American Cancer Society "upper management" Reviews | Glassdoor

American Cancer Society Employee Reviews about "upper management"

Updated 3 Dec 2019

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3.1
45%
Recommend to a Friend
70%
Approve of CEO
American Cancer Society CEO Gary Reedy (no image)
Gary Reedy
375 Ratings
Pros
  • "Great benefits and time off policies(in 85 reviews)

  • "This is a company dedicated to their cause and who has a healthy work/life balance(in 81 reviews)

Cons
  • "Volunteers can make or break your events regardless of the staff's leadership skill(in 121 reviews)

  • "Work/life balance was challenging(in 115 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. "Sr Data Capture Associate II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Data Capture Associate II in Oklahoma City, OK
    Recommends
    Approves of CEO

    I have been working at American Cancer Society for more than a year

    Pros

    they are very very accomodating

    Cons

    upper management doesnt really know or care about the issues that go on daily within departments with employees

    Advice to Management

    act more concerned about employees maybe more surveys or meetings with employees to address concerns instead of just sweeping them under the rug

    American Cancer Society2015-08-11
  2. "Toxic Culture and Clueless Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Systems Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Cancer Society full-time for more than 5 years

    Pros

    Depending on who you report to, your schedule may have flexibility.

    Cons

    Upper Management does not understand the roles or responsibilities of field level staff, which leads to poor decision making at the highest levels of the organization. Most people are given an unreasonable amount of work, which leads to a scapegoat culture making ACS a very toxic place to work. Virtually every position has an income goal. If you do not want to be in sales, this is not the organization for you.

    Advice to Management

    Stop punishing those who speak up about about obvious and necessary needed improvements.

    American Cancer Society2019-12-03
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  4. Helpful (4)

    "Strong Mission & Major Stresses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Cancer Society full-time for more than a year

    Pros

    The mission is incredible; strong and clear stewards of where revenue goes and why; flexible schedules; great paid time off; freedom to be creative in your fundraising ideas/methods

    Cons

    High revenue goals; poor mid and upper management; yearly staff lay-offs and high turnover; typically working 40+ hrs a week so you need to be responsible for your own work/life balance boundaries; overwhelming lack of trust in leadership across the board; within most markets you’ll have a lot of trouble engaging the community due to staff turnover, poor longevity planning, and upset volunteers; Mid-level managers... are solely responsible for managing staff, not fundraising

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    Advice to Management

    Set realistic goals; coach up or out poor management because you’ll keep losing good employees if not; monitor and set expectations for fundraisers who are under-performing; relieve the stress and burdens that are continued to be placed on your employees as they often think if they don’t perform, their job may be eliminated; Mid-level managers should be responsible for helping gain revenue and not just be... responsible manage employees under them

    Show More
    American Cancer Society2019-08-16
  5. Helpful (2)

    "Great Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Cancer Society full-time for more than 8 years

    Pros

    Great mission, volunteers are amazing and work so hard.

    Cons

    Middle and upper management have no idea what it is like to work in the field. Supervisors either severely micromanage or are compabsrnt.

    American Cancer Society2019-07-03
  6. Helpful (3)

    "Great cause, but they're terrible to staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Manager in Tacoma, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Cancer Society full-time for more than 3 years

    Pros

    The cause and the people you meet are wonderful! Co-workers are the best!

    Cons

    You're on call 24/7, the pay sucks, and upper management has no clue, no respect and this makes staff feel like slaves instead of being passionate about their work.

    Advice to Management

    A little respect for fundraisers would go a long way. If people love the cause and love what they do, they'd raise more income.

    American Cancer Society2019-06-20
  7. Helpful (5)

    "Depends where you are..."

    StarStarStarStarStar
     

    I have been working at American Cancer Society

    Pros

    The Paid time off and benefits have kept me here. They are very generous. It feels wonderful knowing you are doing something good in the world. Working with the volunteers was the highlight.

    Cons

    Depending on the office you are in determines your Work Environment. Just because someone is good at Relay Events does not mean they are good people managers. The training is horrendous. Upper Management lacks faith in Relay for Life and it shows. It’s hard to get behind something when all of your leadership just seems burnt out. I think it is important to pick the right people for people management jobs, not just... people who are good at event management. Unfortunately where I was, that was the case and was the reason for my departure. Morale is low. Work is feast or famine, meaning your are completely overwhelmed or have nothing to do. Moody management creates a negative work environment. Period.

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    Advice to Management

    Community Management would be best addressed by teams. 1 person cannot do everything well that is needed for 3-4 events. If strengths were valued, and events were managed as a team, things would be more successful. When Directors have been in their role for over 20 years and they clearly don’t enjoy their job anymore, it impacts everyone who reports to them.

    American Cancer Society2019-06-14
  8. Helpful (1)

    "Great Mission Poor Execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Development Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Cancer Society full-time for more than 3 years

    Pros

    Mission. Co-Workers. Great Volunteers

    Cons

    Unrealistic performance goals. Signature events have been on the delay but upper management does not acknowledge that and continues to set revenue goals as if the events are growing nationally. There is minimal work like balance. On paper you are encourage to "take time back" but once you are behind you're set up to fail and unable to take any time off. Working 50 hour plus weeks is common place. If you get hired... on as a community development management there are very few opportunities to be promoted elsewhere in the organization or transfer to another department.

    Show More
    American Cancer Society2019-06-12
  9. Helpful (2)

    "Clueless Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager 
    Doesn't Recommend
    Approves of CEO

    I worked at American Cancer Society full-time for more than a year

    Pros

    Great health benefits and PTO

    Cons

    Compensation does not equal work expectations. Unrealistic expectations from upper management who have no idea what goes on in the field.

    American Cancer Society2019-05-21
  10. Helpful (8)

    "Upper management has no clue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Cancer Society full-time for more than 3 years

    Pros

    Work/life balance, fantastic cause, passionate coworkers

    Cons

    Upper management has no clue how things work on the field management level.

    Advice to Management

    Spend a day in the local communities with the employees who are face to face with the public.

    American Cancer Society2019-01-27
  11. Helpful (2)

    "Community Development"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at American Cancer Society full-time

    Pros

    Good benefits, flexible schedule, good mission

    Cons

    Poor upper management, lack of transparency and trust

    American Cancer Society2018-08-14
Found 68 reviews