American Express Global Business Travel Reviews

Updated Jun 1, 2020

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3.2
51%
Recommend to a Friend
82%
Approve of CEO
American Express Global Business Travel Chief Executive Officer Paul Abbott
Paul Abbott
28 Ratings
Pros
Cons
  • "No cons about working at Amex GBT(in 35 reviews)

  • "First off, this is not American Express(in 34 reviews)

More Pros and Cons
  1. "Great Employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express Global Business Travel full-time for more than 10 years

    Pros

    Work from home, good life work balance

    Cons

    Very little if any cost of living increase or bonus

    Continue reading
    American Express Global Business Travel2019-09-14

    American Express Global Business Travel Response

    March 12, 2020Talent Specialist

    Thank you for sharing your feedback. We recognize the time it took for you to share your thoughts. We hope that you continue to see GBT's progress, first hand.

  2. "Just ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Travel Consultant in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Express Global Business Travel full-time for more than 8 years

    Pros

    Some flexibility depending on what account you work on

    Cons

    Heavy emphasis on seniority, rather than performance

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    American Express Global Business Travel2020-06-02
  3. "Good balance for work and life"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialized Corporate Travel Agent 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express Global Business Travel full-time for more than a year

    Pros

    accommodating to preferred time off slots

    Cons

    Client information needs more education

    Continue reading
    American Express Global Business Travel2020-05-14
  4. "Good company, needs to do better to weed out bad leaders"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technology Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express Global Business Travel full-time for more than 8 years

    Pros

    It's a very diverse company with strong customer mindset. Lots of flexibility to work from home, many opportunities for community service involvement. Lots of opportunity to learn new things.

    Cons

    Technology - Very hierarchal, disconnect between junior & senior leaders. Many people leaving due to lack of connection with their leaders & overall poor leadership.

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    American Express Global Business Travel2020-05-16
  5. "Management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Travel Counslor 
    Recommends
    Positive Outlook

    I worked at American Express Global Business Travel full-time for more than a year

    Pros

    ok to work if looking for work from home job

    Cons

    Salary is not good .. work is more

    American Express Global Business Travel2020-05-06
  6. "Work here only as your last resort"

    1.0
    Former Employee - Meeting Manager 

    I worked at American Express Global Business Travel full-time

    Pros

    100% remote job. Chance to work with great colleagues and meet good people. Chance to work with great partners/vendors. Great benefits - able to "buy" more vacation time.

    Cons

    You will NOT be financially rewarded for your hard work and you are expected to work a lot. Performance reviews are subjective - no metrics exist, and you will be informed that only a small amount will ever "exceed expectations". Bonuses are hardly given. Management is cheap but care a lot more on the company's bottom line than the people. In addition to work you have to do with your assigned account (multiple projects), you will have A LOT to fulfill as an employee (reports, mandatory online training, time tracking, etc). Hiring is sometimes based on who you know and favoritism is rampant. Hard to 'move up' unless you have someone in leadership who will support you. Take this job as a last resort - not worth it.

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    American Express Global Business Travel2020-05-27
  7. "Worst company ever. Does not have a clear picture of their own identity hiding behind the AMEX name."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Client Manager in Chicago, IL
    Negative Outlook
    Disapproves of CEO

    I worked at American Express Global Business Travel full-time for more than 10 years

    Pros

    None. This is not AMEX.

    Cons

    There is no clear direction for the entire company. Company discrimination, bulling and favoritism are the core values of this company. This company continues to use the AMEX LOGO but the service is not near of what blue box is. Overworked employees with little to no support.

    American Express Global Business Travel2020-05-18
  8. Helpful (1)

    "Must Be a Self Starter"

    3.0
    Current Employee - Meeting Manager 

    I have been working at American Express Global Business Travel full-time for more than a year

    Pros

    Lots of travel, great corporate clients (lots have money to spend), minimal micro-managing, (mostly) remote, lots of resources/reach to suppliers

    Cons

    Basically no HR department, minimal training, hard to find answers, difficult to get problems fixed, no bonuses or annual raises, lots of policies that are outdated or only applicable to specific clients

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    American Express Global Business Travel2020-03-03

    American Express Global Business Travel Response

    March 5, 2020Talent Specialist

    Thank you for taking your time to leave some feedback, our employees' opinions are what keeps us progressing. To address your concerns about the HR department, each leader/department has a direct Human Resources Business Partner dedicated to their team. Please feel free to reach out to your HRBP and further express your concern(s).

  9. "It's on ok work environment."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sourcing Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Express Global Business Travel full-time for more than 8 years

    Pros

    Managers for the most part are supportive. Virtual work environment is a bonus.

    Cons

    The salary increases year over year are pathetic. They are constantly rearranging the management structure.

    American Express Global Business Travel2020-02-26
  10. Helpful (3)

    "They drove out most of the experienced people"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Express Global Business Travel full-time for more than 10 years

    Pros

    Work from home,that’s about it

    Cons

    Managers are spread so thin they are basically useless Benefits got worse every year,HR is farmed out,so don’t expect anyone to help you

    Continue reading
    American Express Global Business Travel2020-02-20
Found 507 reviews