American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated September 18, 2017
1,819 reviews

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3.8
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Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
580 Ratings

1,819 Employee Reviews

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Pros
Cons
  • Long hours no breaks the beginning (in 51 reviews)

  • Keeping a healthy work /life balance (in 22 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (40)

    "IT support to AA.com"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support in Fort Worth, TX
    Current Employee - IT Support in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    AMAZING company! You will not meet a stranger once you walk through the doors. Everyone is there to help eachother. We ALL work for the same amazing airline and we are all going for Great!

    Cons

    When you turly love something such as your Job/Hobby/friend/family you won't have things to complain about because you will have already found a way to fix or advise it before you're given the opportunity to talk negatively. Leadership is strong within our company and I am so blessed to be apart of it!

    Advice to Management

    Keep doing all that you are all doing! American Airlines wouldn't be the same if one of you were not there!


  2. "Flight attendant at LAX base"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Los Angeles, CA
    Former Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than a year)

    Pros

    The job and company are great. The people are mostly great. Benefits are good.

    Cons

    The management and crew scheduling are hostile

    Advice to Management

    Flight attendants should get a raise so they don't have to be homeless their first year of flying

  3. "Incredible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than a year)

    Pros

    Great benefits and easy mobility

    Cons

    Cut throat atmosphere between employees

    Advice to Management

    Create a better team enviroment


  4. "Co-Op Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent travel benefits, 401 K, and heath insurance. In terms of engineering, you are not specialized but work in a variety of projects.

    Cons

    Positions are less technical. At the moment, it is difficult to get into the right position.


  5. "Sr. Analyst, Network Planning"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    Large company with lots of opportunity.

    Cons

    Lots of reorganization and movement among management.


  6. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at American Airlines full-time

    Pros

    Nurturing culture. Focusing a lot on developing people and rewarding members with great contributions.

    Cons

    Disconnection between corporate employees vs. front line employees


  7. "Love my job and the people I work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - American Airlines Flight Attendant in Phoenix, AZ
    Current Employee - American Airlines Flight Attendant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    Great benefits. Free travel for spouse, parents and children. 401k and good insurance. Opportunity to build your own schedule. 5 weeks vacation per year. Opportunity for advancement. Tuition reimbursement.

    Cons

    Away from family several days per month. New people every trip. Sometimes have to be on reserve and on call. Schedule not consistent. Difficult on small children and family. Sometimes have to work holidays.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    All good reviews on all aspects.

    Cons

    No Cons on job title.

    Advice to Management

    Continue to build the brand of AA


  9. "Worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    Flight benefits, ability to commute, cool opportunities

    Cons

    Reserve, weird hours, base options


  10. "Fleet Service Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time

    Pros

    Great Co. very flexible great benefits

    Cons

    Shift work. Weather. Operational CSMs are hired from outside the industry

    Advice to Management

    Award good employees for good work and hold people accountable


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