American Airlines Reviews | Glassdoor

American Airlines Reviews

Updated July 24, 2017
516 reviews

Filter

Filter


516 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Long hours no breaks the beginning (in 51 reviews)

  • Keeping a healthy work /life balance (in 21 reviews)

More Pros and Cons

  1. Helpful (1)

    "Benefits are everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Dallas, TX
    Current Employee - Flight Attendant in Dallas, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    benefits for you and family, insurance, flexibility (after you attain some seniority)

    Cons

    schedule is near consistent
    reserve sucks
    need better sick coverage
    pay

    Advice to Management

    they need to show more concern for the well being of the flight attendants
    We get worked to exhaustion


  2. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Service Agent in Philadelphia, PA
    Current Employee - Fleet Service Agent in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than a year)

    Pros

    Union, benefits, swaps, call outs, sick days, and cake.

    Cons

    Union, poor entry wage, meaningless work, boring, ramp rats are a disease.

    Advice to Management

    Lose the union. Lose the managers. Let employees buy the company.

  3. "Good for the flight benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ

    I worked at American Airlines part-time (More than 10 years)

    Pros

    Ability to trade shifts, flight benefits

    Cons

    Stressful, have to work nights, weekends, holidays


  4. Helpful (3)

    "Miss the old American"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RM Analyst in Dallas, TX
    Former Employee - RM Analyst in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines full-time (More than 3 years)

    Pros

    Travel Benefits, Good Memories, Laid back environment

    Cons

    LUS management, LUS culture, merger.


  5. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    ability to learn lots of skills

    Cons

    it is hard to move up

    Advice to Management

    hopefully improve promotions


  6. "It specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Abilene, TX
    Former Employee - IT Specialist in Abilene, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Airlines full-time (More than a year)

    Pros

    Good job security and benefits

    Cons

    Low pay for my job experience


  7. "Work Life Balance Need in A Renewed Growth US Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Flight Service
    Current Contractor - Flight Service
    Neutral Outlook
    No opinion of CEO

    I have been working at American Airlines as a contractor (More than 3 years)

    Pros

    Opportunity to visit, experience variety of locations in generally 18-24 hours, 3 to 4 days a week, 2 to 3 week a month.

    Cons

    People tend to remain very long term, difficult for employees with even 10-18, even 20 years active employment to maintain consistent days off weekly, -- weekend and holiday availability, work assignment trips primarily.

    Advice to Management

    Opportunities to cross train easily into periodic work assignment into other departments, to build understanding of various factors affecting performance, smooth workflow continuity among all department creating the operational experience for customers/ employees/ industry stakeholders.

  8. "agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time

    Pros

    pay and benefits flexible schedules

    Cons

    like herding cattle not customer focused


  9. "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines full-time

    Pros

    Great benefits good pay once you get seniority

    Cons

    Management is pitted against employees


  10. "Fleet Service Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Airlines full-time

    Pros

    Largest Airline in the world. Many cities to move around to.

    Cons

    No opportunity for advancing at Hub. Further skills training not approved. Low pay for largest airline (13.44 starting). Low profit sharing for largest airline (3%). You are just a replaceable number.

    Advice to Management

    Encourage and allow employees to attend more training to better the company rather than dismissing them. Actually pay a livable wage (so your employees don't have to double to make ends meet).


Showing 516 of 1,813 reviews
Reset Filters