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American Ambulance Reviews

Updated February 20, 2018
29 reviews

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2.7
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Robert "Boo" Heffner
11 Ratings

29 Employee Reviews

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  1. "Do you want to get paid to do nothing? Then American Ambulance is the place for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at American Ambulance full-time (More than a year)

    Pros

    A company with less control over you than a dog without a leash, it’s quite possibly the easiest job you’ll ever have.
         Starting with your supervisors, they provide absolutely no supervision over you.
    Don’t worry if you don’t start your shift on time. There is a good chance it will go unnoticed. More so, if you don’t feel like starting your shift on time, you can always stall for time. Strike up a conversation with one of your managers and talk away. They only discipline the people who follow the rules anyway.
     Perfect situation those trying to take advantage of the system.
    Above your supervisors are your general managers. They might seem strict at first, but you can end up pulling the same games with them. It will all go by unnoticed. After all, they have over six hundred other employees to keep an eye on, and they very rarely interact with the employees.
         Now onto your pay. It’s not going to seem like much, and I’ll tell you honestly it’s not.
    When you end up slacking off at your job, it ends up being worth it. Let the other hard working employees pick up your slack. No one can tell the difference, and no one does anything about it!
     It’s fantastic for anyone who is comfortable with getting away with murder. Speaking of which, did you accidentally drop a patient? Are you afraid of losing your license?? Don’t worry about it. A small fine will come out of your pocket, perhaps a slap on the wrist. There are plenty of old geezers who’ve dropped, forgotten, and straight up abandoned a patient and they continue to be employed to this day!
    The trick, make sure you’re buddy buddy with your Supervisors. Being a medic will also help. The extent of what you can do as a medic is limitless. EMT’s, play on the side of caution. You won’t get as much favoritism and you might have a suspension, but after that all is well and you can continue your job just like before.
        Are you an employee who calls out a lot? American Ambulance understands.
    You can call out up to eleven times without any consequence! When you’ve hit your eleven, so long as you don’t call out for two weeks, your calls outs will start going down. Once they are down, you can repeat your process. There is no need trying to get coverage for your shifts either. Sounds too good to be true. It’s kind of a win lose situation. If you’re really not feeling it one day, you can call out the same day without getting coverage for your shift. Why? Because you get a callout point whether or not you got coverage. No need to stress yourself out more is all I’m saying. Oh, you want to know about how tardiness works? Well, I’ll share another little secret, if you come in late every once and a while and you happen to “forget to clock in” No one is going to know you came in late. Just make sure not to do that too often or someone might (and I do say this lightly) look into the situation.
        While all the trucks have trackers in them to find your location at all times, you can easily stall time before your next call if you so desire. So long as you’re not taking the ambulance for a joy ride! Perfect if you want to take a quick nap while your other coworkers run the rest of the calls for you.
     As I said before, no one looks into this stuff anyway, it’s fair game. Just don’t forget to call in your delays at the hospital when the hospital staff is taking too long! Dispatch will keep you on scene for over an hour while you wait for the patient to get ready. Another great loop in the system if you don’t feel like running another call.
         Speaking of dispatch, they are pretty terrible. They will try and give you as many calls as they can squeeze out of you so the company can make it’s millions. I’ll say this bluntly, they do not respect or treat you like a human being. Don’t worry about it though. If you’re good at whining until you get what you want, you can call your Supervisor on them. Eventually, dispatch will get so worn out of giving you calls, that they will leave you alone and double up the rest of everyone else’s calls. You’ll only get called when it’s absolutely necessary. See, I told you not to worry. There is a loop hole for everything. This place is the lazy man’s dream job.
         When you finally get tired of not taking your career seriously and you want to move onto an actual job, you can quit the same day you’re supposed to work. You read that right, there is no need to bother with a two week notice! In fact, if you put in your two weeks you’re more likely to be taken off the schedule without your knowledge. This means, you’ll show up for your shift that you’re scheduled to work and when you arrive, they will send you home. Telling you, you’re no longer on the schedule. So I repeat, do not attempt to do the right thing here. This company does not like it when you do your job. If you do happen to quit, the company is always, and I mean always hiring people. Their turn around rate is unreal. Over four hundred employees quit since Hurricane Irma. So if you change your mind and want your job back, you can quit, and come back in a few months and keep your seniority.
        I hope this advice helps all you lazy people out there! Best of luck to you all out there!

    Cons

    Every man for himself. If you're ok with that then this is the place

    Advice to Management

    You should probably enforce your rules


  2. "Perform bls transportation for hospitals and private citizens"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in Pembroke Park, FL
    Current Employee - EMT in Pembroke Park, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Ambulance full-time (Less than a year)

    Pros

    You get Good experience, very flexible hours and opportunities for overtime. good co workers and room for growth within the company

    Cons

    When it's busy there's no guarantee that you will get off in time, so it's difficult to make plans after work. Pay could be better but it's within the regions avg.

