American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated September 23, 2017
2,684 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
543 Ratings

2,684 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • I have nothing negative to say other than the company trying to push credit cards onto customers (in 192 reviews)

  • work life balance is harsh, low pay (in 61 reviews)

More Pros and Cons

  1. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters full-time (More than 3 years)

    Pros

    Very well managed at a corporate level

    Cons

    Controlling and inadaptable, when it came to the Distract management.


  2. "Great Company but Certain Stores Not So Much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Murfreesboro, TN
    Former Employee - Sales Lead in Murfreesboro, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (More than 5 years)

    Pros

    Fun during holiday, great co workers, good employee discount, open environment towards diversity, flexibility.

    Cons

    Constantly comparing employees, lack of common management goals, not a lot of room to grow, picking favorites, and managers are condescending towards both employees and shoppers.

  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Lead in Columbus, OH
    Former Employee - Merchandise Lead in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    The company is great and offers you everything you need when you need it. Was given everything I asked for and then some.

    Cons

    I have nothing negative to say other than the company trying to push credit cards onto customers

    Advice to Management

    Keep up the great work!


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time

    Pros

    Definitely loved working with the other employees. You really have to put yourself out there in order to move up.

    Cons

    None. As long as you show you can work hard to management, you should be all good.


  5. "Sales Associate/ Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lavale, MD
    Current Employee - Sales Associate in Lavale, MD
    Recommends
    Positive Outlook

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    great discount on clothes, fun to work with people your age, and also a great enviroment

    Cons

    Always no matter what have to work Black Friday


  6. "Love it here!"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Co workers, discount, and good environment

    Cons

    if you don't get rewards cards you don't get a lot of hours


  7. "Overall Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Orlando, FL
    Current Employee - Sales Associate/Cashier in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Employee Discounts and Employee Holds

    Cons

    Trying to maintain AE standardized look while appealing to customers (Not so bad if you're great with multitasking).

  8. "Nice Working Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at American Eagle Outfitters part-time

    Pros

    Everyone are super friendly and helpful

    Cons

    Wages are pretty low and it takes a lot of time to get better positions.


  9. "Great Place to Work"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    The discount is industry leading
    Good Retail Training

    Cons

    Emphasis on loyalty, while understandable, can be overbearing at times.

    Advice to Management

    Reward employees for loyalty program and credit sign ups. We often go the extra mile to get customers signed up, so it would be nice to get something for that.


  10. "Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time

    Pros

    Awesome company! Great discounts on almost everything

    Cons

    Short shifts but many opportunities to take on extra shifts and extra hours


Showing 2,684 of 2,715 reviews
Reset Filters