American Airlines Employee Reviews about "travel benefits"

Pros

Travel and health benefits are top shelf.

Cons

Use of travel benefits can be a small challenge depending on which destination yet not impossible.

Pros

Travel benefits but depending on where you are wanting to go it could be difficult to use them.

Cons

The company does not value it's front line employees, flight are so full it's difficult to use your flight benefits

Pros

Travel benefits (but you'll never have time to use them)

Cons

Pathetic pay at $13.05/ hr. in super expensive Miami. Mandatory overtime is horrible. Customers are rude. Other department are condescending and treat you like you're an idiot. Training doesn't prepare you for the 'real' phone calls. Travel benefits sound great but alas you will never have a chance to use them. Weather, cancellations, over-booking, under-staffing, and maintenance issues will keep you on the ground. It's not worth it at all.

Pros

Overall it was a great company to work for with excellent travel and medical benefits. Salaries have not been competitive over the years relative to the industry however due to the AA/US merger salaries and wages have now become more competitive.

Cons

Limited opportunities for advancement as the work environment was always political and the culture very traditional.

Pros

The flight benefits are incredible; free standby travel worldwide for employee and immediate family. Pay is considerably higher than similar position at other airlines or contractors. Wide variety of tasks from day to day, from employee discipline and engagement to assisting agents at gates and ticket counter.

Cons

CSMs and other managers in operational roles do not get any holidays off or comp time in lieu of holidays worked -- only 2 weeks of vacation plus two floating holidays per year. Meanwhile, the agents we manage get 4 weeks of vacation after their first year. The flight benefits are not that useful with only 2 days off per week and 2 weeks of vacation. Expectations are unclear for attendance/start time and tasks to be done during a shift.

Pros

Is a great place to work at with great travel benefits for friends and family. Part time agents get full health, 401k and retirement benefits same as full timers. Is easy to work out your schedule, if you want to make money you can pick up shifts and if you want to work less just drop them.

Cons

Some people I worked with were bitter and overworked. They’ve been with the company forever and are only there because there’s nothing else they know how to do.

Pros

The benefits is for my life time as long as I am able to travel.

Cons

I am Retired and they closed the desk that we used to buy our ID90 discount for flying between the Hawaiian Island. They said we would have to book on our Jet Net. com. But I did not find the info needed to apply for ID90's within Jet Net. I still cannot use this benefit for future travel and I was advised I would have to call The American Airlines Travel line to do that and now I don't have a phone number to call them. It is a big run-around.

Pros

Work/Life balance is good so a great place to start your IT career. Opportunities to Travel. Great health insurance.

Cons

Both leadership & management have a hard time understanding Technology curves. Tech teams work in silos. IT Managers are often low skilled with non-IT background. Not a destination for tech heavy mid-career professionals looking to grow as you are more likely to get burnt out with mundane work and hit a wall vis-a-vis career growth. Pay is also at the low end of the spectrum. Travel benefits is a plus but sparse availability of seats makes traveling on 'stand by' a nightmare. Multigenerational workforce causes frequent 'culture fart' moments.

Pros

Travel benefits can be good but aircraft are now so full that it has become a worthless benefit.

Cons

Management micromanages their employees and gives little opportunity to advance asa pilot unless you are a Captain. That leaves current 20 year First Officers not able to do more for the company strictly because of seniority and nothing about job placement is based on credentials and a person ability to really perform. Second, managers are not held accountable for their mistakes while they hold the employee to the highest degree of accountability for anything they do wrong.

Pros

Since it is a large company there are a lot of opportunities to move around and try positions that are of interest to you. For those who like to travel the flight benefits are nice although it can be difficult getting on a flight.

Cons

The merger has created some issues since the 2 companies have very different cultures and ways of doing things. There are people on both sides who don't care to listen to what the other sides has to say which has caused a divide