American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated May 25, 2017
1,128 reviews

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Current Employees

3.8
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American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
251 Ratings

1,128 Employee Reviews

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Pros
Cons
  • Not alot of hours if you dont constantly get credit cards (in 181 reviews)

  • work life balance is harsh, low pay (in 56 reviews)

More Pros and Cons

  1. "Great people, inconsistent hours."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Christiana, DE
    Current Employee - Sales Associate in Christiana, DE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Generally, everyone who works here is great. Store manager isn't the greatest, but I would imagine that this isn't universally the case.
    GREAT employee discount: 60% off your first 12 items/floor set up to $60 per item (so basically 60% off everything but jackets.) 40% off otherwise. 25% off clearance.

    Cons

    Hours are very inconsistent. I will have weeks that I have 5 shifts that are 8 hours long, and other weeks where I have one four hour shift. No obvious pattern to it either.

    Advice to Management

    When your employees ask for hours, and make good sales, give them hours, don't hire new people if people are already getting very few hours, feels like the company doesn't care about the SA's as a result.


  2. "Best company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandising Manager in New York, NY
    Current Employee - Visual Merchandising Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than 5 years)

    Pros

    Been with the company for over 4yrs, and showed my passion for what I like to do and where I excel the most at.

    Cons

    I personally do not have any cons, the company has made several changes to make work load better to deal with.


  3. "Lead Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Cashier in Greensboro, NC
    Current Employee - Lead Cashier in Greensboro, NC

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    The discount is very good and the duties are simple.

    Cons

    Not paid enough for the duties that I was assigned to do.

    Advice to Management

    Make it clear what you want from your employees.


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  5. "Good place"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Rockaway, NJ
    Current Employee - Part Time Sales Associate in Rockaway, NJ
    Positive Outlook

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Employee Discount, Easy tasks. nice people. good environment

    Cons

    lack of hours, always hiring new people even though the current employees don't get many hours

    Advice to Management

    Stop hiring all the time and then not evenly distributing hours among employees, especially the ones who have stuck around and not quit after a few months!


  6. "Fun But Almost No Hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Grand Prairie, TX
    Current Employee - Stock Associate in Grand Prairie, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    -Flexible
    -Easy money
    -Friendly co-workers
    -Amazing employee discount

    Cons

    -Hours are not concrete; they only schedule you when they need you and sometimes that means going weeks without working and almost no money in your paycheck


  7. "Its good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Meeting new people and styling them is always fun. The managers are very understanding in any situation if you go and talk to them.Most of the employees are cool and down to earth.

    Cons

    Once the seasonal period is over, you have to fight to get decent hours ,and at the same time thats happening AE is hiring more people. You really have to push loyalty (credit card and rewards card) and if you don't know how to do that, they'll put you where you don't talk to anybody. Returns are frowned upon and they hate when we have to take them.

    Advice to Management

    Work with the employees that you have before you continue to hire more.


  8. "Great discounts, awesome management team that works with your schedule & needs, and lots of incentives to do good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Lead in Tampa, FL
    Current Employee - Sales Lead in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    The discounts are awesome (40 to 80 % off) and everyone that works there is chill and fun to be around.

    Cons

    I don't really have anything bad to say, i've switched stores a few times back and forth and had good experiences at both ones i've worked at


  9. "Best Company I've Worked For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist/Cash Wrap Lead in Tampa, FL
    Current Employee - Stylist/Cash Wrap Lead in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Discounts are bomb. 40%-80% depending on your position in the store. Flexible schedule, at least at my store, my managers are understanding whenever there's a family issue or anything. Employees are pretty cool and there are lots of incentives for employees to exceed goals. Plus health benefits for full and part time employees.

    Cons

    The only con is with the health benefits, the health "insurance" is indemnity car.


  10. "Stock Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Lead in Charleston, SC
    Current Employee - Stock Lead in Charleston, SC
    Recommends
    Neutral Outlook

    I have been working at American Eagle Outfitters full-time (More than 5 years)

    Pros

    Decent pay if you're in management.

    Cons

    Starts out at minimum wage for associates and not a lot of hours for them when we aren't in peak season.


  11. "Great Place for Designers in Pittsburgh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Designer in Pittsburgh, PA
    Current Employee - Project Designer in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters full-time (More than 3 years)

    Pros

    Flexible work times, many fringe benefits, dress code and great people

    Cons

    It is difficult to move up in the company in the Store Design area of the company


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