American Express Global Business Travel Reviews

Cons

Need to push to get some of the things done else it is fine. I am yet to explore the horizon.

Cons

People just need to stop whining and saying “I miss when it was Amex travel”. Get over it! Times change and you need to look forward to the future or hop off the train cause it is moving forward with or without you.

Cons

There is to much bureaucratic processes. Locally there is little room to grow professionally. Team work needs improvement.

Cons

Can't move up in position, you are basically stuck there. Job is boring,

Cons

Weak Sr. Leadership who's completely out of touch with reality. No recognition

Cons

GBT has made it very clear that the only ties they have to American Express are in name only.
They have broken away from nearly every aspect of AmEx, and too many times the attempts at rolling out their own technology have failed - having advanced technology means absolutely nothing if it doesn’t work, and the technology has definitely not proven itself to be reliable. Increasing focus is spent on profitability, while neglecting to ensure a positive work environment or to improve existing technology, rather implementing new tools and work flows that make it increasingly more difficult for front line employees to effectively do their jobs. In the interest of the dollar, questionable and borderline unethical decisions have been made which directly impact the employees and the customers.
Incentives and yearly increases in salary are nearly impossible for certain employees to achieve, as the company has adopted a one size fits all mentality - in today’s business climate, this approach simply does not work.
Mandatory overtime over the weekends has been implemented for some, thus ensuring their is no work life balance.
No, this new company is not American Express, and no one had expected it would be, but rather than succeeding at being a well respected stand alone company, GBT has only made modest failed attempts in striving to be a company respected by employees. GBT does do very well, however, in taking advantage of their employees when it benefits the company.

Cons

- no cons as such to specify

Cons

Wall Street Mindset needs to change

Cons

The company invests in new technology, but not in their employees. The raises this year were, well...pennies! Management says they are transparent, well this is true...you can see right through the lies.

Cons

The benefits aren't as good as they once were and GBT has moved to a "self-managed" platform style which is sold as a great positive of giving the individual autonomy and encouraging collaboration with the team. What it really means is you've been set adrift in the ocean as when reaching out for support or assistance the feedback is to handle it yourself or ask your peers. The question then becomes - why would you need management at all?