American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated February 13, 2019
3,470 reviews

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3.6
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American Eagle Outfitters CEO Jay Schottenstein
Jay Schottenstein
758 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance does not exsist the better you are at your job" (in 78 reviews)

  • "Obviously hours are based on performance so the more credit cards you sell the more hours you get" (in 221 reviews)

More Pros and Cons

  1. "Great first job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters part-time

    Pros

    Take advantage of the good discounts

    Cons

    The job sometimes can be repetitive and not exciting


  2. "Generous rewards"

    StarStarStarStarStar
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at American Eagle Outfitters part-time

    Pros

    Great discount and rewards for employees.

    Cons

    No benefits or chances for raises.

  3. "Choose American Eagle"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate/Stock
    Current Employee - Sales Associate/Stock

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Overall amazing company to work for, great mission statement as well as great opportunities to move up in the company.

    Cons

    Overnight shift - floorset. Definitely have to have done prior overnight to like it.

    Advice to Management

    Nothing, great job.


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Lab Associate in Pittsburgh, PA
    Current Employee - Visual Lab Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time

    Pros

    great product, great people, fun environment, wear comfortable clothes

    Cons

    on your feet all day long


  5. "AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at American Eagle Outfitters part-time

    Pros

    Discount
    fun environment t

    Cons

    Management and scheduling "call in" issues


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at American Eagle Outfitters part-time

    Pros

    Good company, were very flexible with me taking vacation

    Cons

    Didn't love having to push/sell credit cards


  7. "Overall good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing Supervisor in San Diego, CA
    Former Employee - Staffing Supervisor in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Great discounts and great enviroment.

    Cons

    Communication was not good from corporate to managment.

  8. "Great side job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate/Cashier in Arlington, VA
    Former Employee - Retail Sales Associate/Cashier in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    Casual and friendly work environment

    Discounts: 60% off monthly + 40% off regularly + additional 25% off clearance

    Cons

    Holidays are hectic

    Dealing with rude customers


  9. "Ae sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Amazing employee discount ..higher than other retail store discounts..
    Free outfit for new floor set

    Cons

    Hoilday season can get busy


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Associate
    Former Employee - Merchandise Associate
    Recommends

    I worked at American Eagle Outfitters (More than 3 years)

    Pros

    The company itself treats its employees well and gives away free things and incentives to do good work
    You can find a lot of friends in the business and you get to know your product and customers really well

    Cons

    Work life balance does not exsist the better you are at your job. I held a number of positions in the company and retail in general and suck away your free time and life.

    Advice to Management

    Communication with my SM is why I left, so I would suggest better training for the management teams