American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated Sep 13, 2019

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Found 2609 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
61%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
994 Ratings
  1. Helpful (4)

    "flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Charlotte, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Airlines part-time for less than a year

    Pros

    i love this company and what they stand for diversity and inclusion

    Cons

    the compensation and the overall unity of the working crew with the gate agents and flight attendants was unorganized. too long of layover sits in the airport caused for long tirous days

    American Airlines2019-08-20
  2. "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Agent in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Airlines full-time for more than 3 years

    Pros

    Flexible scheduling. Able to trade hours with colleagues and take voluntary time off when offered.

    Cons

    Work is too repetitive and mundane.

    American Airlines2019-09-03
  3. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fleet Service Agent in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 5 years

    Pros

    To help others see the world and make a great career

    Cons

    A place to work hard and build

    Advice to Management

    I can bring a great leader ship to management

    American Airlines2019-09-02
  4. "Aadvantage account specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Airlines full-time for less than a year

    Pros

    Flight benefits and other insurance, 401k benefits

    Cons

    None that I can think of.

    American Airlines2019-09-01
  5. "Madison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant 
    Recommends
    Positive Outlook

    I have been working at American Airlines full-time

    Pros

    the experiences are amazing as a flight attendant

    Cons

    weird schedule and possibility of moving

    American Airlines2019-08-31
  6. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines part-time

    Pros

    good company and good benefits.

    Cons

    nothing to say. love AA

    American Airlines2019-08-30
  7. "American airlines"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Home Based Reservations in Raleigh, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Airlines part-time for more than 3 years

    Pros

    Competitive pay Benefits Remote opportunities Flexible sometimes Matching 401 k

    Cons

    Does not consider personal life with schedules

    Advice to Management

    Employee morale could be better

    American Airlines2019-09-13
  8. Helpful (1)

    "Great Travel & Responsibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pilot in Charlotte, NC
    Recommends
    Neutral Outlook

    I have been working at American Airlines full-time for more than 10 years

    Pros

    New experiences every day. Travel to new areas.

    Cons

    Management with a lack of understanding

    American Airlines2019-08-25
  9. "Ramp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fleet Service Clerk in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Airlines part-time for more than 3 years

    Pros

    Flying benefits and giving away shifts

    Cons

    Management needs to be retrained

    Advice to Management

    Stop making a hostile enviroment

    American Airlines2019-08-25
  10. "Easiest job, but you put up with a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - American Airlines Flight Attendant in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    I have been working at American Airlines full-time for more than 5 years

    Pros

    Flight benefits, easy “job”, mostly fun people to work with

    Cons

    Legal to work long hour days, no recognition for being good at your job most of the time. Management has not been helpful when I’ve needed them, too many loopholes in contract, too many constant changes that employees cannot keep up with. It’s obvious the company cares more for management than employees represented by unions (flight attendants/pilots/maintenance).

    Advice to Management

    Have more managers over less flight attendants so that they can actually have time to help them when they need it.

    American Airlines2019-09-05
Found 2609 reviews