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American Family Insurance

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American Family Insurance

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American Family Insurance Reviews

48% Recommend to a Friend
American Family Insurance Enterprise President and CEO Bill Westrate
55% Approve of CEO
Recommend to a Friend
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American Family Insurance Enterprise President and CEO Bill Westrate
Bill Westrate
110 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Great benefits including flex days; 401k and pension plans.(in 225 reviews)
  • "Great people and good(in 106 reviews)
  • "Good pay and they promote from within.(in 101 reviews)
  • "Work life balance is great(in 53 reviews)
  • "Work from Home and good PTO(in 46 reviews)

Ratings by Demographics

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Found 1,847 of over 2K reviews

Updated Sep 25, 2023

    1. 5.0
      Sep 25, 2023
      Regional Account Specialist
      Current Employee, less than 1 year
      Fargo, ND
      CEO Approval
      Business Outlook


      Treated very well and compensated the same. Your opinion matters to the organization.


      I have not found one.

      1. 2.0
        Sep 4, 2023
        Anonymous Employee
        Former Employee, more than 8 years
        CEO Approval
        Business Outlook


        None currently, unless you are director or above then you're singing that sweet tune of privilege.


        Many reviews posted here belong to staff of the agents. YSK: agents are not employees. Agents are independent contractors (research the lawsuit involving that classification, this scared /scarred leaders) and although they are captive to the product, they are not employees. Deeply tenured agents have the company by the jewels. The agent model is over however big agents have a direct line to the top leaders and former executives to ensure their way of life is protected. The enterprise has been losing money for years, but it claims everything is rosy. Research the combined ratio, claims severity, and investment returns. It is a mutual company but it does not pay dividends to policyholders- ask yourself, where does the money go. They have paid a lot of money to put their name on things that no one cares about. MANY nepo-babys - and they do not leave. Even in retirement, the former executives (yes, they are exactly what you imagine) remain deeply involved. Lots of ego cloaked in "legacy." This is P&C insurance in the midwest; if you stop here, make it quick - do not linger.

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      American Family Insurance Reviews FAQs

      American Family Insurance has an overall rating of 3.3 out of 5, based on over 2,056 reviews left anonymously by employees. 48% of employees would recommend working at American Family Insurance to a friend and 47% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, American Family Insurance employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Family Insurance. This rating has been stable over the past 12 months.

      48% of American Family Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Family Insurance 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at American Family Insurance to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.

      Popular Careers with American Family Insurance Job Seekers


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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Case Analyst

      Just venting: Is anyone else fed up with the usernames, passwords, authentication codes, email verification, etc.? Most hiring companies use workday, items, and Taleo but each company on those sites requires a different password. It is just another layer to the job search process.


      Project Coordinator

      I recently had an interview with a hiring manager. The conversation went well in my opinion and they ended it by saying they would “like to schedule a day for me to meet their team and get a feel for the projects they’re working on and then have the conversation about what I’m looking for as far as compensation.” I’m not sure what to expect from this, a part of me feels like this means they might want me for the role, but the process is a little unorthodox from my experience. Any thoughts?


      Durham University

      Does anyone know the competency based questions you’ll be asked for a Business Development Analyst role at Aon? I have an upcoming pre-recorded online video interview that I have to submit within 7 days.


      Glassdoor has 2,056 American Family Insurance reviews submitted anonymously by American Family Insurance employees. Read employee reviews and ratings on Glassdoor to decide if American Family Insurance is right for you.