American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated September 24, 2017
1,827 reviews

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1,827 Employee Reviews

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Pros
Cons
  • Long hours no breaks the beginning (in 51 reviews)

  • Keeping a healthy work /life balance (in 22 reviews)

More Pros and Cons

  1. "Love my job and the people I work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - American Airlines Flight Attendant in Phoenix, AZ
    Current Employee - American Airlines Flight Attendant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    Great benefits. Free travel for spouse, parents and children. 401k and good insurance. Opportunity to build your own schedule. 5 weeks vacation per year. Opportunity for advancement. Tuition reimbursement.

    Cons

    Away from family several days per month. New people every trip. Sometimes have to be on reserve and on call. Schedule not consistent. Difficult on small children and family. Sometimes have to work holidays.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    All good reviews on all aspects.

    Cons

    No Cons on job title.

    Advice to Management

    Continue to build the brand of AA

  3. "Worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    Flight benefits, ability to commute, cool opportunities

    Cons

    Reserve, weird hours, base options


  4. "Fleet Service Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time

    Pros

    Great Co. very flexible great benefits

    Cons

    Shift work. Weather. Operational CSMs are hired from outside the industry

    Advice to Management

    Award good employees for good work and hold people accountable


  5. "reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservationist in Dallas, TX
    Former Employee - Reservationist in Dallas, TX
    No opinion of CEO

    I worked at American Airlines full-time (Less than a year)

    Pros

    wonderful benefits and work life balance

    Cons

    not always forth coming with information


  6. "Commodity Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time

    Pros

    Great introduction into the company with plenty of room for movement

    Cons

    Sometimes it feels like an internship

    Advice to Management

    Give more responsibility to the employees


  7. "Flight Attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time (More than a year)

    Pros

    Great place to work.

    Cons

    Merger is slow, FA's still not able to fly together.

  8. "Fleetservivce Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Service Clerk in Chicago, IL
    Former Employee - Fleet Service Clerk in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It has Benefits.People can work for each other

    Cons

    Something you can always travel


  9. "Sales Manager, Strategic Accounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Approves of CEO

    I have been working at American Airlines full-time (More than 5 years)

    Pros

    Large company, plenty of opportunities

    Cons

    Corporate politics, old school thinking still governs in many cases and places


  10. "air port agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA in Dallas, TX
    Former Employee - CSA in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at American Airlines part-time (Less than a year)

    Pros

    good job ok people yes

    Cons

    ok pay long hours yes


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