American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated February 16, 2017
2,360 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
456 Ratings

2,360 Employee Reviews

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Pros
  • Great discount on the clothes too so it's easy to spend your whole paycheck on the clothes alone (in 383 reviews)

  • Employee discount is defiantly a bonus to this job (in 227 reviews)

Cons
  • Not alot of hours if you dont constantly get credit cards (in 176 reviews)

  • Work/life balance is an opportunity (in 55 reviews)

More Pros and Cons

  1. "Good job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time

    Pros

    Close to campus and work with great people.

    Cons

    Upper level management could work better to run store better.

    Advice to Management

    Hire more leads.


  2. "Good starting job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Auburn, WA
    Current Employee - Assistant Manager in Auburn, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters full-time (More than 5 years)

    Pros

    -Good discounts
    -Friendly atmosphere
    -Promote from within the company often
    -A lot of diverse training for management

    Cons

    -Inconsistent hours
    -Low pay even for managers
    -Often give you large projects to do with little prep time


  3. "AE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Working at American Eagle is great. The company is wonderful and there are always different perls that you can earn.

    Cons

    With any job sometimes customers can be a bit aggressive however the job is still great!


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  5. "Nice blend of intelligence and fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters full-time

    Pros

    -Great personalities
    -Flexible schedules
    -Great Benefits
    -Full of intelligent people
    -Great location (SS location)

    Cons

    -Silo type work
    -Content of work


  6. "MIT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters full-time

    Pros

    Great discount and Benefits with Regular Contests

    Cons

    Strict credit card goals.


  7. "Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Kansas City, MO
    Former Employee - Store Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters full-time (More than a year)

    Pros

    Best culture of any company I've ever worked. They really actually care about their people. They know when to let store managers run their stores and when to support.

    Cons

    Retail Hours and pay is slightly lower than competitors.


  8. "part time seasonal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Great discount, great products, fun atmosphere.

    Cons

    snobby shoppers, working with teens can be a challenge.

    Advice to Management

    increase pay to keep recruits


  9. "american eafle"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters part-time

    Pros

    flexible shift
    great group of coworkers
    discounts on items

    Cons

    dont get enough hours
    paid every two weeks


  10. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Cashier in Tinton Falls, NJ
    Current Employee - Lead Cashier in Tinton Falls, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Great discounts, good company values, and good leadership opportunities.

    Cons

    Like with all retail positions, there are annoying customers and sometimes corporate is very disconnected from the real world.

    Advice to Management

    As said, corporate tends to have a very high disconnect with how things work in the real world.


  11. "Great company, crappy management staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at American Eagle Outfitters full-time

    Pros

    Great discounts, free prizes, contests, bonuses

    Cons

    Company was great but the staffing of the management team was terrible

    Advice to Management

    Consider better vetting before hiring ill equipped management members



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