American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated November 17, 2018
2,253 reviews

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3.8
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American Airlines CEO Doug Parker
Doug Parker
838 Ratings

2,253 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (35)

    "Great People make a Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than 10 years)

    Pros

    AA is one of the BEST in the industry. The people know the importance of team-work and are driven toward a the goal of creating the BEST customer experience in the industry. All levels of management with whom I work were absolutely excellent. They really take employee development to heart and pride themselves on those who "move up the ladder". The benefits are top-notch as well.

    Cons

    None really come to mind

    Advice to Management

    Keep your stride and continue with employee development, empowerment, and soliciting/welcoming feedback. It works wonders, not just for me, but many, many of my fellow employees! Brand Loyalty - You Rock!


  2. "Sr. Commodity Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Commodity Manager in Dallas, TX
    Current Employee - Senior Commodity Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    Great travel benefits, company culture is great

    Cons

    Only 2 weeks VC for first 5 years

  3. "Gate Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gate Agent in Dallas, TX
    Current Employee - Gate Agent in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    Great company to work for.

    Cons

    Must work on holidays and weekends

    Advice to Management

    Keep up the good job


  4. "Flight Attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    Flexibility
    Great people to work with

    Cons

    Can't really think of any


  5. "Excellent Company!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at American Airlines (More than 3 years)

    Pros

    Great management, fun co-workers, great travel benefits

    Cons

    Away from my family too much.

    Advice to Management

    None


  6. "Financial Analyst"

    StarStarStarStarStar
    Current Employee - Financial Analyst in Fort Worth, TX
    Current Employee - Financial Analyst in Fort Worth, TX

    I have been working at American Airlines full-time (Less than a year)

    Pros

    Great benefits, great people, next hq being built

    Cons

    Unorganized, sometimes so large its hard to work as one


  7. "Great place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time

    Pros

    Inclusion and Diversity; large corp; involved senior leadership

    Cons

    too big to be nimble

  8. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Co-Op in Dallas, TX
    Current Employee - Engineering Co-Op in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines (More than a year)

    Pros

    •Flight benefits to every location AA flies
    •great vacation & resort deals with company ID
    •progressive company culture
    •modern work spaces
    •lots of social and networking events for all ages
    •co-workers are always organizing international weekend trips
    •lots of office parties/potlucks depending on where you’re located
    •managers are typically flexible with work schedules depending on your family circumstances
    •there are all kinds of programs to encourage healthy living and many co-workers will go on walks over lunch

    Cons

    It’s easy to just become a cog in the wheel of the corporate machine here.


  9. "Like Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Staff in New York, NY
    Former Employee - Administrative Staff in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than 3 years)

    Pros

    The perks ie flights, the room for growth internationally, and the company name.

    Cons

    Nothing that you won't find and at any other job.

    Advice to Management

    Keep up the good work.


  10. "Amazing company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSC in Miami, FL
    Current Employee - FSC in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (Less than a year)

    Pros

    I just got hired. Professional, sincere and the nicest people to work with. Lots of admiration for the company and its core business and a great work environment.

    Cons

    None. No cons noted here.


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