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Best Places to Work 2021

American Express

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American Express

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American Express Employee Reviews about "great benefits"

Updated Jan 22, 2021

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Found 383 of over 11,748 reviews

4.2
87%
Recommend to a Friend
94%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
2,840 Ratings
Pros
  • "Flexible work environment; passionate(in 433 reviews)

  • "Awesome job great benefits great co workers(in 383 reviews)

  • Cons
  • "Work life balance is much worse than it used to be(in 302 reviews)

  • "Less visibility across decision making(in 172 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of American Express and is not affected by filters.

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    Reviews about "great benefits"

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    1. 5.0
      Current Employee, more than 3 years

      The best place I've ever worked

      Jan 22, 2021 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work / life balance, great benefits, good exit opportunities. Many opportunities for promotion.

      Cons

      Less prestige than some of its financial services peers.

      Be the first to find this review helpful
    2. 5.0
      Current Employee, more than 3 years

      Amazing company

      Jan 21, 2021 - Team Leader in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, great staff, great work/life balance - 6 months maternity leave

      Cons

      None at this time thank you

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    3. 5.0
      Current Employee, more than 3 years

      Top Ten place to work

      Jan 12, 2021 - Mergers & Acquisitions, Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not your typical financial institution, flexible hours should you need it, wfh flexibility before COVID, great benefits, and amazing commitment to making strong leaders. AMEX leaders are recognized across industries for being great leaders. Culture and values are strong and embraced.

      Cons

      Could be more agile and operate more like a tech company. Pay could be better

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    4. 5.0
      Current Employee, more than 10 years

      Love my job

      Jan 12, 2021 - Customer Service Team Lead in Suffern, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, vacation time, and enjoy the role.

      Cons

      Heavy work load, we stay busy all the time

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    5. 4.0
      Current Employee, more than 1 year

      Great company, partially disconnected by COVID

      Jan 21, 2021 - Credit Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and work-life balance. Great company that appreciates you and will work with you on any personal life instances. Offers lots of PTO/Paid Sick... good opportunities to get promoted or move laterally. Lots of jobs in Phoenix.

      Cons

      Remote work is very disconnected. Haven't spoke to some teammates since March when offices closed down. Could do this job in my sleep it is so boring and repetitive. Sometimes feel like I am not a part of the organization at all since I could go 40 hours without contacting anyone internally and nobody would be reaching out to me. Doesn't make you feel like you are providing any value to the organization.

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      1 person found this review helpful
    6. 5.0
      Current Employee, more than 1 year

      Love it

      Jan 7, 2021 - CREDIT & COLLECTIONS in Sunrise, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome job great benefits great co workers

      Cons

      No complaints only suggestion would be more options when it comes to health care choices

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    7. 3.0
      Former Employee, more than 1 year

      Not the best and not the worst

      Jan 5, 2021 - Platinum Customer Care Professional in Sunrise, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, great benefits, and great networking

      Cons

      Negative culture, people in management that aren't leaders, schedule based on performance

      Continue reading
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    8. 3.0
      Current Employee, more than 5 years

      ok

      Jan 5, 2021 - Collections Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits and new building.

      Cons

      no room to grow. kept where you are wanted/needed.

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    9. 5.0
      Current Employee

      Great Company

      Dec 19, 2020 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits support employees .. awesome senior leadership

      Cons

      Personally don’t have any cons

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    10. 5.0