American Cybersystems Reviews | Glassdoor

American Cybersystems Reviews

Updated September 13, 2018
128 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Raj Sardana
85 Ratings

128 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "At times challenges in back office with integration of multiple companies" (in 2 reviews)

  • "All mangers do as told for fear of being berated and yelled at from executive management" (in 2 reviews)

More Pros and Cons

  1. "Very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Senior Advisor in Round Rock, TX
    Current Employee - Software Development Senior Advisor in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Cybersystems full-time (More than a year)

    Pros

    I see management are very helpful.

    Management is very good at keeping the promise and no hidden agenda and are very transparent in process and do follow the process in very honest way.

    Cons

    I think should give some perks like taking out for lunch and keep us more motivated 😀

    American Cybersystems Response

    Sep 12, 2018 – Vice President, Global Marketing and Communications

    Honesty is the best policy and we are glad that you see that in your management team. Integrity is one of our core values and we strive to live them every day. Managers do try to keep their teams... More


  2. Helpful (1)

    "Low salary and poor benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at American Cybersystems full-time (More than a year)

    Pros

    Co-workers are excellent. They are friendly and nice.

    Cons

    Low Balling salary during hiring process
    Raises are less than inflation
    Poor benefits - no matching retirement, very expensive health care plans
    Outsourcing wherever possible

    Advice to Management

    Don't just say that you value the employees. Show it in terms of salary and benefits. Otherwise, how can I believe?

    American Cybersystems Response

    Sep 4, 2018 – Vice President, Global Marketing and Communications

    Thanks for your comments, we are sorry that your experience is not been what you had hoped. We work hard to make all employees feel part of the team. If that is not the case with your experience... More

  3. Helpful (1)

    "Senior Business Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDM in Livingston, NJ
    Current Employee - BDM in Livingston, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Cybersystems full-time (Less than a year)

    Pros

    After 16 years at a competitor, I accepted an offer to join ACS as a BDM to represent us as one of six prime vendors at a major bank. On a daily basis I am constantly impressed with the managements positive energy, communication and daily support for this elite account. I appreciate the collaboration with team members to tackle challenges, adjust strategies, and the fact that management is very open minded to adjust local market strategies that allow our team to deliver. I'm proud to be part of a premier global organization but stress that i never feel isolated. As they say strength in numbers! Not only do i have my local management and recruiting support but i also fortunate to have our offshore global Recruiting team helping me deliver and win locally. Highly recommend ACS great company to work for,

    Cons

    Nothing negative to report on ACS

    Advice to Management

    Keep doing what you are doing:) its working

    American Cybersystems Response

    Aug 14, 2018 – Vice President, Global Marketing and Communications

    Thanks for the review. Glad to hear that things are going well. Having enthusiastic employees at all levels IS what makes things exciting here. Open collaboration is the key. Our people make us... More


  4. Helpful (1)

    "Best Company To Work For, For the Right Kind of Individual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Biz Dev/Client Partner/Account Management in Atlanta, GA
    Current Employee - Biz Dev/Client Partner/Account Management in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Cybersystems full-time (More than a year)

    Pros

    I have worked in several different kinds of sales environments through my career: Start Ups, Fortune 500s, Mid-Size companies, and understand pros and cons of each. I can honestly say, ACS has the pros of each. It has the nimbleness of a start-up (fast paced, welcomes change, does not have 100 levels of approvals to get a non-standard request approved), well established financially like an upper tier mid-size company (able to invest in events and activities to support the growth of the business), and provides services to many significant Fortune organizations (gives you quality career development and the opportunity to be able to say you did something significant for a company that matters). There has been some restructure over the recent years and new management has been brought in. They are doing a great job improving the organization of the company. Leadership also has a good grasp on where the company fits within the market. They understand the ideal customer profile and don't beat you over the head/expect that every company that takes a meeting with you to result in closed business, yet when you find a good fit, they help you put your best foot forward to win the business. You have freedom and leadership understands work-life balance. You are not micro managed and you are expected to treat your business like it is your own franchise. Great team selling environment as leadership and delivery frequently get involved in sales-cycles. If you are the type of sales/marketing/business person that needs a lot of structure, guidance, and individual training, this place is not for you. If you are a critical thinker that takes initiative, likes to chase career changing opportunities, and is capable of understanding and communicating differentiators, this place is for you. Sales positions at this company are more geared toward someone's 2nd or 3rd job after you have been through sales 101 or rigorous sales training programs. This is not ideal for a first time sales/biz dev role as management is more focused customer satisfaction and team selling than getting involved in hands-on individual training. Vast majority customers appear to be happy and turn to ACS for innovative/thoughtful/customized solutions.

    Cons

    I wouldn't call them cons, rather areas that are currently being worked on/improved. The website could be a better sales tool. The amount of innovation, differentiation, and significant customers that this company has, is not accurately portrayed on the website.- Don't base your decision to work for or do business with this company solely from the website. Management is actively working to bring brands together, simplify/streamline messaging, and showcase capabilities.

