American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated Sep 19, 2019

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Found 2614 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
61%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
998 Ratings
  1. Helpful (1)

    "ok job in your early 20s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Airlines full-time for more than 5 years

    Pros

    free travel if seats are empty health insurance flexibility

    Cons

    difficult customers irregular sleeping and eating patterns frequent fatigue not enough pay

    American Airlines2019-08-27
  2. "Has great benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Revenue Management Analyst in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Flight benefit is great. There is always large data to play with if you are in to data analytics

    Cons

    Hard to move up Pay is lower than similar job in the other industry.

    American Airlines2019-08-28
  3. Helpful (1)

    "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistance Representative in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Airlines part-time for more than a year

    Pros

    Diverse and friendly staff

    Cons

    Low pay for the work

    Continue reading
    American Airlines2019-08-11
  4. "DTRO Reservation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Airlines

    Pros

    Very Flexible and employee communication is great

    Cons

    There really no much far as is es company is Great

    Continue reading
    American Airlines2019-08-12
  5. "In process interview"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - TFA 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines part-time for less than a year

    Pros

    Rapid replies, travel benefits, awesome culture

    Cons

    Tedious process, long waiting, work/life balance

    American Airlines2019-08-09
  6. "Good Company"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 5 years

    Pros

    Great benefits and most importantly good people to work with!

    Cons

    Not much, to be honest!

    American Airlines2019-08-10
  7. "Great Place to Work!"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative ASSISTANT/PARALEGAL in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at American Airlines full-time for more than 8 years

    Pros

    Benefits, good management, great perks, value good employees

    Cons

    Great place overall, but there is always room for improvement for employee feedback.

    American Airlines2019-08-08
  8. "Growth options are limited at individual stations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSM in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Airlines full-time for more than 5 years

    Pros

    Pay was increased substantially after the merger.

    Cons

    Shady tactics by upper management, such as using the merger to clean out entire departments.

    Continue reading
    American Airlines2019-08-24
  9. Helpful (1)

    "its flexible"

    StarStarStarStarStar
    Current Employee - Flight Attendant 

    I have been working at American Airlines full-time

    Pros

    Could have very flexible schedule.

    Cons

    May also comes with a crazy schedule

    American Airlines2019-08-05
  10. "False Advertising"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Effective Training Programs, awesome new facility

    Cons

    "Open" positions posted on the Internal Career Section are posted for identified personnel making even lateral moves impossible. You have to make the relationship with the hiring mgr. so they can create the job. Then the 100+ other folks with high hopes get the rejection letters not you.

    Continue reading
    American Airlines2019-08-22
Found 2614 reviews