American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated July 19, 2018
2,108 reviews

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3.8
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American Airlines CEO Doug Parker
Doug Parker
753 Ratings

2,108 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (2)

    "Great People make a Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than 10 years)

    Pros

    AA is one of the BEST in the industry. The people know the importance of team-work and are driven toward a the goal of creating the BEST customer experience in the industry. All levels of management with whom I work were absolutely excellent. They really take employee development to heart and pride themselves on those who "move up the ladder". The benefits are top-notch as well.

    Cons

    None really come to mind

    Advice to Management

    Keep your stride and continue with employee development, empowerment, and soliciting/welcoming feedback. It works wonders, not just for me, but many, many of my fellow employees! Brand Loyalty - You Rock!


  2. "It is a great company to work for and the benefits are great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at American Airlines full-time

    Pros

    Great flight benefits and exposure to people.

    Cons

    Reserve can be rough, seniority based.

    Advice to Management

    Keep transforming the company and improving company culture.

  3. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    Good salary , culture,place to work

    Cons

    No cons from my side

    Advice to Management

    Nothing


  4. "FSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSC in Raleigh, NC
    Former Employee - FSC in Raleigh, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at American Airlines part-time (More than 10 years)

    Pros

    loved the company, great benefits work environment dysfunctional but we loved each other like family.

    Cons

    Outsourced after 20 years laid off - have yet to return waiting on recall -company under US AIR. from what I've heard lack of work ethics and knowledge of Aircraft over all AA has no seniority over US AIR employees. AA does not care about the hard work and dedication from long Term ee's.

    Advice to Management

    stand up and worked with your employees not against - its hard work


  5. "Flight attendant"

    StarStarStarStarStar
    Former Employee - Flight Attendant in Dallas, TX
    Former Employee - Flight Attendant in Dallas, TX

    I worked at American Airlines full-time (More than 3 years)

    Pros

    Great flight benefits and a lot of flexibility

    Cons

    Management wasn’t always present, schedules weren’t too great.


  6. "Flight Attedant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very flexible and a fun career.

    Cons

    You will miss out on a lot of things at home from traveling so much.


  7. "stylist"

    StarStarStarStarStar
    Current Employee - Owner in Greensboro, NC
    Current Employee - Owner in Greensboro, NC

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    love the hours and helping people.

    Cons

    Not always steady and consistence short days.

    Advice to Management

    love people and im a hard worker.

  8. "Love this company and industry!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Assistant in Minneapolis, MN
    Current Employee - Staff Assistant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    Great health insurance, 401(k), company culture, leadership, direction, etc.

    Cons

    Non-union employees don’t seem to make much money, in my experience. They’re still working through merger woes, but it seems to be downhill from here.


  9. "Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than 5 years)

    Pros

    Steady job, slow and laid back atmosphere.

    Cons

    Very much average salary, not competitive.

    Advice to Management

    Need to have a plan to attract top talent.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Fort Worth, TX
    Current Employee - Software Developer in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 5 years)

    Pros

    Great Benefits, Free Flights, Good Salary

    Cons

    Bad promotion opportunities, you have to move around to move up

    Advice to Management

    Work on better opportunities for employees


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