American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated April 22, 2017
1,654 reviews

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1,654 Employee Reviews

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  1. "Good"

    Star Star Star Star Star
    Current Employee - Senior Analyst in Irving, TX
    Current Employee - Senior Analyst in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good time for the industry. Travel benefits. A lot of new projects. It never gets boring. Friendly people in the company.

    Cons

    The pace is sometimes a little fast but I do not think of any other thing that is that negative.


  2. "Aircraft Maintenance Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Technician in San Francisco, CA
    Current Employee - Aircraft Maintenance Technician in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    Somewhat stable...Longevity as an employee is attainable...Exciting work but can be very physical...

    Cons

    Employees will be on nightshift for very long time if they are Aircraft Maintenance Technicians...Work rules have been eroded due to past bankruptcy...Benefits are average... Management Team is inexperienced and rather combative...Recent takeover has left all work groups struggling to regain their footing...There is a lot of responsibility but the wages do not reflect it...Work group is represented by a weak and ineffectual Union.

    Advice to Management

    Let the employees be more involved in the decision making at local level


  3. "Aircraft Maintenance Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Technician in Miami, FL
    Current Employee - Aircraft Maintenance Technician in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    I'm a gear head so fixing stuff is in my blood. I really love working on airplanes.

    Cons

    Politics. People complain all the time. You have a choice, quit. Should have listened to your parents and stayed in school.

    Advice to Management

    Stop trying to reinvent the wheel. Our job is to get folks from A to B safely, on time and with all their stuff. Instead of nickle and diming passengers, why not give em free stuff? People absolutely love freebies.


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  5. "It specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Abilene, TX
    Former Employee - IT Specialist in Abilene, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Airlines full-time (More than a year)

    Pros

    Good job security and benefits

    Cons

    Low pay for my job experience


  6. "Customer services"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Certified Nursing Assistant in Linden, NJ
    Former Employee - Certified Nursing Assistant in Linden, NJ

    I worked at American Airlines full-time (More than a year)

    Pros

    Team work , Hospitality and love work and hear other people opinion..

    Cons

    Unfairness , unpoitey and disorderly behavior.

    Advice to Management

    Be team spirit and fairness and Witt together to make affective team ... Great Manger listens...


  7. "Home Based Reservations Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Base Reserations Representative in Fort Worth, TX
    Current Employee - Home Base Reserations Representative in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    work from home, flexible hours, flight benefits

    Cons

    have to stay under 2 occurrences, get occurrences for using sick time, not the best pay

    Advice to Management

    try a different occurrence policy


  8. "Benefits Delivery Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (Less than a year)

    Pros

    Great benefits, and opportunities for employees to participate in volunteer work.

    Cons

    Low pay. information is not readily available or shared.


  9. "Solid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Principal Architect in Fort Worth, TX
    Current Employee - Senior Principal Architect in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    Lots of opportunities for engaging work

    Cons

    always getting bigger and more bureaucratic


  10. "reg latest latest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UI Frontend Developer in Fort Worth, TX
    Current Employee - UI Frontend Developer in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines (More than a year)

    Pros

    its very friendly environment to work ,,pleasant atmosphere and recreation benefits for employ is very fair

    Cons

    poor junior / contract employ by someof the senior permanent employ


  11. "Good people, disorganized company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Web Developer in Fort Worth, TX
    Current Employee - Associate Web Developer in Fort Worth, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Airlines (More than a year)

    Pros

    Many of the people are excellent to work with and feel like family.

    Cons

    The company treats contractors like office equipment. Positions are filled from within and contractors are not considered within. Contractors are not allowed on any internal opportunities regardless of position or length of employ.

    Advice to Management

    Stop expecting work out of contractors like they are full time employees for years at a time. Establish protocols to automatically hire in contractors after a specified time. Stop stringing them along.



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