American Eagle Outfitters Reviews in Pittsburgh, PA | Glassdoor

American Eagle Outfitters Pittsburgh Reviews

Updated January 8, 2018
124 reviews

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Pittsburgh, PA Area

3.3
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Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
41 Ratings

124 Employee Reviews

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Pros
Cons
  • Work life balance and change in benefits (in 72 reviews)

  • The employees who get customers to sign up for credit cards usually get more hours (in 198 reviews)

More Pros and Cons

  1. "Associate Merchant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Merchant in Pittsburgh, PA
    Current Employee - Associate Merchant in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters (Less than a year)

    Pros

    Great team environment & a lot of growth opportunity

    Cons

    Travel often & can be very stressful


  2. "Experience entirely depends on your department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters full-time (Less than a year)

    Pros

    Nice building, trail side location, free parking, onsite cafeteria has lots of healthy options, early out Fridays during the summer, bring your dog to work, 40% clothing discount, healthcare is average, vacation starts off at 18 days

    Cons

    Work/life balance, management is more based on how long they've been around not so much how qualified they are. Some departments have a great deal of flexibility while others have none. A lot of the "shiny" exterior hides the cultural issues within.

    Advice to Management

    Can't have a baby boomer business attitude when the product is for young adults.

  3. Helpful (3)

    "Dead Bird"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reporter in Pittsburgh, PA
    Former Employee - Reporter in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Eagle Outfitters (More than a year)

    Pros

    I can't think of any pros, I should've did my research before accepting a job with them.

    Cons

    I worked at Corporate, you either had the managers brown-nosing with whomever was their superior or micromanaging you.

    My co-workers would work slow and watch netflix and then try to throw anyone not in the click under the bus.

    When they wanted to bring pets to work they tried to get us all to sign papers waving AEO of any liabilities.

    We got paid a salary and frequently had to work 12 hour shifts with no notice.

    AEO has a rolling layoff policy, you have about two years before you're replaceable.

    Pretty much all of the company is white with a few token blacks, and all of the security was black with one white supervisor.

    They force you to go to meaningless meetings that have no relevance to you. The head of the department just talks for an hour and anyone that asks questions normally gets replaced a few weeks later.

    They are misogynistic and homophobic. Only apply if you are a married alcoholic middle age white male with tattoos and kids, looking to cheat on your wife with the various pretty girls that are really just at AEO as decorations.

    You will be fired at any notice if they don't like you. Be warned.

    Advice to Management

    Quit, you suck at your job and are sociopaths wearing kids clothes.


  4. "Fun but Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Pittsburgh, PA
    Former Employee - Assistant Store Manager in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters full-time (More than a year)

    Pros

    great to watch employees learn and grow

    Cons

    not enough compensation for all of the hard work put in

    Advice to Management

    pay more. the discount doesn't make-up for the incredibly low wages


  5. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at American Eagle Outfitters full-time (More than a year)

    Pros

    Treated employees great made it so employees wanted to come to work

    Cons

    Some things got pushed to the side when they needed to be adressed

    Advice to Management

    Focus on the employees more then the customers


  6. Helpful (1)

    "Current employee opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pittsburgh, PA
    Current Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    The discount is great. You get clothes so cheap and you only have to work once a month to keep it

    Cons

    You are expendable to the company. They know they can replace you easily so you are treated like you do not matter to them

    Advice to Management

    Care more. When you keep everyone late for a floorset tell them how much you appreciate it


  7. "The left hand doesn't know nor care what the right hand is doing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contractor in Pittsburgh, PA
    Current Contractor - Contractor in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters as a contractor (Less than a year)

    Pros

    There is always free food made available to employees, the company encourages bonding with your fellow employees, option to leave early on Fridays

    Cons

    Inter-office communication is very, very shabby even with Jabber app and company email, company will cut costs even despite itself, important projects languish due to poor communication. AE does not do right by contractors.

    Advice to Management

    You'll prosper even more if your employees feel that they have a stable future with you. Communication is key.

  8. Helpful (1)

    "Visual Lab Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Lab Associate in Pittsburgh, PA
    Current Employee - Visual Lab Associate in Pittsburgh, PA
    Doesn't Recommend
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Easy job, cool environment, nice people

    Cons

    Can be really boring, low pay, glorified sales associate


  9. "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration in Pittsburgh, PA
    Former Employee - Administration in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters (More than 10 years)

    Pros

    Young and cool atmosphere; great training programs; generous benefits and compensation; good product; generous discount in stores

    Cons

    Higher Management sometimes out of touch; going through growing pains; unsure of company direction; not always good work balance

    Advice to Management

    Decide on company direction; incorporate better work balance


  10. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    Flexible hours for students, after school or classes
    Great for first job

    Cons

    minimum wage
    unreasonable accommodations to request off

    Advice to Management

    Have diversity training for management, a manager asked me insensitive and unprofessional questions regarding my race and culture.


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