    Advice to Management

    Continue doing what you are doing. Continue to treat employees the way they are treated, it is appreciated and makes them want to work harder for you. Once companies decide to engage/communicate with the company, they realize it is a hidden gem. This isn't a bad thing, but lets showcase this more and bring the good hidden things to the forefront.


  5. Helpful (1)

    "Great people/earning potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Wilmington, DE
    Current Employee - Senior Recruiter in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Cybersystems full-time (Less than a year)

    Pros

    I have worked here for less than a year, but I'm very happy with how ACS treats me as an employee. I feel valued in my role, and even received a thank you call from the company president. They have provided me autonomy, by showing a strong trust in my expertise and giving me the latitude to get the job done. This is truly a model of success for me personally, kudos to management for recognizing this! I enjoy not being micro-managed, but at the same time, I always felt 100% supported by management anytime I needed it. Great people, the earning potential is there, and the company values are clear and align with my own. As a sr. recruiter, I highly recommend working here if given the opportunity.

    Cons

    Like any company nothing is perfect, there were some hiccups getting setup and started, but nothing really negative or unusual to report on. The pros definitely outweigh the cons IMO.

    Advice to Management

    Continue to:
    Positively reinforce the employees and celebrate achievements as a team.
    Provide the deep dive in data analytics so we can all strive to improve
    Ask employees for feedback on what's working and what's not, before making major changes.

    American Cybersystems Response

    Aug 9, 2018 – Vice President, Global Marketing and Communications

    We appreciate your feedback and are glad you are getting the support you need to be successful. At ACS Group we are a true "open door" policy organization, so if you have an idea or feedback that... More


  6. Helpful (1)

    "Great Environment & Amazing Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Recruiter in Houston, TX
    Current Employee - Senior Technical Recruiter in Houston, TX
    Recommends
    Positive Outlook

    I have been working at American Cybersystems full-time (Less than a year)

    Pros

    Management is very supportive, and they give you plenty of time to get acclimated before focusing on numbers/production. The lines of communication are always open, and issues get resolved quickly. The tenure of management is long, and they all have many years of industry experience that is great to learn from.

    I work for an enterprise account, and there are plenty of opportunities to fill reqs. The commission structure is one of the best I've seen, and is very motivating.

    Cons

    The commission is paid out monthly

    American Cybersystems Response

    Aug 9, 2018 – Vice President, Global Marketing and Communications

    Thank you for your review. We at ACS take "PRIDE" in our employees and their growth. In many cases, commission is paid when we receive payment, which may explain your concern. We'll refer your... More


  7. Helpful (1)

    "Positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Cybersystems full-time

    Pros

    I am very happy with where I am at right now. My team and manager are amazing. It truly is a team environment. Everyone thus far has been supportive, helpful and nobody is "labeled"

    Cons

    The benefits are very pricey. Honestly, that is the only complaint that I have

    Advice to Management

    I think if there were more benefit options available it might help take some of the burden off the employee. There are only 2 choices and both are pretty expensive

    American Cybersystems Response

    Aug 9, 2018 – Vice President, Global Marketing and Communications

    Appreciate the review. Health care costs are in constant flux, and our benefits team is constantly looking at ways to offer value added benefits to our employees.

  8. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Pittsburgh, PA
    Current Employee - Recruiting Coordinator in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Cybersystems full-time (More than a year)

    Pros

    Great Coworkers, promotion from within, great leadership

    Cons

    Some of the approval processes don't make sense for simple requests

    Advice to Management

    Continue to recognize talent and do your best to coach those individuals and promote from within.

    American Cybersystems Response

    Aug 9, 2018 – Vice President, Global Marketing and Communications

    Thank you for your feedback. At ACS Group we have a true "open door" policy. If there are processes that you think can be improved, or suggestions to help us improve - you are encouraged to bring up... More


  9. "My 2nd Home!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter
    Current Employee - Senior Recruiter
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Cybersystems full-time (More than 10 years)

    Pros

    Recognition for achievements, ability to control my own growth, consistent communication

    Cons

    Company doesn't offer 401K match

    American Cybersystems Response

    Aug 2, 2018 – Vice President, Global Marketing and Communications

    We hope that if we are your 2nd home, you are pretty happy with your surroundings. We appreciate the positive comments and learn from the negatives. The 401k match is something that comes up... More


  10. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Syracuse, NY
    Current Employee - Recruiter in Syracuse, NY
    Recommends
    Approves of CEO

    I have been working at American Cybersystems full-time (More than 10 years)

    Pros

    ACS Group has been a wonderful employer! I get to do what I love with unlimited earning potential. I have a great pto plan and wonderful boss.

    Cons

    Health benefits are a bit pricey

    American Cybersystems Response

    Aug 2, 2018 – Vice President, Global Marketing and Communications

    Glad to hear about the earning potential. Regarding the benefits, our team is constantly looking at ways to offer value added benefits to our employees. Healthcare costs have gone up universally... More


Showing 128 of 146 reviews
Reset Filters