★
American Family Insurance Reviews
48% Recommend to a Friend
55% Approve of CEO
Recommend to a Friend
Approve of CEO
Bill Westrate
110 Ratings
Opens the Fishbowl by Glassdoor site in a new window
What people are saying about American Family Insurance
Got a burning question about American Family Insurance? Just ask!
On Glassdoor, you can share insights and advice anonymously with American Family Insurance employees and get real answers from people on the inside.
What are your colleagues talking about?
Find your private company bowl on Community, join the hottest conversation with your colleagues anonymously.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Senior leadership appears to encourage constant change as a means to avoid being held accountable for results." (in 47 reviews)
Ratings by Demographics
This rating reflects the overall rating of American Family Insurance and is not affected by filters.
Race / Ethnicity
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
Want more demographic options?
Filter Reviews by Topic
Remote Work
Work Life Balance
Benefits
Compensation
Career Development
Management
Coworkers
Culture
Workplace
Senior Leadership
Diversity & Inclusion
Covid 19
Clear All
Full-time, Part-time
English
Verify your email to use filters. Having problems? Resend email
Found 1,847 of over 2K reviews
Updated Sep 25, 2023
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Sep 25, 2023Regional Account SpecialistCurrent Employee, less than 1 yearFargo, ND
Pros
Treated very well and compensated the same. Your opinion matters to the organization.
Cons
I have not found one.
- 2.0Sep 4, 2023Anonymous EmployeeFormer Employee, more than 8 years
Pros
None currently, unless you are director or above then you're singing that sweet tune of privilege.
Cons
Many reviews posted here belong to staff of the agents. YSK: agents are not employees. Agents are independent contractors (research the lawsuit involving that classification, this scared /scarred leaders) and although they are captive to the product, they are not employees. Deeply tenured agents have the company by the jewels. The agent model is over however big agents have a direct line to the top leaders and former executives to ensure their way of life is protected. The enterprise has been losing money for years, but it claims everything is rosy. Research the combined ratio, claims severity, and investment returns. It is a mutual company but it does not pay dividends to policyholders- ask yourself, where does the money go. They have paid a lot of money to put their name on things that no one cares about. MANY nepo-babys - and they do not leave. Even in retirement, the former executives (yes, they are exactly what you imagine) remain deeply involved. Lots of ego cloaked in "legacy." This is P&C insurance in the midwest; if you stop here, make it quick - do not linger.
6
Join the American Family Insurance team
American Family Insurance Reviews FAQs
American Family Insurance has an overall rating of 3.3 out of 5, based on over 2,056 reviews left anonymously by employees. 48% of employees would recommend working at American Family Insurance to a friend and 47% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
48% of American Family Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Family Insurance 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at American Family Insurance to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.
