American Apparel Reviews

Updated Jul 6, 2020

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3.5
65%
Recommend to a Friend
46%
Approve of CEO
American Apparel CEO Chelsea Grayson
Chelsea Grayson
78 Ratings
Pros
  • "50% discount on all American Apparel merchandise(in 107 reviews)

  • "fun, team, flexible, free clothes, uniform(in 104 reviews)

Cons
  • "horrible upper management as of recently(in 62 reviews)

  • "Low pay, no commission unless you make past a certain sales goal(in 40 reviews)

More Pros and Cons
  1. "loved this place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at American Apparel full-time for more than a year

    Pros

    great management and nice discount

    Cons

    its closed now and its sad

    Continue reading
  2. "Overall a fun working experience"

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Keyholder 

    I worked at American Apparel part-time for less than a year

    Pros

    Employee discounts, flexible hours and cool staff members

    Cons

    There were a few cases of favoritism

  3. "Great place to put different maintenance skills to use and learn"

    4.0
    Former Employee - Maintenance Technician in South Gate, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at American Apparel full-time for more than 3 years

    Pros

    Fun, edgy, company gifts, always moving

    Cons

    Management was bad and lost bonus at the end.

    Continue reading
  4. "Good for young professional"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Facilities Manager in New York, NY

    I worked at American Apparel full-time

    Pros

    Good for young professionals. Quick promotions

    Cons

    No direction from upper management Bad pay

  5. "Nightmare"

    2.0
    Former Employee - Inventory Associate in Brooklyn, NY

    I worked at American Apparel full-time for less than a year

    Pros

    In my experience, the OT policy, before reformed, was great.

    Cons

    There is not one aspect of the company that is organized or being operated by competent people. Even district leads hated it...

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  6. "Hot Mess"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Apparel full-time for more than a year

    Pros

    The hours are flexible, there’s a lot of freedom, and there are a lot of opportunities to branch out into other parts of the company.

    Cons

    There’s little to no direction or oversight, employees are underpaid, and corporate management is not competent.

  7. "Terrible Management & Communication"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Apparel full-time for more than 3 years

    Pros

    Great discount on clothes. Laid-back dress code and ability to bring dogs.

    Cons

    Communication is terrible. False production timelines were given nonstop which burned bridges with customers. Management only cared about themselves. Terrible compensation.

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  8. "In charge of day to day task"

    5.0
    Former Employee - Store Manager 

    I worked at American Apparel full-time

    Pros

    Great job loved all aspects of it

    Cons

    retail has its down times but not much

  9. "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Apparel full-time for more than 5 years

    Pros

    Good discount and nice coworkers

    Cons

    Unorganized and inappropriate work environment

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  10. "No wonder is tanked"

    3.0
    Current Employee - Store Manager 

    I have been working at American Apparel full-time

    Pros

    Good starting Pay, half-off clothing discount, good music

    Cons

    lack of managerial structure and unified corporate vision

Found 972 reviews