Cover image for American Express Global Business Travel
Logo

American Express Global Business Travel

Engaged Employer

American Express Global Business Travel

Add a Review

American Express Global Business Travel Reviews

Updated Jan 26, 2023

Verify your email to use filters. Having problems? Resend email
Found 1,463 of over 2K reviews
3.8
68% Recommend to a Friend
American Express Global Business Travel Chief Executive Officer Paul Abbott
84% Approve of CEO

Found 1,339 of over 2K reviews

3.8
68%
Recommend to a Friend
84%
Approve of CEO
American Express Global Business Travel Chief Executive Officer Paul Abbott
Paul Abbott
474 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good benefit and perks provided(in 85 reviews)
  • "Work is flexible and you can work from home most times as long as the work gets done on time and you meet your targets.(in 84 reviews)
  • "work life balance is good(in 61 reviews)
  • "Some great people one can enjoy working with and learning from(in 55 reviews)
  • "Good pay and responsibility was given(in 33 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of American Express Global Business Travel and is not affected by filters.

Want more demographic options?
  1. 5.0
    Former Employee

    Great company

    Jan 23, 2023 - Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture, working environment, and focused company

    Cons

    None, cause I never worked there

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Good People

    Jan 26, 2023 - Consultant in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I get to work with some of the best people I know, doing what they love.

    Cons

    Frequent reorganizations and the typical trappings of the corporate world at the higher levels

    Be the first to find this review helpful
  3. Join the American Express Global Business Travel team
    See Our Latest Jobs
  4. 1.0
    Current Employee, more than 10 years

    Pretty much every TRUE (pre sale to GBT ) I ever worked with are gone…

    Nov 11, 2022 - Travel Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working from home and hotel discounts ..that’s about it.

    Cons

    Pretty much everything, Travel counselors are expected to do their work nonstop and train new employees because they only get some online training and account resources are severely lacking. If you call a Team Leader,you are 99% to be told to check with another agent as the TLs don’t know the accounts from their butts, I woukd be trying to do my work and I’d have a screen full of messages asking for help from new agents…and having to take calls non stop,no after work time given..,it’s pure hell. And since I had a ton of additional experience,I had help requested from departments I didn’t even work in. Don’t ever expect help from HR..,they are outsourced and could care less. I had to take FMLA,and had over 400 accumulated paid sick hours. I had to read NY State law to them,and they still fought me tooth and nail. Then,I had “management “ pressuring my to resign,so they wouldn’t have to pay me. The true American Express had the Blue Box Values, GBT hasn’t got a value to their name. Health insurance under the OG Amex was great..,GBTs is HORRIBLE.

    Continue reading
    1 person found this review helpful
  5. 3.0
    Former Employee, less than 1 year

    Room to grow

    Jan 25, 2023 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits , plenty room for advancement

    Cons

    Poor schedules available , have to wait one year to get a better schedule not much work life balance

    Be the first to find this review helpful
  6. 3.0
    Former Employee, more than 5 years

    Good work culture but less salary compared to market

    Jan 16, 2023 - Business Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work environment is really flexible.. Will be a perfect company for those who needs their job to be flexible. Growth opportunities.

    Cons

    Less salaries compared to market. Average health benefits. No bonus for non managerial positions

    Be the first to find this review helpful
  7. 5.0
    Former Employee

    Great company

    Dec 29, 2022 - Corporate Travel Counselor in Richmond, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots benefits, travel perks, extra commission on top of base salary.

    Cons

    The Commission caps out and you will hit a ceiling.

    Be the first to find this review helpful
  8. 5.0
    Current Employee, less than 1 year

    Global Scale Local feel

    Nov 8, 2022 - Corporate Functions 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Smart and friendly immediate and expanded teams with leaders who champions work-life balance. Opportunity to learn/develop skills in new areas and work with colleagues from around the globe in a 100% remote role. Strong supporter in and partner with environmental, social initiatives and organizations. Places focus on DEI through talent identification and development

    Cons

    So many great ideas and not enough time to implement them all :-)

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 10 years

    Former employee

    Dec 14, 2022 - Corporate Travel Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are decent for the most part

    Cons

    Don't listen to the frontline staff.

    Continue reading
    Be the first to find this review helpful
  10. 1.0
    Former Employee

    Wouldn’t recommend

    Jan 10, 2023 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good schedule to choose from

    Cons

    Not enough help Pay Getting time off is impossible 7sick days a year TL’s don’t know what their doing

    Continue reading
    Be the first to find this review helpful
  11. 4.0
    Current Employee, more than 1 year

    overall good

    Dec 1, 2022 - Travel Consultant in Carlisle, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    you get to build communication skills

    Cons

    work outside working hours is a normal thing

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 1,339 Reviews
</>Embed

American Express Global Business Travel Reviews FAQs

American Express Global Business Travel has an overall rating of 3.8 out of 5, based on over 1,556 reviews left anonymously by employees. 68% of employees would recommend working at American Express Global Business Travel to a friend and 62% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, American Express Global Business Travel employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at American Express Global Business Travel. This rating has decreased by -3% over the last 12 months.

68% of American Express Global Business Travel employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express Global Business Travel 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at American Express Global Business Travel to be culture, coworkers, benefits and the cons to be senior leadership, management, career development.

Popular Careers with American Express Global Business Travel Job Seekers

JobsSalariesInterviews

Work at American Express Global Business Travel? Share Your Experiences

American Express Global Business Travel logo

American Express Global Business Travel

or

Reviews by Job Title

American Express Global Business Travel Photos

+ Add Photo
American Express Global Business Travel photo of: Team members celebrating at the Offshore Energy Exhibition &amp; Conference 2022!
American Express Global Business Travel photo of: Senior Engineer Narasimha attends 2022 Re:Invent with his team to learn more about the latest releases and updates to the platform.
American Express Global Business Travel photo of: Colleagues at the PATA-GBTA APAC Travel Summit, 2022
American Express Global Business Travel photo of: Colleagues meeting in-person in Hong Kong, December 2022.
American Express Global Business Travel photo of: GBTA 2019
American Express Global Business Travel photo of: Jersey City Office 2019
American Express Global Business Travel photo of: Beach Clean Up 2019
See All Photos

Affiliated Companies

Hogg Robinson Group PLCBanks SadlerKlee Data System Sa
Ovation Travel GroupEgencia

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

American Express Global Business Travel Job Seekers Also Viewed

American Express Logo
American Express

4.2

14,829 Reviews
Compare

Glassdoor has 1,556 American Express Global Business Travel reviews submitted anonymously by American Express Global Business Travel employees. Read employee reviews and ratings on Glassdoor to decide if American Express Global Business Travel is right for you.