American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated July 24, 2017
1,751 reviews

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1,751 Employee Reviews

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Pros
Cons
  • Long hours no breaks the beginning (in 51 reviews)

  • Keeping a healthy work /life balance (in 21 reviews)

More Pros and Cons

  1. "Good luck EVER getting a raise OR a promotion!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduler
    Current Employee - Scheduler
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    401K match, flight benefits

    Cons

    Health insurance SUCKS, nepotism like I've never seen, only goes by who you know, not what you know. Pay raises lack very badly.

    Advice to Management

    Get a nepotism policy in place! It creates a very hostile working environment when your qualified but choose a family member first, it's absolutely RIDICULOUS.


  2. "Aircraft Router"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    Great Travel and Medical benefits and trade shifts

    Cons

    Takes a lot of time to build seniority

  3. "Senior Project Mnager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company to work for

    Cons

    Overtime can be challenging at times


  4. Helpful (3)

    "Excellent job with minimal cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commodity Manager in Fort Worth, TX
    Current Employee - Commodity Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    - Competitive Pay
    - Work/Life balance
    - Large Responsibilities
    - Really great managers
    - Career advancement (lateral and vertical)
    - Very good flight and health benefits
    - Excellent executive leadership

    Cons

    - Expected to provide keyboard/mouse/monitor and provided computers are quite basic for a Fortune 100 company.
    - Long lead times to fill co-worker vacancies (often asked to help cover roles for months)
    - Awful cafeteria (and expensive)


  5. "Great"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    Room for growth and great benefits

    Cons

    None that I can think of


  6. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Assistance Coordinator in Fort Worth, TX
    Current Employee - Special Assistance Coordinator in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 5 years)

    Pros

    I love to travel and meet new people.

    Cons

    Keeping a healthy work /life balance

    Advice to Management

    Not at this time


  7. "Awesome Place to Work!"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    Things will get much better once the US Airways/American merger is complete!

    Cons

    Hours can be tough for new hires.

  8. Helpful (2)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Dallas, TX
    Current Employee - Flight Attendant in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Travel all the time, meet new ppl. Stay in nice hotels but some may have bed bugs so u have to ck ur bags.

    Cons

    Nvr home. Hectic weather and or schedule. On rsv every other month. Some senior fas are not too nice.


  9. "Excellent benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commodity Manager in Dallas, TX
    Current Employee - Commodity Manager in Dallas, TX

    I have been working at American Airlines full-time (More than a year)

    Pros

    Industry leading benefits with free flights to self, family and friends. Good professional behavior from seniors. 5.5% 401K matching which is normal.

    Cons

    No work from home for management team.
    Time flexibility not available for ground staff.
    Can't carry forward vacation days. It's use it or lose it.

    Advice to Management

    Work from home should be allowed


  10. "ALWAYS POINTS FINGERS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Airlines full-time

    Pros

    Easy job, friendly staff, free flying

    Cons

    The company never backs you. they are always looking for a fall guy.

    Advice to Management

    stop being like the agents


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