American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated March 24, 2017
379 reviews

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5.0
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American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
122 Ratings

379 Employee Reviews

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Pros
Cons
  • Don't get a lot of hours so if u want a lot of hours you are going to have to sell a lot of credit cards (in 178 reviews)

  • work life balance is harsh, low pay (in 56 reviews)

More Pros and Cons

  1. "Modeling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fashion Model in Marietta, OH
    Former Employee - Fashion Model in Marietta, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (Less than a year)

    Pros

    I'm willing to work hard. I do believe my figure and my style will impress your company.

    Cons

    Modeling classes and work on my advance of presentation.

    Advice to Management

    I have a great attitude. I'm confident that my style of fashion and makeup will impress your company. Thank you for your time.


  2. "Love my job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Kansas City, MO
    Current Employee - Assistant Manager in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters full-time (More than 3 years)

    Pros

    Flexible schedule, fun atmosphere, always something to do, not a desk job, great team building!

    Cons

    Sometimes stressful, working most holidays

    Advice to Management

    Just remember what it's like for the little guys out of corporate and keep up the great work taking care of your employees!


  3. "Customer Relations Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters full-time (Less than a year)

    Pros

    Great benefits, great work environment, very understanding managers.

    Cons

    No time off during the holidays


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Place to earn experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Lead in Valley Stream, NY
    Current Employee - Merchandise Lead in Valley Stream, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Friendly people, great environment, easy customers, lateral movement, revolving door, rewards hard work and high availability, great place to make long term connections

    Cons

    Requires a lot of time, especially the closing shift... there are times you are scheduled until 12am and still need to stay later. It gets ridiculous sometimes especially when you work the next day too!

    Advice to Management

    More full time leads


  6. "Overall expierience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time

    Pros

    Great people to work with. Wanted to see you excel. Great energy, made you feel at home. Mangers were very informative and helpful. Great discount on clothing from shirts to pants.

    Cons

    Cons included a cluttered break room. Other than that there really wasn't anything bad at all. Would recommend for high school student looking to gain customer service experience.

    Advice to Management

    Keep pushing associates. Make sure store is clean always- could get dirty sometimes. Change in store playlist as well-music is a little outdated.


  7. "Great Part-Time work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cranberry Twp, PA
    Current Employee - Sales Associate in Cranberry Twp, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Great discount, flexible hours, great employees

    Cons

    can sometimes be slow and therefore boring; not a great chance for pay raises. It's also hard to get more hours because so many people get hired


  8. "Fun starter job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at American Eagle Outfitters part-time

    Pros

    Great discount, fun co-workers.
    Flexible with scheduling.
    No super strict dress code reqs.

    Cons

    Call-ins are a disaster.
    Can be let off a shift early if sales aren't going well that day.

    Advice to Management

    Get rid of your call in shifts - it's an unnecessary waste for a retail store. Either schedule someone and let them out early if not needed or don't schedule them at all.


  9. "Awesome place to work -- American Eagle truly cares about their associates on all levels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Pittsburgh, PA
    Former Employee - Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Eagle Outfitters full-time (More than 3 years)

    Pros

    schedule, salary, and teamwork atmosphere to the fullest

    Cons

    Peak schedule changes, obvious shift favoritism, and normal business popularity/politics contest

    Advice to Management

    High Five your doing outstanding


  10. "Stock Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Lead in Greendale, WI
    Current Employee - Stock Lead in Greendale, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Amazing discount, lower level manager status (Not a key holder), and it's a nice part-time position for a college student looking for experience as more than just an associate

    Cons

    you will be working almost every day that shipment is received. In my case Monday and Thursday. You work at a fast pace otherwise you will go over payroll


  11. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time

    Pros

    Fun atmosphere, great coworkers, employee discount.

    Cons

    overnight floor sets, work holidays.



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