KEY NOT FOUND: coverImgAlt
Logo
See All Photos

American Family Insurance

Engaged Employer

American Family Insurance

Add a Review

American Family Insurance Reviews

Updated Oct 1, 2022

To filter reviews, or .

Found 1,588 of over 1,771 reviews

3.4
55%
Recommend to a Friend
69%
Approve of CEO
American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
682 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of American Family Insurance and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, more than 3 years

    Diverse & Inclusive

    Sep 5, 2022 - Claims Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Diverse Inclusive Lead by example Focus on engagement Strong Results

    Cons

    Change management (improving), still have work to do.

    1 person found this review helpful
  2. 5.0
    Current Employee, more than 5 years

    Awesome place to fork

    Oct 1, 2022 - Anonymous Employee in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They offer great work life balance and great hours.

    Cons

    Nothing really negative to input.

    Be the first to find this review helpful
  3. 4.0
    Current Employee, more than 3 years

    Decent workplace

    Sep 24, 2022 - Customer Service Representative in Akron, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home Starting at $21/hr Lots of growth opportunities

    Cons

    Low raises Added responsibilities from other job families when they’re overloaded

    Continue reading
    Be the first to find this review helpful
  4. 2.0
    Current Employee, more than 8 years

    A company in decline

    Sep 26, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work isn't very hard, campus has some great walking paths, and as always there are many great employees to work with.

    Cons

    Highly political organization where the busy work and saying the right things is much more important than getting the work done. The company results are in serious decline and the existing business model and underwriting process are eating away at equity. Very hard to move between departments. Culture and values are used as a hammer to keep employees in check, not to drive behavior.

    Continue reading
    9 people found this review helpful
  5. 2.0
    Current Employee, more than 3 years

    Be Very, Very Careful

    Sep 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I loved AmFam when I first came on board, but they have changed.

    Cons

    This company is no longer who they pretend to be. And they will let you know very fast if you question anything too close to the truth. They won't even give you a warning or put you on a performance plan.

    Continue reading
    7 people found this review helpful
  6. 2.0
    Current Employee

    Looking elsewhere

    Sep 22, 2022 - Staff Engineer in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunities for personal skills development Started off fully remote (was offered a fully remote position)

    Cons

    Requires corp employees in the office 10 days a month. I was hired remote with no indication I would ever work in the office. I happen to live near one of their offices and am now forced to follow this policy.

    Continue reading
    9 people found this review helpful
  7. 2.0
    Current Employee

    Executives are untrustworthy

    Sep 20, 2022 - Process Automation & Technology Senior Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Driving good employees away with their policy reversals.

    Cons

    Flat out lying to employees and completely reversing policies that are affecting employees negatively.

    Continue reading
    10 people found this review helpful
  8. 3.0
    Current Employee, more than 1 year

    Its okay

    Sep 29, 2022 - Data Engineer in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work culture and full remote role

    Cons

    Heavy work and always on hiring freeze

    Be the first to find this review helpful
  9. 3.0
    Current Employee, more than 5 years

    Used to be a great place to work

    Sep 29, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, PTO/ benefits are great, remote work

    Cons

    Micromanagement, not transparent, expectation of work load is astronomical

    Continue reading
    Be the first to find this review helpful
  10. 2.0
    Current Employee, more than 10 years

    RTO Sucks

    Sep 21, 2022 - IT Person 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are actually pretty good.

    Cons

    No trust in executive leadership. Making folks return to office on very short notice.

    Continue reading
    5 people found this review helpful
Viewing 1 - 10 of 1,588 Reviews

American Family Insurance Reviews FAQs

American Family Insurance has an overall rating of 3.4 out of 5, based on over 1,771 reviews left anonymously by employees. 55% of employees would recommend working at American Family Insurance to a friend and 50% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, American Family Insurance employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Family Insurance. This rating has decreased by -5% over the last 12 months.

55% of American Family Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Family Insurance 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at American Family Insurance to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.

Popular Careers with American Family Insurance Job Seekers

JobsSalariesInterviews

Work at American Family Insurance? Share Your Experiences

or

Affiliated Companies

American Family Insurance Careers

Cover image for American Family Insurance

The American Family Insurance Experience At American Family Insurance, we’ve made it our mission to inspire, protect and restore dreams. ...More

  • Benefits
  • Diversity
  • Military
  • Community
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

Logo

American Family Insurance

670 days ago

Careers
Business Owner. Community Leader. Protector of Dreams. Sound like YOU? Join us for a virtual career networking event, “Opportunity of Your Dreams: You Belong Here”. Connect with our sales leaders and learn about agency owner opportunities available at American Family Insurance in North & South Dakota, Nebraska, Kansas, Minnesota, Iowa, and Missouri. Pre-Register by clicking the link below
Shared image - Welcome! You are invited to join a meeting: Opportunity of Your Dreams: You Belong Here. After registering, you will receive a confirmation email about joining the meeting.
Welcome! You are invited to join a meeting: Opportunity of Your Dreams: You Belong Here. After registering, you will receive a confirmation email about joining the meeting.
glassdoor.com
See all

American Family Insurance Photos

+ Add Photo
American Family Insurance photo of: American Family Campus
American Family Insurance photo of: Volunteer Time
American Family Insurance photo of: Passport to Diversity, 2018
American Family Insurance photo of: Passport to Diversity, 2018
American Family Insurance photo of: Passport to Diversity, 2018
American Family Insurance photo of: Passport to Diversity, 2018
American Family Insurance photo of: Team Bonding, 2018
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

American Family Insurance Job Seekers Also Viewed

State Farm Logo
State Farm

3.6

15,171 Reviews
Compare