American Credit Acceptance Reviews | Glassdoor

American Credit Acceptance Reviews

Updated November 1, 2017
81 reviews

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3.0
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Curt Sidden
44 Ratings

81 Employee Reviews

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Pros
Cons
  • Personal growth, high turnover/job instability, and the culture (in 5 reviews)

  • Upper management would change the goal posts toward the end of the year to keep from paying bonuses (in 5 reviews)

More Pros and Cons

  1. "Loss Mitigation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Spartanburg, SC
    Current Employee - Anonymous Employee in Spartanburg, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Credit Acceptance full-time (More than 3 years)

    Pros

    Great place to gain experience and work.

    Cons

    Could pay more but it's not that bad


  2. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Spartanburg, SC
    Current Employee - Underwriter in Spartanburg, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Credit Acceptance full-time (More than 5 years)

    Pros

    It's a company you can grow with.Great management team.

    Cons

    The pay should be competitive with other companies.

    Advice to Management

    I would suggest a Commission plan

  3. "Servicing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Servicing Specialist in Spartanburg, SC
    Current Employee - Servicing Specialist in Spartanburg, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Credit Acceptance full-time (More than a year)

    Pros

    family like environment, upper management cares about associate growth, constantly hosting associate luncheons and events to boost morale, 1 month+ training class

    Cons

    benefits are not the best, too expensive


  4. "Not for the long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at American Credit Acceptance full-time

    Pros

    Good people and work environment, growing company

    Cons

    They thrive by keeping people only a short term and make changes on a whim. ACA has a turnover rate over 35%. They are not truthful with its employees.


  5. "No appreciation"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Credit Acceptance full-time

    Pros

    Hours are first shift hours

    Cons

    You are not appreciated for the extra you do.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Credit Acceptance full-time

    Pros

    Fast paced environment with lots of learning

    Cons

    Pay and benefits could be better


  7. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Credit Acceptance full-time (More than a year)

    Pros

    it a great company. a lot of off site events and team building. good hours , most weekends off

    Cons

    pay could be better. too much change. other departments dont do their job and everything seems fall back on the sales department. so even though we are the "sales deapartment", we end up wearing a lot of other hats that include, title clerk, underwriter, funder etc

  8. Helpful (3)

    "Great company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Credit Acceptance full-time (More than 3 years)

    Pros

    A lot of focus has moved from only making $$$$ (which is normal with any new company) to associate development, standardizing processes, being more strategic, etc. This company will be profitable and around for a long time.

    Cons

    Company is only 10 years old and some associates forget this. Normal growing pains, but is now operating more like a company that is 30 years old. High turnover is normal in collections, but turnover has gone down significantly in all departments as ACA continues to invest in their associates.

    Advice to Management

    Continue to invest in associates.
    Standardize job bands


  9. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Credit Acceptance full-time (More than a year)

    Pros

    not much to go on

    Cons

    to much work for low pay, been in this business for 10yrs and they won't let you make more then $55,000 a year as a rep

    Advice to Management

    pick a commission plan that pays well and stick to it stop changing eerything bc you're cheap


  10. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES
    Former Employee - OUTSIDE SALES

    I worked at American Credit Acceptance full-time (More than a year)

    Pros

    Work from home/territory
    Flexible schedule
    Coworkers are nice, even though you don't see them often

    Cons

    Too many other people affect your goals besides yourself.


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