American Ambulance Reviews | Glassdoor

American Ambulance Reviews

Updated Jul 14, 2019

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Found 41 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
25%
Recommend to a Friend
16%
Approve of CEO
Robert "Boo" Heffner
16 Ratings
  1. Helpful (6)

    "Do you want to get paid to do nothing? Then American Ambulance is the place for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at American Ambulance full-time for more than a year

    Pros

    A company with less control over you than a dog without a leash, it’s quite possibly the easiest job you’ll ever have. Starting with your supervisors, they provide absolutely no supervision over you. Don’t worry if you don’t start your shift on time. There is a good chance it will go unnoticed. More so, if you don’t feel like starting your shift on time, you can always stall for time. Strike up a conversation with...

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    Cons

    Every man for himself. If you're ok with that then this is the place

    Advice to Management

    You should probably enforce your rules

    American Ambulance2018-02-21
  2. "Good Starting Point"

    StarStarStarStarStar
      Current Employee - EMT 

      I have been working at American Ambulance full-time

      Pros

      EXP doing many different medical calls IFT

      Cons

      Low Hourly Rate Poor equipment conditions

      American Ambulance2019-07-14
    • "AASI"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - EMT-B in Norwich, CT
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at American Ambulance full-time for more than a year

      Pros

      Will hire green EMTs, which is great to earn experience so you can move on to better paying companies.

      Cons

      Awful pay rate, poor management.

      American Ambulance2019-07-07
    • "Make friends and you can go places"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - EMT in Miami, FL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at American Ambulance part-time for more than a year

      Pros

      If you are friends with the supervisors, you get better shifts, promotions, raises and more opportunities. you will rise the ranks faster than others. Just hang around the sup desk if you want to advance your EMS career. Read the review on here where they say it's a lazy man's paradise cause that's exactly what it is! But the upside is once you're in your in.

      Cons

      If you aren't one of the lucky chosen few of supervisor favorites than you must deal with the worst shifts, nasty dispatch no moving up in the company and learn to look at this place like just a stepping stone to get a real job in a company that values you.

      Advice to Management

      Get real experienced people to lead and treat everyone fair. Your company is losing reputation because of your bad management and favoritism. This place is a joke already

      American Ambulance2019-06-28
    • "Par for the private ambulance course"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Paramedic in Somersworth, NH

      I have been working at American Ambulance full-time for more than a year

      Pros

      Not too busy on 911 contracted trucks

      Cons

      Long distance trips to Dartmouth/Boston on the IFT trucks Pay could be more competitive with AMR

      Advice to Management

      Increase wages with your competition, allow for more rotation on 911 ambulances

      American Ambulance2019-02-02
    • "Eh’"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Negative Outlook

      I have been working at American Ambulance full-time

      Pros

      A lot of overtime

      Cons

      Favoritism, late calls and other employees who don’t care

      American Ambulance2018-12-20
    • "AMERICAN"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - EMT-B in Orlando, FL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at American Ambulance part-time for less than a year

      Pros

      Good hours. Good scheduling. Friendly people. Good leadership. Lots of safety standards.

      Cons

      Old equipment. Old trucks. Not enough learning potential. Not always properly staffed.

      American Ambulance2018-12-12
    • "Nice place to start career."

      StarStarStarStarStar
        Former Employee - EMT in Hollywood, FL

        I worked at American Ambulance for less than a year

        Pros

        Nice people to work with.

        Cons

        Could use more up to date equipment.

        Advice to Management

        Have more continuing training for employees.

        American Ambulance2018-11-13
      • "Lots of work, little pay"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Emergency Medical Technician in Orlando, FL
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I worked at American Ambulance for more than a year

        Pros

        Flexible schedule, relaxed environment,

        Cons

        Some of the supervisors have toxic attitudes, high call volume, few trucks on the road, toxic mentality about taking calls

        Advice to Management

        First and foremost, it felt like the staffing was inappropriate for the call load. Coming in early in the morning, I would see 15-20 calls holding on the board. While a lot of these are prescheduled transports, it would seem like we didn't have enough trucks to make those calls. Also the fact that the mentality I encountered multiple times of "take the call or the pink slip" is incredibly inappropriate. I once had a situation...

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        American Ambulance2018-08-10
      • "Bad management"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Paramedic in Miami, FL
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at American Ambulance full-time for more than 3 years

        Pros

        Flexible scheduling and you can meet some nice people and make friends. Great stepping stone for real job bc of patience contact.

        Cons

        Favoritism. Supervisors are lazy. Dispatch is nasty. GM is a joke and out of touch. Revolving door. Pay is terrible. Only a few of the managers actually work and solve problems for you. Check out competitor with better pay. Benefits are to expensive . Disorganized, I'm surprised they are still in business. Most people are riding it out till you get picked up by fire or hospital.

        Advice to Management

        Thank your employees for working for such a terrible company and being loyal. Train your supervisors on how to speak to people , just so you know people are worried to speak up because they will get fired. Nmsu none talks about how terrible management is.

        American Ambulance2018-08-14
      Found 41 reviews