American Express Reviews | Glassdoor

American Express Reviews

Updated May 21, 2017
1,843 reviews

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4.0
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American Express Chairman and CEO Ken Chenault
Ken Chenault
1,206 Ratings

1,843 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Amazing place to work with smart colleagues."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in New York, NY
    Current Employee - Senior Marketing Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Company provides and support ability to shift roles every 18-24 months to expand and support your career growth and skills.

    Cons

    Can take long time for leadership and management to make quick business decisions. But recently shifting more towards being agile.


  2. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Phoenix, AZ
    Former Employee - General Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time (More than 10 years)

    Pros

    Customer focused, technologies, global perspective

    Cons

    Work continues to move to off shore locations to reduce cost.


  3. "Hadoop Developer"

    Star Star Star Star Star
    Current Contractor - Hadoop Developer in Phoenix, AZ
    Current Contractor - Hadoop Developer in Phoenix, AZ

    I have been working at American Express as a contractor (More than a year)

    Pros

    Best place to work and good start for freshers

    Cons

    Infrastucture could be better


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Tech Lead in Phoenix, AZ
    Current Contractor - Tech Lead in Phoenix, AZ
    Recommends
    Neutral Outlook

    I have been working at American Express as a contractor (More than a year)

    Pros

    Good opportunity for career growth

    Cons

    Work hours. Lack of innovation


  6. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time (More than 10 years)

    Pros

    Flexibility in work style and great people

    Cons

    Little room for career growth


  7. Helpful (1)

    "risk compliance reporting and analysis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Compliance Risk in Phoenix, AZ
    Current Employee - Senior Manager Compliance Risk in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time (More than 8 years)

    Pros

    a lot of opportunities for laddering move

    Cons

    very challenging to move up

    Advice to Management

    make it easier to move up


  8. "Good Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Engineer in Phoenix, AZ
    Former Employee - Junior Engineer in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time (Less than a year)

    Pros

    Full Time Employee benefits package.

    Cons

    Not much. Great company to work for.

    Advice to Management

    N/A


  9. "Great company Lots of room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Professional in Phoenix, AZ
    Current Employee - Customer Care Professional in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at American Express full-time (More than a year)

    Pros

    Great money making potential , great benefits including a lengthy maternity leave and HSA plan

    Cons

    Changes within the company


  10. "Flexible, social, and motivated place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Product Manager in New York, NY
    Former Employee - Associate Product Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Wonderful place to start your career. They do a great job at recruiting students from good schools to intern and then (hopefully) offer them full time employment offers.

    Very very sociable atmosphere. You can go a full day not even doing work but just going on "coffee chats" - a term used to grab coffee/network with colleagues.

    The organization has tons of motivated people and awesome work life balance perks. Who doesn't like working from home 2x a week?!

    Cons

    -no personal desks
    -lots of reorgs
    -some unqualified managers
    -small pay increases especially when you get promoted
    -campus hires tend to only come from top schools - need better diversity


  11. "Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at American Express full-time

    Pros

    Flexible working time, open mind team

    Cons

    Cafeteria is very bad in phoenix AEDR campus

    Advice to Management

    feedback to employer also very important


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