American Family Insurance Reviews | Glassdoor

American Family Insurance Reviews

Updated August 14, 2017
693 reviews

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693 Employee Reviews

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Pros
  • Work-life balance, benefits, compensation, opportunity for growth (in 34 reviews)

  • Great Benefits with plenty of PTO (in 33 reviews)

Cons
  • Upper management does not care about the employees, only about the numbers (in 29 reviews)

  • Many of the leaders initiating and leading these changes have little to no direct claims experience (in 14 reviews)

More Pros and Cons

  1. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Family Insurance full-time

    Pros

    Self-employment opportunities, able to create your own business plan

    Cons

    Obviously, You must enjoy sales or this isn't for you


  2. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Damage Adjuster
    Current Employee - Auto Damage Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Family Insurance full-time (More than 10 years)

    Pros

    Opportunities to learn and grow through out the company.
    Great benefits
    The company does listen to their employees for change and ideas.

    Cons

    Training use to be excellent, but over the past few years they have pulled back on trainging and I feel this gives a disadvantage to new hires.
    At times hours can be long.

  3. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at American Family Insurance full-time

    Pros

    One of the best reasons to work with American Family is the opportunity to be self employed and your.

    Cons

    It's also an investment that won't truly show a profit until you've spent year's working on your agency.


  4. Helpful (2)

    "Pretty meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Family Insurance full-time (More than 5 years)

    Pros

    Flexible schedules, every other Friday off, decent pay, good benefits, nice office environment, clean campus with cafeteria onsite.

    Cons

    Minimal raises, poor management, too many people need to be involved in decision. Opinions not taken or asked for- only management is involved in decisions. Too many large, org-wide projects happening all at the same time.

    Advice to Management

    Involve staff in more decision. Trust the people you hire.


  5. Helpful (1)

    "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at American Family Insurance full-time

    Pros

    Nicely updated office with ergonomic work stations.

    Cons

    Poor Management. On monthly reviews you're told your doing great and come the year end annual review they unload issues that were never present before.

    Advice to Management

    Clean house.


  6. "employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Saint Louis, MO
    Current Employee - Employee in Saint Louis, MO
    Recommends
    Positive Outlook

    I have been working at American Family Insurance full-time (More than 3 years)

    Pros

    Great company to work for.

    Cons

    None that come to mind

    Advice to Management

    Great


  7. Helpful (1)

    "Ok Part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Family Insurance part-time

    Pros

    The people I worked with. Small office.

    Cons

    No real guidance from the agent

  8. "Please dont decide to work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Family Insurance full-time

    Pros

    There is no reason to work there except the benefits,

    Cons

    Working at This want to be Insurance company will be the worst mistake you will ever make. They over work and definitely treated like a number. there is too many reasons to list not to work there. But please refrain from working in the claims dept.

    Advice to Management

    Fire all PD Management and start over.


  9. Helpful (2)

    "ASMA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASMA in Madison, WI
    Former Employee - ASMA in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Family Insurance full-time (More than 5 years)

    Pros

    Build relationships with internal and external partners.

    Cons

    No opportunity for growth. Compensation is not competitive.


  10. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook

    Pros

    He's friendly, nice, and easygoing!

    Cons

    None! The job with Wally is enjoyable and rewarding.

    Advice to Management

    Keep doing what you're doing.


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