manager, work life balance can be achieved.

    Cons

    Flight benefits really aren't a benefit- more trouble than it's worth. Technology is outdated and change is SLOW.

    American Airlines2019-08-06
  6. Helpful (2)

    "No personal care or no personal career growth encouraged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time for more than a year

    Pros

    I am not sure if there are any pro's to mention. Worst place to work. No support from organization and no support for personal career growth. Especially my team dept is one of the worsts in the complete org.

    Cons

    Worst dept to work for. Manager is hypocrite. He says things to us and he pretends like motivating but never impacts in real time. One of the worst worst dept to work with. No cultural values.

    Advice to Management

    Please consider listening to your employees and try considering their emotions and try considering to care them.

    American Airlines2019-07-19
  7. Helpful (6)

    "Rollercoaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Airlines full-time for more than 5 years

    Pros

    Challenging work Great co-workers Travel benefits Incredibly interesting field to learn about. Projects were exciting and you were allowed to make major decisions if you cared enough to do so. Lots of kind, smart people doing their best.

    Cons

    No opportunities for growth Very high workload Incredibly political Management is not at all transparent Bullies go unchecked The culture is going downhill--fast. Leadership says all the right things but then nothing comes of it. Very hierarchical with lots of hoarding of opportunity. You may enjoy it if you're in leadership, but anyone Level 4 and below has a much different experience.

    Advice to Management

    You're tone-deaf. Please stop saying one thing and doing another. Your people are too smart and see right through it. Don't say that you're offering early-outs so others can advance and then not advance anyone. You invest so much in employee surveys and then do nothing about it-- your "listening sessions" are ineffective and all talk. Remove toxic people before they ruin entire departments. Reward those who... actually do great work.

    Show More
    American Airlines2019-07-01
  8. Helpful (2)

    "Arrogance Exceeds Performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst Revenue Management in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Airlines full-time for more than 3 years

    Pros

    -Flight Benefits are nice when you can get on

    Cons

    -Minimal advancement without MBA -Routinely offer "3" weeks of vacation, and upon hire you find out you only have 2 weeks of vacation plus a "secret" week your manager will manager. This becomes a problem when you have 4 managers in a 2 year span. -Culture based on optics rather than performance where everyone must stay until AT LEAST 6, but everyone is on Facebook or Yelp after 5

    Advice to Management

    Break up the toxic Revenue Management club. They are generally arrogant and cliquish, and they talk about how all their competitors are "stupid". You typically don't call competitors "stupid" when you consistently perform below them.

    American Airlines2019-07-26
  9. "Great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - IT Senior Business Analyst in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines for more than 3 years

    Pros

    Very friendly Environment. Good place to learn and grow

    Cons

    Working from home is a no-no

    American Airlines2019-05-20
  10. "Get In As An FTE. . .Not Contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Business Analyst in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines for more than a year

    Pros

    You learn so much in such a short time. If you have a passion for the airline industry, this place is for you. Pay is better than FTE's. Met some great people that I worked with.

    Cons

    Favoritism is rampant! They hire and let go, contractors, like it was a fashion going out of style. If you think that working there as a contractor will get you in the front door, I would not advise it. My experience was that the FTE's got away with not working much where the contractors did most of the heavy lifting.

    Advice to Management

    Stop outsourcing and giving preference to non-US Citizens that you can use and abuse because of their H1B status.

    American Airlines2019-06-02
Found 154 reviews