American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated February 19, 2017
306 reviews

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5.0
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American Airlines CEO Doug Parker
Doug Parker
116 Ratings

306 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (2)

    "Supervisor, Reservations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Airlines full-time

    Pros

    Loved working at AA - the people who worked there for many years and love the airline. Even those who have left still love AA. The family atmosphere is great.

    Cons

    No real cons, except that wish I was still there!

    Advice to Management

    None...


  2. Helpful (69)

    "Flight Attendant"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    -Great Benefits
    -Awesome People
    -Great Airline
    Working at AA is awesome is you love to travel and love to never be home. I see new countries and new cities everyday and I absolutely love my job. Just be prepared that it is not the prettiest nor easiest life style

    Cons

    -Long Hours
    -Starting pay is okay but for how much we work and our long hours we should be getting paid more
    -Miss a lot of holidays!! When you first start out be prepared to be working or on call every single holiday. And if you do get off a holiday when first going in be very greatful

    Advice to Management

    -Scheduling can sometimes be crazy!
    I dont have to much advice since I do love my job very much, things could be more organized at times but thats the airline industry for you!


  3. "Techical Support AA.Com"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Agent in Fort Worth, TX
    Former Employee - Technical Support Agent in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than 10 years)

    Pros

    Flexibility. Great Pay. Opportunity to advance. Travel Galore.

    Cons

    Confined to 8 hr day with two 15 minute breaks and one 30 minute lunch.

    Advice to Management

    Create enthusiasm with incentives to excel.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Customer services"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Certified Nursing Assistant in Linden, NJ
    Former Employee - Certified Nursing Assistant in Linden, NJ

    I worked at American Airlines full-time (More than a year)

    Pros

    Team work , Hospitality and love work and hear other people opinion..

    Cons

    Unfairness , unpoitey and disorderly behavior.

    Advice to Management

    Be team spirit and fairness and Witt together to make affective team ... Great Manger listens...


  6. "Solid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Principal Architect in Fort Worth, TX
    Current Employee - Senior Principal Architect in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    Lots of opportunities for engaging work

    Cons

    always getting bigger and more bureaucratic


  7. "reg latest latest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UI Frontend Developer in Fort Worth, TX
    Current Employee - UI Frontend Developer in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines (More than a year)

    Pros

    its very friendly environment to work ,,pleasant atmosphere and recreation benefits for employ is very fair

    Cons

    poor junior / contract employ by someof the senior permanent employ


  8. "Laws"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Costumer Service in Elmira, NY
    Current Employee - Costumer Service in Elmira, NY

    I have been working at American Airlines part-time (More than a year)

    Pros

    Great coworkers and manager good benefits

    Cons

    Schedule simetimes are hard times to work, very early in the moorning


  9. "It has been a great experience so far."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    Friendly people to work with.

    Cons

    None to this point in my employment.

    Advice to Management

    Keep up the good work!


  10. "AA review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines as a contractor

    Pros

    Good place to work, grow and prosper

    Cons

    None I can think of.


  11. "Yield Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time

    Pros

    Great training program takes you from day one, until you are doing your job! Great benefits as well, including unlimited travel benefits around the world!

    Cons

    Salary is relatively low compared to other industries! Others get paid more based off their degree rather than their contribution to the department (most are still valuable employees)

    Advice to Management

    Pay employees based off their contributions rather than their level of education. A lot of good employees have left based off this gap, and the problems have not been adressed!



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