American Eagle Outfitters Reviews | Glassdoor

American Eagle Outfitters Reviews

Updated December 10, 2017
2,829 reviews

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2,829 Employee Reviews

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Pros
Cons
  • I have nothing negative to say other than the company trying to push credit cards onto customers (in 198 reviews)

  • Work/Life balance is challenging (in 67 reviews)

More Pros and Cons

  1. "Great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Edinburgh, IN
    Current Employee - Sales Associate in Edinburgh, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters part-time

    Pros

    Working at American Eagle is very fun, upbeat, and chill all at the same time.

    Cons

    I can't think of any cons.


  2. "Flexibility? Here?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Onalaska, WI
    Former Employee - Sales Associate in Onalaska, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (Less than a year)

    Pros

    Great discounts, fun work environment

    Cons

    Management is NOT flexible, scheduling is a nightmare, cannot depend on them for a paycheck, constant call-offs, makes you find your own replacements for call-ins, make minimum wage

    Advice to Management

    Schedule more consistently! I went from having 3 days a week to none for two weeks and then back to 4 days a week. I got called off for half of my shifts, so I would never know if I actually worked or not until about an hour before my shift. I could never depend on this job for a paycheck. You guys made it impossible for me to have two jobs and school, completely inflexible.

  3. "Sales Clerk"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time

    Pros

    The people were great and the job was busy

    Cons

    Sometimes it would get very slow

    Advice to Management

    Management was great.


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters part-time

    Pros

    Good work atmosphere and provide a great discount on AE apparel.

    Cons

    Having to work on holidays, random overnight shifts for floor sets, at times long hours.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters part-time

    Pros

    - Great team to work with
    - great employee benefits
    - flexible schedule

    Cons

    I can not think of any cons


  6. "Good experience as a first retail job"

    StarStarStarStarStar
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    Pros

    friendly managers and coworkers
    staff meetings are informative and fun

    Cons

    pushing out rewards and loyalty programs is the worst


  7. "Seasonal Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters part-time

    Pros

    Will give you a job even if you don't have retail experience
    Great starter job
    everyone is friendly and gets along well as a team
    amazing discount

    Cons

    long hours
    overnight shifts with same pay

  8. "AEO experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters full-time

    Pros

    I had great relationships with my employees and coworkers

    Cons

    There was a disconnect between Corporate and Retail


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at American Eagle Outfitters part-time

    Pros

    Lots of incentives such as sale, credit card sale contests with prizes. Great employee discount.

    Cons

    Shifts can be very slow. Make sure you enjoy folding.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Portland, OR
    Former Employee - Part Time Sales Associate in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Company cared about its employees. If you have a good team it makes dealing with a few grouchy customers easy. Great benefits and great discount. Lots of opportunities to grow.

    Cons

    If you have a manager that plays favorites be ready to lose some shifts and have a backup plan. That happened to a bunch of us who had seniority and all ended up quietly losing our jobs because the store manager decided they wanted a whole new team and edged us all out by taking our hours and giving them to the new hires leaving us all in the dust. And now that store is closed. But before that we all had a blast working there. No complaints up until the end.

    Advice to Management

    For management please don’t play favorites and communicate with your team.


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