American Bank Holdings Reviews | Glassdoor

American Bank Holdings Reviews

14 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Approve of CEO
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James E. Plack
5 Ratings

14 Employee Reviews

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  1. "Sr. Mortgage Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Mortgage Banker in Columbus, OH
    Former Employee - Senior Mortgage Banker in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Bank Holdings full-time (More than a year)

    Pros

    Real Earning potential with outstanding leads.

    Cons

    As long as you understand Mortgage and Financial sales and you are aware of what it is to be a sales professional No Cons.

    Advice to Management

    Keep it up!!


  2. "Mortgage Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Mortgage Banker in Edina, MN
    Former Employee - Senior Mortgage Banker in Edina, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Bank Holdings full-time (More than 3 years)

    Pros

    Variety of products
    Unlimited leads
    Support staff that shares ideas and helps overcome obstacles
    The most competent Processor you will ever work with

    Cons

    It is what you make it. The only cons will be created by you.

    Advice to Management

    Have more team building sales competitions to keep things fun and everyone motivated.


  3. Helpful (1)

    "Some retail bank managers sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Employee in Washington, DC
    Former Employee - Branch Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Bank Holdings full-time (More than 5 years)

    Pros

    Pay is competitive and working hours are good.

    Cons

    Some managers has No training, uneducated and unprofessional. Rude, disrespectful, mental and verbally abusive to staff. it's shameful the way the manager talk and treat their employees. No bonuses and salary increase not good enough.

    Advice to Management

    Enforce the Team concept to every branch. Train managers and staff how to talk and treat co-employees.


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  5. "A lot of opportunity!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Columbus, OH
    Current Employee - Mortgage Banker in Columbus, OH
    Recommends
    Positive Outlook

    I have been working at American Bank Holdings full-time (More than a year)

    Pros

    American Bank has been growing during a time when a lot of other mortgage companies have been downsizing or even closing. They always seem to be looking for new opportunities and ways to expand business. Management here is very supportive and provides necessary resources to succeed. Team contests, charity work/fundraisers, happy hours and company events on a regular basis make for a fun culture in and outside of the office.

    Cons

    The only cons is that Sales isn't for everyone.

    Advice to Management

    Keep up the good work!


  6. "Bait and switch."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Columbus, OH
    Former Employee - Loan Officer in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Bank Holdings full-time (More than a year)

    Pros

    You will meet some good people working at the office in Columbus Oh. Unfortunately, these people are not in the position to affect the attitudes and the lack of business ethics that are practiced by management.

    Cons

    Management is dishonest about what to expect, disrespectful, and lazy. Products offered are nowhere near competitive. The bank's loan approval standards are too high. Lies, Lies, and more Lies.

    Advice to Management

    Do not insult the intelligence of your employees with lies and deception. Find ways to become more competitive in the market that do not involve bad faith estimates and bait and switch tactics. Pray that no one reports the company to the office of the comptroller of the currency for the fraud that is practiced daily at "American Bank" or "American FSB" or whatever else they change their name to, to avoid their bad reputation.


  7. "Great Pay, Lousy Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greenbelt, MD
    Former Employee - Anonymous Employee in Greenbelt, MD
    Doesn't Recommend
    Negative Outlook

    I worked at American Bank Holdings full-time (More than 3 years)

    Pros

    Pay.....that is about it! Benefits are not good though.

    Cons

    Rude, disrespectful, abusive management including President Plack. Shameful the way the managers talk to and treat employees.

    Advice to Management

    Grow-up, should have been several lawsuits due to mistreatment of employees. Plack checks his email and takes calls during important meetings - showing complete disrespect to his staff. Managers verbally and mentally abuse their employees.
    Board is cocky and flies by the seat of their pants. I would not do business with this crackpot of a bank.


  8. "All about the numbers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Columbus, OH
    Former Employee - Account Manager in Columbus, OH
    Doesn't Recommend
    No opinion of CEO

    I worked at American Bank Holdings full-time (Less than a year)

    Pros

    Worked with great people, the hours are flexible, and the overall environment is pretty relaxed. Occasional half-days on Fridays.

    Cons

    As an account manager, I was told to get the mortgage bankers in touch with as many potential customers as possible, regardless of their credit history or current mortgage situation. The company claimed to want to help people, but why waste people's time if they aren't eligible for a loan anyway? Had to deal with a lot of angry customers due to them being contacted multiple times a week.

    Advice to Management

    If you're going to preach that your company is "customer service oriented", then back it up. Push more for quality of each customer interaction, rather than quantity of calls per day.


  9. "Terrible work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Columbia, MD
    Former Employee - Loan Officer in Columbia, MD
    Doesn't Recommend

    Pros

    - Good training if you want to be a loan officer. However you are thrown to the wolves and better be able to pick things up own your own. The sales manager is there to help you but most of the time wont b/c they are to overwhelmed with responsibilities.

    Cons

    long hours.
    Months until you see your commission.
    100% commission pay.
    Revolving door, training new people every month.

    Advice to Management

    Hire another manager or two. Current sales managers have way to many responsibilities and not enough time to help their loan officers.


  10. "Environment has taken a hit"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Columbus, OH
    Current Employee - Mortgage Banker in Columbus, OH
    Doesn't Recommend

    Pros

    Managers are good. Not working past 40 hours. A lot of flexibility when it comes to the day to day actions of each employee.

    Cons

    The leads have been recycled over and over. Often talking to hostile customer who are just fed up of being called. Company says they are customer service oriented when they are not.


  11. "Employees poorly treated"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend

    Pros

    Pay is competitive. Company is supposedly profitable.

    Cons

    Poor treatment of employees -- verbal and mental harassment. HR is pretty much non-existent since only one person who sides with President on every issue. Benefits (insurance, retirement, etc.) stink. Can't trust Senior Managment.

    Advice to Management

    Treat employees the way you would want to be treated. Money does not offset the mental anguish caused by Senior Staff members. Train Managers on how to manage people.


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