American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated January 21, 2019
2,324 reviews

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3.8
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American Airlines CEO Doug Parker
Doug Parker
875 Ratings

Employee Reviews

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  1. Featured Review

    Helpful (51)

    "Great People make a Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than 10 years)

    Pros

    AA is one of the BEST in the industry. The people know the importance of team-work and are driven toward a the goal of creating the BEST customer experience in the industry. All levels of management with whom I work were absolutely excellent. They really take employee development to heart and pride themselves on those who "move up the ladder". The benefits are top-notch as well.

    Cons

    None really come to mind

    Advice to Management

    Keep your stride and continue with employee development, empowerment, and soliciting/welcoming feedback. It works wonders, not just for me, but many, many of my fellow employees! Brand Loyalty - You Rock!


  2. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than 5 years)

    Pros

    Great travel benefits, flexibility, and Pay

    Cons

    Have to move to a base

  3. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines part-time

    Pros

    Great Great Benefits, Good Hours

    Cons

    Stay longer in bad weather


  4. "vey good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A$P Mechanic in San Antonio, TX
    Current Employee - A$P Mechanic in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (Less than a year)

    Pros

    best company to work for

    Cons

    need more management and better improvement


  5. "Performed all states of maintenance and associated checks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A&P Mechanic in Philadelphia, PA
    Current Employee - A&P Mechanic in Philadelphia, PA

    Pros

    Great Benefit and experience .

    Cons

    Pay could be better .

    Advice to Management

    N/A


  6. "It was the best job I ever had!!! Tons of benefits :) I would love to go back to work for AA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - American Airlines Flight Attendant in New York, NY
    Former Employee - American Airlines Flight Attendant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines (More than 8 years)

    Pros

    Fly for Free. Pay starts out low but can get pretty good, flexible hours

    Cons

    Crazy hours sometimes because of delays or cancellations!

    Advice to Management

    Make sure the entire flight crew has meals and snacks! Nothing worse than a hungry , cranky co-worker :)


  7. "enjoy my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Maintenance in Chicago, IL
    Current Employee - Facilities Maintenance in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    flexible work schedule and time off

    Cons

    Disgruntled co-workers. Bad attitudes need some change

    Advice to Management

    talk to the employees and emplament some ideas

  8. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time

    Pros

    Fun environment
    Laid back
    Easy work for the most part

    Cons

    Weekend hours
    Weeknight hours
    Holiday shifts
    Not a set schedule


  9. "Sr Accounting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at American Airlines full-time (More than 3 years)

    Pros

    Great people, family like environment. Decent salary if you negotiate coming in.

    Cons

    Going through a restructuring process can be challenging


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time (Less than a year)

    Pros

    Loved the position in all sense

    Cons

    None such a great company