American Airlines Reviews

Updated Aug 9, 2020

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3.7
71%
Recommend to a Friend
57%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1,188 Ratings
Pros
Cons
  • "Sometimes long hours and stressful situations(in 83 reviews)

  • "Large corporation so upper management cares much more about investor relations than the wellbeing of the employees(in 54 reviews)

More Pros and Cons
  1. "Great experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 8 years

    Pros

    Great work environment for growth

    Cons

    Can be slow given size of company

  2. "Salary"

    4.0
    Former Employee - Senior Analyst Revenue Management in Dallas, TX

    I worked at American Airlines full-time for more than 3 years

    Pros

    Overall view of how firm makes money

    Cons

    not hiring at the moment


  3. "29 years experienced aircraft mechanic"

    4.0
    • Culture & Values
    • Senior Management
    Current Employee - Compliance Specialist in Dallas, TX
    No opinion of CEO

    I have been working at American Airlines full-time for more than 10 years

    Pros

    Benifits include medical, 5 weeks vacation, dental and vision

    Cons

    Currently have to work from home

  4. "Great job for younger or single people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Philadelphia, PA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at American Airlines full-time for more than 3 years

    Pros

    Exciting job, mostly different every day. Travel around the world, meet new people, free flights for you and one other person.

    Cons

    Away from home a lot, no set schedule as a reserve (first 3-7 years). Rude passengers.

  5. "N/A"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airline Captain in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than a year

    Pros

    Good vacation time, good retirement plan and good healthcare plan.

    Cons

    Not enough profit sharing for employees.

    Continue reading
  6. "Benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than a year

    Pros

    Unlimited travel to where your heart desires

    Cons

    Standby travel benefits can get stressful

  7. "fantastic place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    great insurance, great benefits, incredible staff

    Cons

    intense scheduling sometimes, sometimes work on holidays

  8. "I loved it!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - American Airlines Flight Attendant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time for more than a year

    Pros

    Great benefits, great employees and encouraging workplace.

    Cons

    Being away from home was discouraging at times.

  9. "Fleet service"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines part-time for more than a year

    Pros

    Great benefits, great pay, 401k match

    Cons

    Working through different Weather Conditions and no flexibility

  10. "AA"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - American Airlines Flight Attendant in Dallas, TX
    Negative Outlook
    No opinion of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Exciting, you get to see many new places and it's a decent career if you're in it for the long haul.

    Cons

    Schedules aren't always the best but that's just part of the industry.

Found 2926 reviews