American Ambulance Reviews | Glassdoor

American Ambulance Reviews

Updated February 22, 2017
23 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
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Robert "Boo" Heffner
8 Ratings

23 Employee Reviews

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  1. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Ambulance full-time

    Pros

    -Lots of overtime
    -good coworkers
    -open door policy with upper management

    Cons

    -Lots of favoritism
    -little tolerance for errors
    -bleak and depressing work environment
    -not much room to grow


  2. "American ambulance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paramedic in Orlando, FL
    Current Employee - Paramedic in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Ambulance part-time (More than a year)

    Pros

    Flexibility, thats about it. Not much else

    Cons

    Sloppy mamagement, horrible dispatchers, worry about all the wrong things, favoritism, horrible pay, no raises

    Advice to Management

    Where do i start


  3. "A Mess!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications in Miami, FL
    Current Employee - Communications in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Ambulance full-time (More than 5 years)

    Pros

    The best thing at American Ambulance is the flexibility in the schedules. They are willing to work with you. Also the massive amount of over-time you can pick up. Another pro is the fairly clean work environment. Compared to the other ambulance companies.

    Cons

    THEY DO NOT CARE ABOUT THE EMPLOYEES, IN PARTICULAR THE COMMUNICATION DEPARTMENT (CALL TAKERS, DISPATCHER) GET TREATED LIKE CRAP. Crew members can talk down to the above mention and nothing will happen. There is a lot of focus on making the EMTs and Paramedics happy, but the communication folks get left behind.

    Advice to Management

    Get your hands dirty; do some of the real work!


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  5. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwich, CT
    Former Employee - Anonymous Employee in Norwich, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the office is a friendly and supportive environment.

    Cons

    Not many here. Not much room to advance.


  6. "BILING DEPARTMENT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Biller in Miami, FL
    Former Employee - Biller in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Ambulance full-time (More than a year)

    Pros

    regular buisness hours worked, 1 hr luch

    Cons

    Managers have favortism that everyone can notice, they dont care about employees or their needs, not understanding to life obsticles. bad pay

    Advice to Management

    your workers would be alot happier if you guys cared about them and their needs. Secondly managment in billing sucks. They have favorites and do to apply to company rules w/ everyone.


  7. "Laid back, but get experience and get on a department"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - EMT-B in Fort Lauderdale, FL
    Current Employee - EMT-B in Fort Lauderdale, FL
    Positive Outlook

    Pros

    Experience, overtime and certifications gets paid for.

    Cons

    Late calls, low pay and have to rely on overtime to barely afford to live in the area


  8. "EMT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    flexible schedules, room for advancement

    Cons

    not paid enough, over worked


  9. "Just "okay""

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Ambulance full-time

    Pros

    The benefits are nice, there's a differential for night shift if you like to work nights, the people are for the most part nice and good to work with.

    Cons

    Underfunded, some of the trucks are terrible, the calls are all GT and mostly bs unless you're on ALS. More of a temporary employer/experience sort of job instead of a career.


  10. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paramedic in Orlando, FL
    Current Employee - Paramedic in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Always willing to take in fresh Paramedics and EMTs with no experience, and help them earn it knowing they will eventually leave the company. They also help with free or highly discounted certification classes.

    Cons

    Low pay, still using an old communication system with a pager. All reports are still hand written and not electronic.


  11. Helpful (2)

    "Dispatch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    love the co works fun place to work

    Cons

    not a good pay rate stressful



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