American Express Global Business Travel Reviews

Pros

Great culture, working environment, and focused company

Cons

None, cause I never worked there

Pros

I get to work with some of the best people I know, doing what they love.

Cons

Frequent reorganizations and the typical trappings of the corporate world at the higher levels

Pros

Working from home and hotel discounts ..that’s about it.

Cons

Pretty much everything, Travel counselors are expected to do their work nonstop and train new employees because they only get some online training and account resources are severely lacking. If you call a Team Leader,you are 99% to be told to check with another agent as the TLs don’t know the accounts from their butts, I woukd be trying to do my work and I’d have a screen full of messages asking for help from new agents…and having to take calls non stop,no after work time given..,it’s pure hell. And since I had a ton of additional experience,I had help requested from departments I didn’t even work in. Don’t ever expect help from HR..,they are outsourced and could care less. I had to take FMLA,and had over 400 accumulated paid sick hours. I had to read NY State law to them,and they still fought me tooth and nail. Then,I had “management “ pressuring my to resign,so they wouldn’t have to pay me. The true American Express had the Blue Box Values, GBT hasn’t got a value to their name. Health insurance under the OG Amex was great..,GBTs is HORRIBLE.

Pros

Great benefits , plenty room for advancement

Cons

Poor schedules available , have to wait one year to get a better schedule not much work life balance

Pros

Work environment is really flexible.. Will be a perfect company for those who needs their job to be flexible. Growth opportunities.

Cons

Less salaries compared to market. Average health benefits. No bonus for non managerial positions

Pros

Lots benefits, travel perks, extra commission on top of base salary.

Cons

The Commission caps out and you will hit a ceiling.

Pros

Smart and friendly immediate and expanded teams with leaders who champions work-life balance. Opportunity to learn/develop skills in new areas and work with colleagues from around the globe in a 100% remote role. Strong supporter in and partner with environmental, social initiatives and organizations. Places focus on DEI through talent identification and development

Cons

So many great ideas and not enough time to implement them all :-)

Pros

Benefits are decent for the most part

Cons

Don't listen to the frontline staff.

Pros

Good schedule to choose from

Cons

Not enough help Pay Getting time off is impossible 7sick days a year TL’s don’t know what their doing

Pros

you get to build communication skills

Cons

work outside working hours is a normal thing