American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated June 27, 2017
2,574 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
515 Ratings

2,574 Employee Reviews

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Pros
Cons
  • Don't get a lot of hours so if u want a lot of hours you are going to have to sell a lot of credit cards (in 184 reviews)

  • work life balance is harsh, low pay (in 56 reviews)

More Pros and Cons

  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at American Eagle Outfitters part-time

    Pros

    Great discount, family atmosphere with fun and high energy.

    Cons

    Working nights and weekends can take a toll on your personal life.


  2. "Decent place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at American Eagle Outfitters full-time

    Pros

    Hourly Store manager, you get paid what you work.

    Cons

    High turn over for the area, and the micro-managing is excessive.

  3. "American eagle review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Bayshore, CA
    Former Employee - Cashier in Bayshore, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (Less than a year)

    Pros

    Nice coworkers, good pay and lengthy breaks

    Cons

    Minimum shifts and strict dress code

    Advice to Management

    Be more generous towards new workers


  4. "Run far away!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters (More than 3 years)

    Pros

    Discount, salary, benefits, ease of moving up in company, very tech savy company

    Cons

    Hours, harrassment, work place violence, they don't truly care about their employees.

    Advice to Management

    Be more aware of your District managers practices, it truly reflects down onto the store manger. I had dealt with several different ones and they were all the same. They are truly all about covering up everything.


  5. "Great clothes but too focused on selling credit cards. Not very employee friendly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Willow Grove, PA
    Former Employee - Sales Associate/Cashier in Willow Grove, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (Less than a year)

    Pros

    Challenging environment best suited for growth and learning customer service skills. Also great for learning selling, cashier, and organization skills.

    Cons

    The inconsistent hours were difficult for anyone over the age of 18. The managers were too inconsistent. Poor selling tracking system, everytging was pen and paper and word of moutg. Focuses too much on credit cards instead of the brand.

    Advice to Management

    Needs to take more responsibly for employees and hours.


  6. "Sales Associate at AE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate
    Former Employee - Part Time Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    fast-paced environment
    employees are knowledgeable about what they're supposed to do

    Cons

    there are some down times
    salary was low
    management could be more friendly


  7. "Floorsales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at American Eagle Outfitters full-time

    Pros

    excellent room to grow in business.

    Cons

    I can not recall any cons to the position.

    Advice to Management

    n/a

  8. "Bad scheduling system"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Calgary, AB (Canada)
    Current Employee - Sales Associate in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Eagle Outfitters part-time

    Pros

    I am a university student and I started when I was in high school so lots of people my age. After I'd been working there for a while they were understanding of my schedule and would give me less shifts when I was busy.

    Cons

    Schedules are made thursday evening for the following week that starts on a sunday. You have to call to get your schedule or go into the store. Many times they forgot to book days off that you had requested and would blame you. Also was scheduled a few times and it wasn't on my schedule yet they called me asking why I wasn't there. High manager turn over with many different expectations from each manager. No training and can be very boring and mundane. They wouldn't fire people just talk poorly about them to everyone else, be really hard on them, and don't schedule them until they quit.

    Advice to Management

    Get a better scheduling system and treat your employees better.


  9. "Sales Associate/ Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters full-time

    Pros

    The discount is really nice.

    Cons

    It's not a good company to work for.

    Advice to Management

    Don't hire new associates at a higher wage than ones that have been there for 3 years.


  10. "Awful place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    -they gice employees good discounts on clothes

    Cons

    -can't afford it even with discount because the pay is so low
    -useless managers cut hours every single week
    -Store was a mess because they wouldn't have enough employees working to save hours
    -pay is a joke
    -don't give more hours to people that have been with them longer

    Advice to Management

    Don't cut so many hours all the time. Also maybe don't tell us that you're cutting our hours so you all qualify for a bonus.


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