American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated May 23, 2017
2,522 reviews

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Full-time Part-time

2,522 Employee Reviews

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Pros
Cons
  • Not alot of hours if you dont constantly get credit cards (in 181 reviews)

  • work life balance is harsh, low pay (in 56 reviews)

More Pros and Cons

  1. "great discount - good job for high school kids"

    Star Star Star Star Star
    Former Employee - Retail Sales Associate in Hyannis, MA
    Former Employee - Retail Sales Associate in Hyannis, MA

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    good discount, flexible hours, rehired me when I moved back

    Cons

    crappy backroom/ break room, bathroom was falling apart and disgusting


  2. "Lead Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Cashier in Greensboro, NC
    Current Employee - Lead Cashier in Greensboro, NC

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    The discount is very good and the duties are simple.

    Cons

    Not paid enough for the duties that I was assigned to do.

    Advice to Management

    Make it clear what you want from your employees.


  3. "American Eagle Outfitters Review 2017"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters full-time (More than 3 years)

    Pros

    good for networking, easy training guides

    Cons

    too much paperwork, too many operational tasks that take you off the salesfloor, not enough payroll.

    Advice to Management

    be prepared to learn on your own.


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  5. "Part Time Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Moorestown, NJ
    Former Employee - Sales Associate in Moorestown, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    40% discount
    Flexible Hours
    Fast paced and positive work environment

    Cons

    Obviously a lot of favoritism within management towards certain employees. Made working there incredibly difficult.

    Advice to Management

    Efficiently ran company, just a few problems with management due to their favoritism.


  6. "Its good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Meeting new people and styling them is always fun. The managers are very understanding in any situation if you go and talk to them.Most of the employees are cool and down to earth.

    Cons

    Once the seasonal period is over, you have to fight to get decent hours ,and at the same time thats happening AE is hiring more people. You really have to push loyalty (credit card and rewards card) and if you don't know how to do that, they'll put you where you don't talk to anybody. Returns are frowned upon and they hate when we have to take them.

    Advice to Management

    Work with the employees that you have before you continue to hire more.


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    Flexible hours for students, after school or classes
    Great for first job

    Cons

    minimum wage
    unreasonable accommodations to request off

    Advice to Management

    Have diversity training for management, a manager asked me insensitive and unprofessional questions regarding my race and culture.


  8. "Fun But Almost No Hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Grand Prairie, TX
    Current Employee - Stock Associate in Grand Prairie, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    -Flexible
    -Easy money
    -Friendly co-workers
    -Amazing employee discount

    Cons

    -Hours are not concrete; they only schedule you when they need you and sometimes that means going weeks without working and almost no money in your paycheck


  9. "Great discounts, awesome management team that works with your schedule & needs, and lots of incentives to do good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Lead in Tampa, FL
    Current Employee - Sales Lead in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    The discounts are awesome (40 to 80 % off) and everyone that works there is chill and fun to be around.

    Cons

    I don't really have anything bad to say, i've switched stores a few times back and forth and had good experiences at both ones i've worked at


  10. "Best Company I've Worked For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist/Cash Wrap Lead in Tampa, FL
    Current Employee - Stylist/Cash Wrap Lead in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Discounts are bomb. 40%-80% depending on your position in the store. Flexible schedule, at least at my store, my managers are understanding whenever there's a family issue or anything. Employees are pretty cool and there are lots of incentives for employees to exceed goals. Plus health benefits for full and part time employees.

    Cons

    The only con is with the health benefits, the health "insurance" is indemnity car.


  11. "Stock Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Lead in Charleston, SC
    Current Employee - Stock Lead in Charleston, SC
    Recommends
    Neutral Outlook

    I have been working at American Eagle Outfitters full-time (More than 5 years)

    Pros

    Decent pay if you're in management.

    Cons

    Starts out at minimum wage for associates and not a lot of hours for them when we aren't in peak season.


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