American Express Reviews in New York, NY | Glassdoor

American Express New York Reviews

Updated August 14, 2017
937 reviews

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New York, NY

3.7
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American Express Chairman and CEO Ken Chenault
Ken Chenault
676 Ratings

937 Employee Reviews

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Pros
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  1. "My experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in New York, NY
    Former Contractor - Anonymous Contractor in New York, NY
    Approves of CEO

    I worked at American Express as a contractor (More than a year)

    Pros

    Excellent place to learna and grow at your job.

    Cons

    No work life balance for most of the contractors as they are expected to do overtime with no extra pay.

    Advice to Management

    Expectation of continous over time from the contractors without extra pay should be avoided


  2. "Senior Manager - Risk Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Express full-time (Less than a year)

    Pros

    good work
    great culture
    work life balance

    Cons

    less pay
    limited opportunity for growth

    Advice to Management

    increase pay

  3. "Long time American Express employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at American Express full-time (More than 5 years)

    Pros

    Great company to work for

    Cons

    Lots of politics at American Express


  4. "Tech Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering Intern in New York, NY
    Current Employee - Software Engineering Intern in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express (More than a year)

    Pros

    Amex is keeping up pretty well with tech and has interesting projects for interns...lots going on with integrating ML and big data, as well as on their web/mobile presence

    Cons

    A bit slow, but it's a function of any big company


  5. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Express full-time (Less than a year)

    Pros

    Great place to work at and excellent work/life balance.

    Cons

    Professional and talented people but depends the department you work for.

    Advice to Management

    Management should work at implementing individual
    employee pulses vs. entire team.


  6. "Work Environment is very nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in New York, NY
    Former Employee - Data Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express (Less than a year)

    Pros

    Work Environment is very nice

    Cons

    Low Salary, need to improve


  7. Helpful (1)

    "Positive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in New York, NY
    Current Contractor - Anonymous Contractor in New York, NY
    Recommends
    Approves of CEO

    I have been working at American Express as a contractor (More than a year)

    Pros

    Good environment and wonderful office

    Cons

    Too many people doing the same job in the team

  8. Helpful (1)

    "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Management in New York, NY
    Current Employee - Product Management in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 3 years)

    Pros

    good work life balance and great people

    Cons

    slow to make decisions and not quick to innovate

    Advice to Management

    think outside the box


  9. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Great over all company to work for and benefits

    Cons

    Depending on your organization, it can have a very clickish feel and if you are new, you may not fit in. Especially if you come from another company with a different culture. This doesn't rep the whole company. Just the organization I worked in.

    Advice to Management

    Be fair across the board with your employees and don't set them up for failure because you have your favorite.


  10. "Excellent company to work for - great benefits, work life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 5 years)

    Pros

    Powerful global brand with excellent products and services, as well as a great service ethos. Smart, driven and diverse staff.

    Cons

    The company is overly matrixed and bureaucratic often with an eye on short and mid term goals rather than long term vision.


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