American Airlines "flight benefits" Reviews | Glassdoor

American Airlines Reviews

Updated Oct 21, 2019

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
60%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1,017 Ratings
  1. "Need some help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Airlines full-time for more than 3 years

    Pros

    Flight benefits and health insurance

    Cons

    Poor management bad employee relationships

    American Airlines2019-05-22
  2. Helpful (1)

    "Fun times while It lasted."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time for more than 3 years

    Pros

    Free Flight Benefits for entire family.

    Cons

    Favoritism towards tenured employees.

    Advice to Management

    They are aware.

    American Airlines2019-04-30
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  4. "Good Benefits, bad bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Infrastructure Engineer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Airlines full-time for more than 8 years

    Pros

    Healthcare is better then average; flight benefits; 5.5% match on 401k. Your pay is decent enough if you're in an OK cost of living area (i.e. DFW; PHX; but not east/west coast (LAX; PHL; BOS).

    Cons

    Bureaucracy is a nightmare. Everything is always about "collaboration", but no one ever actually listens. If the tech industry has a current "buzz term", AA knows it. Corporate BS wording and excuses. Pay could be better based upon where you live, not based upon DFW cost of living.

    Advice to Management

    Don't hop around using corporate terms, jargon, and excuses, just tell us the truth. Listen to the minions occasionally, project and finance managers don't actually know much of anything in IT.

    American Airlines2019-05-10
  5. Helpful (2)

    "Best part time job in the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fleet Service Clerk in Charlotte, NC
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Airlines part-time for more than a year

    Pros

    Flight benefits and one of the most flexible jobs in the workforce

    Cons

    Greedy corporate; seems to forget how important ground operations are and micromanages on irrelevant details of daily operations. ( example: More concerned with uniform details than the required manpower for heavy flight)

    Advice to Management

    Attentive to detail on the important and necessary issues

    American Airlines2019-05-01
  6. Helpful (3)

    "Explore All Options First"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - International Flight Attendant in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time for more than 5 years

    Pros

    Flight benefits during low seasonal months are good, 401k match at 5%, decent medical benefits. Being a flight attendant can be a fun job if you pick the right company to work for.

    Cons

    AA was a great company to work for prior to the merger. The company doesn't seem to care about its front line employees. They treat us more like robots instead of human beings. Layover rest, uniforms, pay, work rules and management are horrible ever since Mr Parker came. Also profit sharing is a joke. We're the world's largest airline that runs like a small domestic carrier.

    Advice to Management

    The greed will run this company into the ground. Enjoy your large bonuses while they last and Mr. Parker's 12 million yearly salary.

    American Airlines2019-05-16
  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager Team Lead in Fort Worth, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Airlines full-time for more than 5 years

    Pros

    Great benefits. Flight benefits. Depending on your work group, it feels like family.

    Cons

    Can be affected by reductions in force with almost no notice.

    Advice to Management

    Talk more to people when layoffs are about to happen.

    American Airlines2019-04-10
  8. Helpful (1)

    "Great Company with really bad leaders !"

    StarStarStarStarStar
    Current Employee - Production Coordinator 

    I have been working at American Airlines full-time for more than a year

    Pros

    Great benefits, health, 401K and flight benefits are awesome. Most of the people are nice and love what they do.

    Cons

    My department has some of the worst leaders I have ever experienced in my career. FAVORITISM is not even the word to describe the types of things that go in here.

    Advice to Management

    Stop putting the wrong people in charge. This company has a lot of potential but unfortunately this issue might be the fall of it. Treat your employees according to their potential and work ethics not by who has been there the longest is best friend with the person in charged.

    American Airlines2019-04-20
  9. "Good Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst 

    I have been working at American Airlines full-time for less than a year

    Pros

    The voluntary benefits are good but the flight benefits are the best.

    Cons

    Have to wait until 5 years to get 3 weeks of vacation

    American Airlines2019-03-31
  10. "Good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - HOME BASED Representative in Fort Worth, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at American Airlines full-time for more than 5 years

    Pros

    Flight benefits Work from home Pay is good

    Cons

    Management isn’t personal you’re treated like a number

    Advice to Management

    Everything isn’t black and white and you would know that if employees weren’t only a number

    American Airlines2019-04-09
  11. Helpful (1)

    "if you like to travel its great but innovation wise is very behind."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst 
    Neutral Outlook
    No opinion of CEO

    I have been working at American Airlines full-time for more than 5 years

    Pros

    flight benefits, 401k, dental and medical

    Cons

    no room for advancement, management stuck in old style mindset, open space concept is not great.

    American Airlines2019-03-25
Found 2647 reviews