    Advice to Management

    Develope a better system which allows the workers to get off on time.... They have lives too

  3. "It was basically a stepping stone into getting in the medical field. I solely used this job to get experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT in Hallandale, FL
    Former Employee - EMT in Hallandale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Ambulance part-time (More than a year)

    Pros

    Flexibility- but not really anymore. The shift changes caused reduced hours on everyone
    Your on the road without direct supervision
    Once in a blue moon, you get down time
    You have the ability to take certification courses

    Cons

    Pay is horrible
    Management and supervisors do not care about their employees
    Improvements only last a week
    Trucks are always stopping on you
    Rules are only applied to some
    However, I remember my first week at the job, the only thing I could think of was how the company was so unprofessional. In my first work day at the company, I had no one to help me with anything. And the worst thing is that the whole time the manager was sitting right before me.

    Advice to Management

    Listen to your employees concern. Get out of your offices and interact with your employees, be more hands on. Stop giving late calls, people have schools, families, and kids to attend to, no one wants to get home 1-3 hours after every shift. If you are implementing a rule, try to continue with it.


  4. Helpful (2)

    "Earn money sleeping... maybe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paramedic in Hanford, CA
    Former Employee - Paramedic in Hanford, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Ambulance full-time (More than 8 years)

    Pros

    It is not difficult to get a job as long as you are properly trained and certified. The hiring process is streamlined. Consistent working environment.

    Cons

    The biggest downside to working at this company, or any other company in the area for that matter, is the pay. Some people get into the field and they think that they will be a life saver and make a ton of money. If you want to make money you need to go work as a fire medic in the Bay Area. You will only make about $50k a year working sixty hour weeks. One week of sick for every year, two weeks of paid vacation a year, healthcare, vision, dental, dependent care. This company is not going under any time soon.

    Advice to Management

    Listen to the employees, don't just placate them. Comities are great if people actually listen. It is when they are created to make people feel like they are being heard that they loose their power.


  5. "Paramedic"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at American Ambulance full-time

    Pros

    great benefits and retirement

    Cons

    pay scale was to low and after being there 12 years reached maximum pay scale and only got 1 raise a year


  6. "Horrible company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT-B in Orlando, FL
    Current Employee - EMT-B in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Ambulance full-time (More than 3 years)

    Pros

    There aren't many positive things I can say about American Ambulance. It seems like most of the employees are aware of this company's poor business practices, and constantly joke about them because everyone knows it isn't going to get any better.

    Cons

    The biggest complaint about American Ambulance from employees is the extremely LOW pay. They pay EMT-B's just $9/hr with no real benefits worth mentioning. In addition to poor pay, American Ambulance has the worst management of any company I have ever worked for. They do not value their employees, especially the road employees that are on the road anywhere from 12 - 24 hours a shift doing all the grunt work so management can sit in their air conditioned office getting paid to surf the web, and text their friends. Road crews are overworked, and rarely get off on time. The equipment is outdated and in need of replacement. The ambulances are dirty, and have high miles on them, and are constantly breaking down. Once again, management doesn't care. They are too cheap to put any money back into their company!

    Advice to Management

    Pay your employees a decent wage. Value your employees. Stop being so cheap... And it wouldn't kill you to say "thank you" every once in a while.


  7. Helpful (1)

    "American ambulance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paramedic in Orlando, FL
    Current Employee - Paramedic in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Ambulance part-time (More than a year)

    Pros

    Flexibility, thats about it. Not much else

    Cons

    Sloppy mamagement, horrible dispatchers, worry about all the wrong things, favoritism, horrible pay, no raises

    Advice to Management

    Where do i start

  8. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Ambulance full-time

    Pros

    -Lots of overtime
    -good coworkers
    -open door policy with upper management

    Cons

    -Lots of favoritism
    -little tolerance for errors
    -bleak and depressing work environment
    -not much room to grow


  9. Helpful (1)

    "A Mess!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications in Miami, FL
    Current Employee - Communications in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Ambulance full-time (More than 5 years)

    Pros

    The best thing at American Ambulance is the flexibility in the schedules. They are willing to work with you. Also the massive amount of over-time you can pick up. Another pro is the fairly clean work environment. Compared to the other ambulance companies.

    Cons

    THEY DO NOT CARE ABOUT THE EMPLOYEES, IN PARTICULAR THE COMMUNICATION DEPARTMENT (CALL TAKERS, DISPATCHER) GET TREATED LIKE CRAP. Crew members can talk down to the above mention and nothing will happen. There is a lot of focus on making the EMTs and Paramedics happy, but the communication folks get left behind.

    Advice to Management

    Get your hands dirty; do some of the real work!


  10. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwich, CT
    Former Employee - Anonymous Employee in Norwich, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the office is a friendly and supportive environment.

    Cons

    Not many here. Not much room to advance.


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