American Cancer Society Reviews | Glassdoor

American Cancer Society Reviews

Updated January 18, 2018
1,105 reviews

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2.9
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Gary Reedy
262 Ratings

1,105 Employee Reviews

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Pros
Cons
  • When you were taking vacation, management would contact via urgent text for things that could wait--work/life balance was "pitched" but never followed (in 110 reviews)

  • No work-life balance; constant night and weekend hours (in 41 reviews)

More Pros and Cons

  1. "Great work, lots of org changes"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people who love their work

    Cons

    Lots of org structure changes


  2. "Awesome mission,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Cancer Society full-time (More than 10 years)

    Pros

    You go to bed at night knowing you’ve made a difference.

    Cons

    Job insecurity, fear of benefit reduction; consistent heavy workload due to workforce reduction, with seasonal overload.

  3. "Loved working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Making Strides Against Breast Cancer Recruiter
    Former Employee - Making Strides Against Breast Cancer Recruiter
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great mission with multiple programs to target different people

    Cons

    Information provided is very top down


  4. "Moving in the right direction - innovation, collaboration, and impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Cancer Society full-time (More than 10 years)

    Pros

    Strong mission. Amazing volunteers. Making a difference for patients and families. Great direction from current CEO. Good time off benefits. Flexible work arrangements.

    Cons

    Large territories with related travel. Concerned about out-of-pocket expenses for new medical and dental benefits.

    Advice to Management

    Keep helping us manage the change as we move forward!


  5. "Great start, lateral movement only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Resource Specialist in Austin, TX
    Current Employee - Patient Resource Specialist in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Cancer Society full-time (Less than a year)

    Pros

    Great first full-time job out of college. flexible schedule, benefits, PTO, etc.

    Cons

    no room for growth upwards, lots of control at the top and people don't experience much growth for years.

    Advice to Management

    Listen to your hourly workers' concerns.


  6. Helpful (4)

    "Great mission, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Engagement Manager in Denver, CO
    Former Employee - Community Engagement Manager in Denver, CO
    Doesn't Recommend
    Approves of CEO

    I worked at American Cancer Society full-time (More than a year)

    Pros

    Volunteers are easily the best part of the job. Their passion for the organization is contagious and you're continuously reminded of why you do what you do.

    Reasonable amount of vacation and time off (see cons for the other side of this)

    The mission was easy to pitch and be a part of--really made a difference when you were able to see the value of the work

    Personally, my team of coworkers were wonderful and became friends

    Cons

    Poor management: You cannot promote someone to a position when they have no clue how to BE a manager or CARE what is going on with their employees

    When you were taking vacation, management would contact via urgent text for things that could wait--work/life balance was "pitched" but never followed

    Hypocricy--When one event is canceled for raising less than a certain amount but another event is pushed with less than the threshold, it's hypocritical and does not make sense to our volunteers, donors or employees

    Advice to Management

    Protect those who are on the ground raising the $$$ and working the hardest to keep their jobs in a turmoil of an organization.


  7. Helpful (4)

    "Overall a good organization has a good mission. It's time for the turmoil to end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event Manager
    Current Employee - Event Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Cancer Society full-time (More than 10 years)

    Pros

    Opportunity to meet and work with many great people. Working with volunteers is one of the best parts of the job

    Cons

    Minimum work life balance, internal competitive nature makes collaboration difficult and unrealistic. Hiring Senior Managers with no experience a huge fail. Fit for Purpose should have not been allowed to have the opportunity for playing favorites and hiring staff with skill and experience.
    Staff turn over and layoffs have been very difficult

    Advice to Management

    Please pay attention to what is actually going on in the field. So many unhappy staff that feel insecure about their jobs and are not being lead by competent Senior Managers or Executive Directors which makes all staff who fundraise or support fundraising harder than ever.

  8. Helpful (5)

    "Senior Market Manager Community Engagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Cancer Society full-time (More than 8 years)

    Pros

    The mission of the organization is something everyone can get behind and support. The research aspect that the organization gives to find cures and the delivery of programs to patients are very important and worthy of support.

    Cons

    Poor training, lack of leadership, too much restructuring in a short period of time are all very damaging to the overall health of the organization. And even though verbage of the organization tries to be customer centric in reality follow through in this regard is lacking.


  9. Helpful (2)

    "Government Relations Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baton Rouge, LA
    Former Employee - Anonymous Employee in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Cancer Society full-time (More than 3 years)

    Pros

    Passionate staff and volunteers
    Plenty of development opportunities

    Cons

    Lack of work and life balance


  10. Helpful (7)

    "It was really FuN and then it wasn't......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Virginia Beach, VA
    Former Employee - Executive Director in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Cancer Society full-time (Less than a year)

    Pros

    Working with the volunteers, cancer patients and fellow co-workers on the same pay scale as you. Lots of respect from the medical community for the organization. Working for the American Cancer Society looks good on a resume and gives you a nudge above other applications.

    Cons

    L O N G hours, little pay, Executives were very clicky, and not could care less about the patients - My biggest con was that we were truly working the small communities to raise a lot of money and they would never see a dime of that money unless research was being done on their specific cancer. ACS brags about giving away free wigs- but almost every hospital does that now- all incentives for small towns to raise a lot of money in Relay left when gas cards and small-town education left. These changes have hurt ACS, Relay revenue is way down and the trust volunteers had with staff partners is non-existent. Years ago ACS had it going on- but greed and the desire for more money, changes in management and leadership has taken its toll

    Advice to Management

    To the National Executives- really look at your local Mangement team before moving them into a Senior Mgmt position- a lot of changes were made between 2007-2014 that made no sense and in the long run, ACS suffered big losses. I personally know very few people who still volunteer - I had the honor of working with volunteers who had been volunteers for 10+ years and in the beginning of my career with ACS that was the norm-


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