American Apparel Reviews | Glassdoor

American Apparel Reviews

Updated February 20, 2017
771 reviews

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771 Employee Reviews

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Pros
Cons
  • horrible upper management as of recently (in 53 reviews)

  • Low pay, no security high turnover rate (in 22 reviews)

More Pros and Cons

  1. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at American Apparel part-time (More than a year)

    Pros

    Employee discount made the job worth it for the most part. Also, certain customers would be a dream to help. Normally people only actively shop there if they are comfortable with crazy styles or very body-hugging materials. Halloween was also something I looked forward to because you had to come up with costumes with all separate pieces.

    Cons

    The management was absolutely horrible; I had managers who showed up drunk and high, weren't responding, stole merchandise, etc. HR never helped out and actually did anything. We had a situation at my store where a psychopath kept getting promoted; he would sexually harass so many customers and employees and nothing was done about it. Also, I was promised multiple bonuses and promotions, yet nothing came up. I was extremely dedicated to the company for almost 3 years and I received little to no rewards. Commission was also nearly impossible to achieve.

    Advice to Management

    Pay attention to what your employees needs are; focus on their strengths and weaknesses. Be prepared to take action if needed, instead of sitting on everything...


  2. "American Apparel Keyholder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder in Columbus, OH
    Current Employee - Keyholder in Columbus, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at American Apparel part-time (More than a year)

    Pros

    Aatmosphere, customers, music, clothes , store hours

    Cons

    Pay, hours, bankruptcy, small staff, pay

    Advice to Management

    Always appreciate and value the time and effort your employees put into the company.


  3. "working"

    Star Star Star Star Star
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel part-time

    Pros

    50% off discount
    given an allowance twice a year for free clothes
    mosty low maintenance job

    Cons

    when the store is empty... get pretty boring.


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  5. "Key Holder"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel part-time

    Pros

    Great team
    Nice discount
    Good Location
    Flexible Hours
    Easy

    Cons

    Not enough pay
    Cleaning all the time
    Bad Customers
    No growth
    Everything else

    Advice to Management

    good luck


  6. "AA sales"

    Star Star Star Star Star
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good employee discount, meet great people and usually very cool and fun co-workers, not very strenuous or difficult work.

    Cons

    lazy district management, very unresponsive corporate management. a mess overall in terms of managing.

    Advice to Management

    find people who take their job seriously, and aren't passive, and unresponsive


  7. "Corporate Takeovers Stifle Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pre-2015 was a fun ride

    Cons

    Post-2015 was a disaster filled with empty shells of human beings with no vision

    Advice to Management

    Retire


  8. "Sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst in Los Angeles, CA
    Former Employee - QA Analyst in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Apparel full-time (Less than a year)

    Pros

    Great people in office area. Gained valuable knowledge from all. easy to commute using public transportation. Good employee discount. paid weekly

    Cons

    I have never work in such a BLAME culture. Everyone in meetings were very defensive, almost combative in defending decisions made. i saw 2 VP's Screaming at each other in front of 81 people.

    Advice to Management

    I was hired shortly after founder Dov was fired from his own company for allegedly paying off sexual harassment suits. most of his old guard had also been fired. it was stange


  9. "Unfortunate events"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel full-time

    Pros

    Fast paced, lots to learn, great discount, travel and move from shop to shop.

    Cons

    Maybe a one off but badly managed by higher ups, tough technological transitions of systems, long hours, complex processes

    Advice to Management

    Hire from ppl with backstock knowledge from within because they know all the complex processes


  10. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Los Angeles, CA
    Former Employee - Intern in Los Angeles, CA
    Doesn't Recommend

    Pros

    hands on, discounts, experience, big company experience, work close with team

    Cons

    unorganized, unfriendly environment and management, parking is hard to find


  11. "Great Work environment... Little pay"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great American made quality basics

    Cons

    Low wages and infrequent raises



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