American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated May 23, 2017
2,522 reviews

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Full-time Part-time

2,522 Employee Reviews

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Pros
Cons
  • Not alot of hours if you dont constantly get credit cards (in 181 reviews)

  • work life balance is harsh, low pay (in 56 reviews)

More Pros and Cons

  1. "Great Part-Time work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cranberry Twp, PA
    Current Employee - Sales Associate in Cranberry Twp, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Great discount, flexible hours, great employees

    Cons

    can sometimes be slow and therefore boring; not a great chance for pay raises. It's also hard to get more hours because so many people get hired


  2. "Great Place to earn experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Lead in Valley Stream, NY
    Current Employee - Merchandise Lead in Valley Stream, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    Friendly people, great environment, easy customers, lateral movement, revolving door, rewards hard work and high availability, great place to make long term connections

    Cons

    Requires a lot of time, especially the closing shift... there are times you are scheduled until 12am and still need to stay later. It gets ridiculous sometimes especially when you work the next day too!

    Advice to Management

    More full time leads


  3. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Grand Rapids, MI
    Former Employee - Assistant Manager in Grand Rapids, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters full-time (More than 8 years)

    Pros

    Good health insurance, PTO, flexible schedule.

    Cons

    No work life balance. Always working holidays and late nights.


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  5. "Lack of training for sales associates"

    Star Star Star Star Star
    Former Employee - Sales Associate in Kissimmee, FL
    Former Employee - Sales Associate in Kissimmee, FL
    Doesn't Recommend

    I worked at American Eagle Outfitters (Less than a year)

    Pros

    The discounts on store items are good and they make you feel a part of the team.

    Cons

    The system for training is not the greatest. I was expected to know how to do things the "american eagle" way without the training on how it was supposed to be done.

    Advice to Management

    Take more time to properly train your employees.


  6. "Sales Associate"

    Star Star Star Star Star
    Current Employee - Sales Associate in Sacramento, CA
    Current Employee - Sales Associate in Sacramento, CA
    Recommends

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Pros

    Discount, friendly staff, upbeat environment

    Cons

    Typical retail cons- short breaks, occasional rude customer, and over- emphasis on customer service


  7. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Folsom, CA
    Current Employee - Sales Associate in Folsom, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters (More than a year)

    Pros

    Very cool staff, good discount (60% off) and works with school schedule

    Cons

    Management is treated like absolute royalty while associates are given the bare minimum compensation. Does not promote from within, does not give any raises (pays minimum wage), gives very few hours and cute shifts all the time. Also has very high expectations for an associates especially considering there is no reward for working hard. Management receives guaranteed hours, raises every year, PTO, health insurance, a 401k etc while associates are scheduled for ~15 hours a week at minimum wage. All managers have been brought in from outside stores, never promoted from within. Essentially it's a job for a high schooler.

    Advice to Management

    treat associates better, give raises, give more hours, give opportunities for advancement.


  8. "Good easy work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Minneapolis, MN
    Former Employee - Sales in Minneapolis, MN

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    Fun atmosphere, easy work, good company

    Cons

    Not a lot of opportunity for growth, lots of drama


  9. "Part Time Stock Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Philadelphia, PA
    Current Employee - Stock Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Great discount, great location management

    Cons

    low pay, over night floor sets

    Advice to Management

    keep up the great work


  10. "shift lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead in Valley Stream, NY
    Current Employee - Shift Lead in Valley Stream, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Employee discounts isn't so bad.
    IF there's a spot to fill and you're inexperience they'll settle for the best in the building and promote within.

    Cons

    I rather not say, just lack of professionalism.


  11. "Awesome place to work -- American Eagle truly cares about their associates on all levels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Pittsburgh, PA
    Former Employee - Associate in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Eagle Outfitters full-time (More than 3 years)

    Pros

    schedule, salary, and teamwork atmosphere to the fullest

    Cons

    Peak schedule changes, obvious shift favoritism, and normal business popularity/politics contest

    Advice to Management

    High Five your doing outstanding


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