American Express Reviews in Richmond, VA | Glassdoor

American Express Richmond Reviews

1 review

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Richmond, VA

3.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
1 Rating

1 Employee Reviews

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Pros
Cons
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  1. Helpful (3)

    "Nice work from home pop but metrics designed to fail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCP in Richmond, VA
    Former Employee - CCP in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time (More than a year)

    Pros

    Work from home flexibility to add and drop hours

    Cons

    Feedback metric poor. You could have 9s and 10s showing all month and the last night of the month they'd load 10 new feedback scores and you'd lose over half your incentive. When asked how the metrics were designed for weighting never got a straight answer.

    Advice to Management

    Be true transparent not vague


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