American Family Insurance Reviews | Glassdoor

American Family Insurance Reviews

Updated June 11, 2018
779 reviews

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3.4
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Approve of CEO
American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
326 Ratings

779 Employee Reviews

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Pros
Cons
  • "Adding/Subtracting responsibilities with little to no warning" (in 16 reviews)

  • "One would need to have the self-discipline to practice work/life balance" (in 16 reviews)

More Pros and Cons

  1. "Great Working For American Family Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Family Insurance full-time

    Pros

    Great Company! Great Office! Great Schedule!

    Cons

    I cannot think of any cons about working for the company


  2. "Not bad for insurance job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Family Insurance full-time

    Pros

    Ability to work from home

    Cons

    Processes are always changing. Sometimes for the better.

    Advice to Management

    Better metric reporting tools.

  3. "Personal home & auto sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Madison, WI
    Former Employee - Anonymous Employee in Madison, WI

    I worked at American Family Insurance full-time (More than a year)

    Pros

    Seasoned agents are always willing to help out newer agents.

    Cons

    Tons of competition, never ending grind.


  4. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at American Family Insurance full-time (Less than a year)

    Pros

    Pay, benefits, great training, the opportunity to work from home

    Cons

    Late work schedule when you first start out and shift bids take awhile


  5. "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Business Analyst in Madison, WI
    Former Employee - Business Analyst in Madison, WI

    I worked at American Family Insurance (More than 3 years)

    Pros

    Good team work and healthy competetion.

    Cons

    Increase in pay is not much seen


  6. "The job was okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Family Insurance part-time

    Pros

    Once you are settled in, you really get to know the clients. I loved building those relationships.

    Cons

    I would like to see a more positive outlook from co workers and bosses. No acknowledgement of expectations.

    Advice to Management

    Be positive. Know we are they to help and no need to micro manage.


  7. "Customer Ser Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Family Insurance full-time (More than 5 years)

    Pros

    Very good Training and benefits,

    Cons

    Dealing with customers that didn't trust insurance companies

    Advice to Management

    None

  8. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Family Insurance full-time

    Pros

    Great benefits. Caring management. Flexible scheduling Monday through Friday.

    Cons

    A bit of a call center environment even for salaried, non-call center adjusters.


  9. "Solid place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Life Product Management Specialist in Madison, WI
    Former Employee - Life Product Management Specialist in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Family Insurance full-time (More than a year)

    Pros

    Company genuinely cares about its employees. Adopting flexible work schedules and other employee benefits faster than most of its competitors. Generous PTO and other work benefits.

    Cons

    Consensus building is in its blood so it can be hard to move quickly with projects. Sales carries a lot of pull


  10. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Family Insurance full-time

    Pros

    I like all the social initiative our company is taking. They are very serious about improving Diversity and Inclusion

    Cons

    There are lot of meetings to get projects off the ground.


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