American Express Reviews in Phoenix, AZ | Glassdoor

American Express Phoenix Reviews

Updated April 28, 2017
634 reviews

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Phoenix, AZ Area

3.5
Star Star Star Star Star
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Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
429 Ratings

634 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Good Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Engineer in Phoenix, AZ
    Former Employee - Junior Engineer in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time (Less than a year)

    Pros

    Full Time Employee benefits package.

    Cons

    Not much. Great company to work for.

    Advice to Management

    N/A


  2. "Great company Lots of room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Professional in Phoenix, AZ
    Current Employee - Customer Care Professional in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Great money making potential , great benefits including a lengthy maternity leave and HSA plan

    Cons

    Changes within the company


  3. "risk compliance reporting and analysis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Compliance Risk in Phoenix, AZ
    Current Employee - Senior Manager Compliance Risk in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 8 years)

    Pros

    a lot of opportunities for laddering move

    Cons

    very challenging to move up

    Advice to Management

    make it easier to move up


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  5. "A great company to start and grow your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Phoenix, AZ
    Former Employee - Program Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than 8 years)

    Pros

    AMEX offers great benefits, a large focus on work/life balance and there is a diverse range of opportunities all in one organization. The AMEX brand is well respected globally. I was proud to work for a company that was both socially and politically positive.

    Cons

    There were times that the direction of the organization was not communicated well and expectations were high; this created an environment of uncertainty and caused a lot of anxiety within the teams.


  6. "Mediocre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Phoenix, AZ
    Current Employee - Software Engineer in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Somewhat good benefits? It really pays off most for long-loyal employees. Benefits and pay for newer hires are not competitive for software engineering.

    Cons

    Political, hierarchical, too much emphasis on PC and protocol than implementing solutions that will improve the process of getting work done and delivering efficiently. Appropriates Agile methodologies and injects them with a Waterfall soul.

    Advice to Management

    Remove the obstacles that teams face in getting what they need from other teams/services with whom they need to integrate; improve inter-band-level communication and transparency, particularly from the bottom up; value your young engineers with fresh ideas and the drive to make a difference, and show them that you value them by giving them a more supportive environment to effectively contribute.


  7. "AMEX AEDR review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT Delivery Manager in Scottsdale, AZ
    Former Contractor - IT Delivery Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express as a contractor (More than 3 years)

    Pros

    Get an opportunity to wear multiple hats and learn continuously Great work culture.

    Cons

    Additional workload due to limited team members.


  8. "Bluebox!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security Director in Phoenix, AZ
    Current Employee - Information Security Director in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 3 years)

    Pros

    Excellent Brand & Reputation, Great benefits, good work/life balance

    Cons

    Phoenix locations are overcrowded.

    Advice to Management

    Scale back priorities when investment dollars are scaled back. Don't try to cut costs and do too many things or you'll end up with quality that's not par with the brand


  9. "Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at American Express full-time

    Pros

    Flexible working time, open mind team

    Cons

    Cafeteria is very bad in phoenix AEDR campus

    Advice to Management

    feedback to employer also very important


  10. "Great career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Phoenix, AZ
    Former Employee - Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    The growth. You can have unlimited potential.

    Cons

    I loved it. There were none.


  11. "Fast track job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at American Express full-time (Less than a year)

    Pros

    Large environment, good technology exposures multicultural workplace.

    Cons

    Very complex systems, a large number of teams but not handled effectively.

    Advice to Management

    Offshore Model not been utilized properly, process are painful and complex.


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