American Airlines Reviews in Dallas-Fort Worth, TX | Glassdoor

American Airlines Dallas Reviews

Updated March 28, 2017
489 reviews

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Dallas-Fort Worth, TX Area

3.4
Star Star Star Star Star
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Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
133 Ratings

489 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Operations Specialist in Dallas, TX
    Current Employee - Flight Operations Specialist in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Airlines full-time (More than 5 years)

    Pros

    Travel privileges are definitely one of the biggest perks this company has, and it's hard to not take advantage of them. There are some amazing people to work with at this company, and that makes all the difference in the world of making me want to come to work every day. Great work/life balance available in my area.

    Cons

    Union groups seem to be getting big pay raises while management gets left out of those, so I don't base my job satisfaction solely on pay.


  2. "American"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Designer in Fort Worth, TX
    Current Employee - Senior Designer in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 8 years)

    Pros

    Forward thinking company, great benefits

    Cons

    new management took away benefits to fit industry standards


  3. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines (More than a year)

    Pros

    Not to say. Free flying

    Cons

    Great place. Stressful work


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  5. "More than I expected"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Loyalty Team Member in Fort Worth, TX
    Former Employee - Customer Loyalty Team Member in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Airlines full-time (Less than a year)

    Pros

    Overall attitudes of employees toward co-workers was unexpectedly pleasant, benefits - even for part-time workers, comfortable atmosphere while keeping professionalism, great in-house cafe at headquarters, many clubs/organizations formed by employees available.

    Cons

    Demerit system (or something like it) for attendance.


  6. "Benefits are everything"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Dallas, TX
    Current Employee - Flight Attendant in Dallas, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    benefits for you and family, insurance, flexibility (after you attain some seniority)

    Cons

    schedule is near consistent
    reserve sucks
    need better sick coverage
    pay

    Advice to Management

    they need to show more concern for the well being of the flight attendants
    We get worked to exhaustion


  7. "Excellent company, excellent opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytics Manager in Fort Worth, TX
    Current Employee - Analytics Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    Flexible work environment, upper mgmt. encourages challenging the status quo to push the company to greater heights. great place to work!

    Cons

    Not much vacation to start

    Advice to Management

    Keep rocking it, we will be the greatest, biggest airline in the world!


  8. Helpful (3)

    "Miss the old American"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RM Analyst in Dallas, TX
    Former Employee - RM Analyst in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines full-time (More than 3 years)

    Pros

    Travel Benefits, Good Memories, Laid back environment

    Cons

    LUS management, LUS culture, merger.


  9. "Old management not good. New management I'll tell you in a few years."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Chief (Ramp) in Grapevine, TX
    Current Employee - Crew Chief (Ramp) in Grapevine, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    We fly for free and have decent benefits. Its a job that not everyone can do. Its exiting i love it.

    Cons

    Flights are always full so its hard to fly standby and benefits are really expensive. Other groups treat us like dirt.

    Advice to Management

    Take care of your employees, especially ramp. Every one thinks that we are uneducated people and we are not appreciated.


  10. "Techical Support AA.Com"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Agent in Fort Worth, TX
    Former Employee - Technical Support Agent in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than 10 years)

    Pros

    Flexibility. Great Pay. Opportunity to advance. Travel Galore.

    Cons

    Confined to 8 hr day with two 15 minute breaks and one 30 minute lunch.

    Advice to Management

    Create enthusiasm with incentives to excel.


  11. "Good"

    Star Star Star Star Star
    Current Employee - Senior Analyst in Irving, TX
    Current Employee - Senior Analyst in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good time for the industry. Travel benefits. A lot of new projects. It never gets boring. Friendly people in the company.

    Cons

    The pace is sometimes a little fast but I do not think of any other thing that is that negative.



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