American Eagle Financial Credit Union Reviews | Glassdoor

American Eagle Financial Credit Union Reviews

Updated Nov 5, 2019

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3.5
56%
Recommend to a Friend
100%
Approve of CEO
American Eagle Financial Credit Union CEO Dean Marchessault
Dean Marchessault
2 Ratings
  1. Helpful (1)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Teller in Bloomfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Financial Credit Union for less than a year

    Pros

    Great environment! Staff is like family, even the CEO is very approachable!

    Cons

    Some members are rude but, that's what happens with customers.

    American Eagle Financial Credit Union2019-02-02
  2. "Smoke & Mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Eagle Financial Credit Union full-time for more than 8 years

    Pros

    Very nice building and amenities.

    Cons

    Same old people in upper management for decades asking for change yet don’t want to change a thing. It’s stagnant. You can see right through the Executive Office’s smile and nod.

    Advice to Management

    Practice what you preach. Who”s running the place there? Many of us feel our CEO is protected by border patrol who needs to go. It’s time for a real change. Put your money where your mouth is.

    American Eagle Financial Credit Union2019-11-05
  3. "Stuck in 1980, not open to fresh opinions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Financial Credit Union full-time

    Pros

    Applies to back office (not branches): Low stress, employees aren't expected to work extra hours to allow for a healthy work/life balance

    Cons

    Not open to change or keeping up with other industry norms in work environment. They are very against ever working from home, there is zero flexibility (except for a select few favorites). Especially being in the financial industry, this is standard at companies now during snow storms in a back office position. PTO is only 3 weeks. They say they want new ideas but nothing changes and the same people that have been there their entire careers are the only ones whose opinions are listened to.

    Show More

    Advice to Management

    The credit union may be growing due to loans, but you'll never find new talent without changing how you treat employees.

    American Eagle Financial Credit Union2018-10-03
  4. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Eagle Financial Credit Union for more than a year

    Pros

    Best benefits is 401 k

    Cons

    The pay is not great

    American Eagle Financial Credit Union2018-09-25
  5. "Great"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Saint Louis, MO
    Recommends
    Neutral Outlook

    I worked at American Eagle Financial Credit Union part-time for more than 3 years

    Pros

    Good pay, good coworkers, great management

    Cons

    Customers, weekend hours, slow days

    American Eagle Financial Credit Union2017-05-09
  6. "Member Account Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at American Eagle Financial Credit Union

    Pros

    Offer really good benefit package and will match 401k. Pay is really good as well.

    Cons

    Trying hard to become a larger credit union making them more of a bank. Added this new sales program with a high sales goal that isn't really obtainable

    American Eagle Financial Credit Union2017-01-20
  7. "Not a place you want to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook

    I worked at American Eagle Financial Credit Union

    Pros

    The salary and benefits are favorable

    Cons

    Management is a nightmare!!!! Employees are no longer important to upper management. Employee morale has sunk to an all time low and it does not seem to make a difference to them.

    American Eagle Financial Credit Union2016-12-07
  8. "full time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clinton, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at American Eagle Financial Credit Union full-time for more than 10 years

    Pros

    good benefits, funds for uniforms - consistently bringing in new blood

    Cons

    went from a small friendly knew everyone culture to a rigid corporate culture - terminating old employees who know the business just because

    Advice to Management

    re-create the family culture and be open/honest with employees - hire/promote from within

    American Eagle Financial Credit Union2015-11-22
  9. "Training & Development Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Training & Development Specialist in Colchester, CT
    Recommends
    Positive Outlook

    I worked at American Eagle Financial Credit Union for more than 10 years

    Pros

    The Credit Union really cares about their employees and most important the voices of members.

    Cons

    After finishing a project really take focus to what the employees have to say about how the project rolled up during the "Lessons Learned".

    Advice to Management

    Consistency in accountability.

    American Eagle Financial Credit Union2015-10-09
  10. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at American Eagle Financial Credit Union full-time for more than a year

    Pros

    Compensation is Fair. Benefits are great, especially PTO. Top Down Communication is very good.

    Cons

    Old school management style. Lacking in Technology advancement. New Ideas are hard to get across.

    Advice to Management

    Get up to speed with technology and stay ahead of the curve.

    American Eagle Financial Credit Union2015-09-23
Found 16 reviews