American Express Global Business Travel Reviews | Glassdoor

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American Express Global Business Travel Reviews

Updated February 12, 2018
296 reviews

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2.6
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Doug Anderson
81 Ratings

296 Employee Reviews

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Pros
Cons
  • No compassion for people or respect for a work life balance (in 14 reviews)

  • Lots of growing pains after separating from American Express, makes you realize how good the benefits were with Amex (in 26 reviews)

More Pros and Cons

  1. "Great company to work for if you want to gain experience in a corporate culture that displays good professionalism."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BI Analyst in Scottsdale, AZ
    Current Employee - BI Analyst in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express Global Business Travel full-time (Less than a year)

    Pros

    Flexible, Team members are very supportive and well cultured. Good knowledge sharing even if your team is in Australia and you are in US.

    Cons

    Need to push to get some of the things done else it is fine. I am yet to explore the horizon.

    Advice to Management

    Would definitely have one in the future.


  2. "Overall not that bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Consultant in Philadelphia, PA
    Former Employee - Travel Consultant in Philadelphia, PA
    No opinion of CEO

    I worked at American Express Global Business Travel full-time (More than 3 years)

    Pros

    Working from home is one of the best. the ability to pick your PTO days right off the calendar is good. pay is okay I guess and their incentives are good if you can reach them

    Cons

    No place to grow professionally, unless you are either liked by management or you are a brown-noser. definitely not for your hard work and ability to pretty much anything.

    Advice to Management

    Look within the people you already have and promote from there. and please stop the MIRCOMANAGING.

  3. "It's a good company to work for if you want to remain in the same position."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Travel Consultant in Atlanta, GA
    Current Employee - Corporate Travel Consultant in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Express Global Business Travel full-time (More than 8 years)

    Pros

    Good travel benefits if you're into travel. Good people to work with.

    Cons

    The company does not like to promote from within. I had to pretty much beg to get the opportunity to perform other roles

    Advice to Management

    Look at your current staff and promote. There are plenty gems who want to move up.


  4. "Not great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Express Global Business Travel full-time

    Pros

    Working from home and the travel perks

    Cons

    Dealing with the technical team in India was always a game of back and forth. Management makes poor decisions time after time about revenue strategy

    Advice to Management

    Stop treating customers like they're just a number


  5. "Regional Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express Global Business Travel full-time

    Pros

    Flexibility, opportunity to grow in the company

    Cons

    I have none at this time


  6. "Sr. Business Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at American Express Global Business Travel full-time

    Pros

    Got to work with data

    Cons

    Was given proper training on new tools


  7. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express Global Business Travel (More than 10 years)

    Pros

    Good management. Plenty of growth opportunity.

    Cons

    It is a 24 hour environment so late hours for some.

  8. "Lots of Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Express Global Business Travel full-time

    Pros

    Lots of changes in processes and goals

    Cons

    Training is not sufficient to support all products-goals are not streamlined to individual roles

    Advice to Management

    Better training would increase employee satisfaction as well as defining goals to the actual role


  9. "Downward spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialized Travel Consultant in Detroit, MI
    Current Employee - Specialized Travel Consultant in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Express Global Business Travel full-time (More than 3 years)

    Pros

    Pays well. I hear working from home is nice; however, that’s not an option for me. That’s about all I have.

    Cons

    Lack of communication. Consistently changing and not informing people as it occurs. Bonuses near impossible to achieve since contingency on company as a whole. Doesn’t hire from within making advancement impossible.

    Advice to Management

    Be accountable. Be honest.


  10. Helpful (1)

    "Messed Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    They pay on time and it is a global company with name recognition. The health benefits are okay as well.

    Cons

    Micromanagement is a science around here. Constant change of direction, no strategic plan, weak leadership and a nonexistent corporate culture. If you like a scary work environment, this place is for you.

    Advice to Management

    Quit


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