American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated October 19, 2018
3,305 reviews

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3.6
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American Eagle Outfitters CEO Jay Schottenstein
Jay Schottenstein
721 Ratings

3,305 Employee Reviews

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Pros
Cons
  • "as always retail can be a challenge with work life balance" (in 75 reviews)

  • "You are rewarded based on how many credit cards you can get customers to sign up for" (in 215 reviews)

More Pros and Cons

  1. Helpful (2)

    "Store Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters part-time

    Pros

    Great energy, good people. Managers control the energy and work ethic of each store. Each store is different. Great standards. Fun environment. Good annual conferences and freebies.

    Cons

    It's retail. Holidays, long hours, customers.


  2. "Great first job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters part-time

    Pros

    Take advantage of the good discounts

    Cons

    The job sometimes can be repetitive and not exciting

  3. "Overall nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Atlanta, GA
    Former Employee - Assistant Store Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters full-time (More than a year)

    Pros

    Great discount on the clothing.

    Cons

    Management is not the best

    Advice to Management

    Listen to your employees. Hold people accountable.


  4. "I love working here. Great atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Shenandoah, PA
    Current Employee - Operations Supervisor in Shenandoah, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters full-time (More than 3 years)

    Pros

    Great atmosphere, people first culture, fast paced.

    Cons

    Base salary is a little low


  5. "Merch Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters part-time

    Pros

    steady schedule and great work place to be in.

    Cons

    close to 40 but not full time


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a nice job

    Cons

    Nothing was bad about the job


  7. "Sales"

    StarStarStarStarStar
    Current Employee - Sales Associate in Barceloneta, PR
    Current Employee - Sales Associate in Barceloneta, PR

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Im good interacting with people and im a very social person

    Cons

    There are no cons i would love to work at american eagle

    Advice to Management

    Im educated, responsable and honest im very good with customer service

  8. "I enjoyed"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at American Eagle Outfitters part-time

    Pros

    Good hours and nice incentives

    Cons

    None really just gotta do your job


  9. "Working Experience with American Eagle Outfitters"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - Great company to work for.
    - Lots of opportunities for growth; they like to promote from within

    Cons

    - I love working for AEO


  10. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Cashier
    Former Employee - Lead Cashier
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters full-time (More than a year)

    Pros

    Management and discounts were good

    Cons

    Felt like the amount of work I did versus the pay, wasn’t equal


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