American College of Physicians Reviews | Glassdoor

American College of Physicians Reviews

Updated June 5, 2017
24 reviews

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Full-time Part-time

3.2
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Approve of CEO
American College of Physicians President David L. Bronson
David L. Bronson
4 Ratings

24 Employee Reviews

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  1. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American College of Physicians full-time (More than 3 years)

    Pros

    The hours, work/life balance and location were good. I enjoyed working with my team.

    Cons

    Being a non-profit, the salaries are low and there's little room to make any changes to processed.


  2. Helpful (3)

    "Executive Office Advancement Only for Sycophants"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American College of Physicians full-time (More than 5 years)

    Pros

    I worked in the Executive Office for six years. I had a terrific manager precisely because she had no interest in playing politics to advance her own career. Her concern was making sure that the job was done well. She is also one of the longest-serving employees and has extensive institutional knowledge but has never advanced beyond Manager.

    Cons

    Unfortunately, there has been a "power grab" by the Executive Office in recent years. More effort has been made to create VP positions that report to the COO than to optimize processes that benefit the majority of staff. Staff are promoted not based on merit but on their obsequiousness.

    Advice to Management

    Unfortunately, management will not listen to staff advice - they are constantly taking meeting surveys of physician participants but turn a deaf ear to any suggestions by staff. BTW, at the bottom of this form it says "Rate CEO David Bronson". Dr. David Bronson was a past President but is not the CEO - Dr. Darilyn Moyer is the EVP/CEO as of 2016.


  3. Helpful (3)

    "Not Great, but Not Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American College of Physicians full-time

    Pros

    Amazing and affordable health benefits, as well as programs for employees - fitness classes, nutritionist, cafe, and gym on site. Beautiful, well-kept building.
    Company paid pension.
    The organization respects and honors the opinions and wishes of its members, and advocates on behalf of internists.
    CEO seems competent--not the one listed above, incorrect.

    Cons

    Outdated technology, especially when it comes to the email program that is used.
    Lack of communication, throughout - within and between departments.
    The majority of the staff has been there 10+ and become lax. They seem to all get away with doing the bare minimum and are miserable, yet won't leave because the benefits are so good.
    No camaraderie or feelings of teamwork. It's everyone for themselves, which unfortunately affects training and does not honor processes put in place.
    Inflexible when it comes to taking time off and telecommuting. Hard for a working parent or someone with a chronic illness to take any time to attend to anything during work hours. Telecommuting allowances in place, but not fair because only certain departments allow it.
    Too much business travel, which includes long work hours.

    Advice to Management

    Work on communication skills, as well as building teamwork and camaraderie. Work on motivation.


  4. "excellent; it is a professional organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Philadelphia, PA
    Former Employee - Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay is ok; company values are great, people are generous and nice.

    Cons

    Pay is ok. People work really hard there.


  5. Helpful (4)

    "Gross Incompetence, silos, fiefdoms, career do-nothings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American College of Physicians full-time (More than 5 years)

    Pros

    Both offices are conveniently located in downtown Philadelphia and Washington DC respectively. 35 hour work week is a plus.

    Other benefits are cafe in main Philadelphia office, and decent health benefits.

    If you're in between jobs, or looking for a place to coast with little to no responsibility or consequence, this is the job for you.

    Cons

    Compensation is poor, management structure is poor.

    Most managers have little to no relevant skills in relation to the team they lead. Most employees are there for life; you'll meet a large contingent of employees who have been there for 20, 30+ years with no other relevant work / life experience.

    Leadership / direction is poor. Very little goal setting, if any. Training is non-existent. Poor HR staff - most issues are swept "under the rug" so to speak.

    Most projects or tasks don't go anywhere. Not sure what company actually values.

    Technology is in the stone age. Frequent issues with lack of network space, email storage space, and old dead/dying computers. Technology team members consist of cast-offs from other teams rather than experts in IT.

    Management and HR are terrified of terminating poor performers.

    Frequent experience with individuals who run side businesses out of ACP, who frankly don't care about their role or position.

    Advice to Management

    What is it you say you do here? What is the charter, what is the end goal?


  6. Helpful (2)

    "Smart people, good intentions, not great on strategy and execution."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at American College of Physicians full-time (More than 8 years)

    Pros

    They offer very good benefits. Dedicated to fulfilling their mission. People want to do the right thing. High ethical standards. Opportunity to work with intelligent people.

    Cons

    Too much process and bureaucracy. Slow to make decisions. Fear of change. Hierarchy is valued over innovation. Most departments work as silos, difficult to work outside of your own department. Not a lot of room for advancement.


  7. Helpful (2)

    "An organization with a proud history and admirable mission that is struggling to adapt to changing times."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    No opinion of CEO

    I worked at American College of Physicians full-time (More than a year)

    Pros

    Although this organization is a not-for-profit, it offers decent salaries and some excellent benefits: on-site gym and cafeteria, automatic 401K contributions, very nice office space, and a parking garage (if you ever make it off the waiting list).

    Cons

    Managers tend to run their departments like fiefdoms, and there is less cooperation among departments than one would hope. The organization spends a lot of time and money chasing trends rather than providing innovative products and services to its physician members.

    Advice to Management

    Be faster to adopt new technology in order to keep up with your members. Be willing to cut projects that are loss leaders, even if they have been in place for many years.


  8. "Good salary, great benefits, caring company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Neutral Outlook

    I have been working at American College of Physicians full-time (More than 10 years)

    Pros

    They care about their employees, the benefits are great, salaries are good. Facility is very nice, cafeteria, gym, etc. Most colleagues are competent, professional, pleasant, easy to work with.

    Cons

    Slow to make decisions, don't end projects and cut losses.


  9. Helpful (1)

    "Friendly and flexible with an awesome mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Coordinator in Philadelphia, PA
    Former Employee - Research Coordinator in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American College of Physicians full-time (More than 3 years)

    Pros

    Depending on department ...flexible schedule, decent pay and positive work environment. Very supportive with regard to learning opportunities.

    Cons

    Inter-departmental cattiness. Values degree attained over skill and experience.

    Advice to Management

    Hire more people who know what they're doing in addition to having the relevant degree.


  10. Helpful (3)

    "Great place to coast while job hunting."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate/Liaison in Philadelphia, PA
    Current Employee - Associate/Liaison in Philadelphia, PA
    No opinion of CEO

    Pros

    Great benefits, and short hours. Lots of vacation time, sick time, and holidays. Flex time available in some departments. Cafeteria, parking garage and gym on-site. Nice place to coast for a few years, especially if you have kids.

    Cons

    Middle management is incompetent and makes questionable decisions. Decision making process takes forever due to no one wanting to take responsibility for outcomes. Pay is pathetic in comparison to both the non-profit world and private industry. Archaic technology requires numerous work arounds and patches to get the simplest projects completed. Opportunities for advancement are few and far between.

    Advice to Management

    Stop giving promotions to unqualified employees based on years of service. Purchase and implement a modern database system.


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