American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated June 16, 2018
3,133 reviews

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3.6
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Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
673 Ratings

3,133 Employee Reviews

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Pros
Cons
  • "Work life balance and change in benefits" (in 73 reviews)

  • "You are rewarded based on how many credit cards you can get customers to sign up for" (in 213 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Saint Louis, MO
    Current Employee - Store Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters full-time (More than 5 years)

    Pros

    Great atmosphere!! This company is all about their people. Great benefits, great pto plan. They are always keeping up with technology and the current trends

    Cons

    Night and weekends and holidays required. Mall traffic is decreasing due to online shopping. We take online returns which hurt our numbers.


  2. "Former Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Approves of CEO

    I worked at American Eagle Outfitters part-time (Less than a year)

    Pros

    Great job to start out at, i enjoyed my time working there. The staff was amazing, very kind and encouraging.

    Cons

    No cons, i enjoyed my time at this job.

  3. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pittsburgh, PA
    Current Employee - Sales Associate in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    discount is amazing and good atmosphere and good people to work with

    Cons

    i can't think of any cons but had to write

    Advice to Management

    i can't think of any advice but had to write


  4. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time

    Pros

    This is still the best job I ever had. Flexible. Very rewarding. Free Gear. 50% discounts

    Cons

    Nothing can be said. Excellent company that cares for their employees


  5. "AEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Cruces, NM
    Former Employee - Sales Associate in Las Cruces, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (More than 5 years)

    Pros

    The Company itself works really hard to incorporate their mission in all their stores. I was a sales associate for almost five years and grew to love not only my specific store and AEO team, but the company as a whole as well.

    Cons

    The potential for very limited hours depending on the size of the team.

    Advice to Management

    Create a work environment that offers not only the opportunity to grow but a welcoming environment as well.


  6. "Encouraging environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters part-time

    Pros

    A group of people like to help out each other to solve sales-related problems.

    Cons

    Less time for a break.


  7. "Fun first job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    Great managers, fun games for employees around the holidays

    Cons

    None that I can think of!

  8. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at American Eagle Outfitters full-time (Less than a year)

    Pros

    -Summer Fridays - Every other friday
    -Stock on the rise
    -Great teams and environment
    -innovation is easy and painless
    -smart people
    -Company message

    Cons

    -Brand needs stronger advertisement.


  9. "it was a fun job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    make new friends, really good discounts!!! flexible hrs

    Cons

    standing long periods at a time, and a lot of clothes to fold lol

    Advice to Management

    be nicer!!!


  10. "Fun Workplace, Stressful at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (Less than a year)

    Pros

    - I became good friends with the majority of my coworkers
    - Laid back environment
    - Tasks are straightforward
    - Pay was decent for retail
    - 30% discord (more at your home store)
    - Flexible hours

    Cons

    - Customers will make you work for no reason (expected)
    - Sometimes a manager may expect you to do everything (depends on the person)
    - Weekends could get really rough.
    - Vacations could be hard to obtain.

    Advice to Management

    Have an associate stick to their "room" rather than moving them around when it's needed. (causes unorganized tasks)


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