American Funds Distributors Reviews | Glassdoor

American Funds Distributors Reviews

Updated June 30, 2017
12 reviews

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3.0
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Mark Freeman
5 Ratings

12 Employee Reviews

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  1. "Loved my time here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Support Manager in San Antonio, TX
    Former Employee - Systems Support Manager in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Funds Distributors full-time (More than a year)

    Pros

    Great benefits. Management tries to help and if you're a manager, they have a great training program. Some really good people at AF!

    Cons

    It's a big ship to turn so changes take patience! Technology was a bit behind as well but lots of improvements there when I left.

    Advice to Management

    None.


  2. Helpful (1)

    "SR Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Los Angeles, CA
    Current Employee - Senior Associate in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Funds Distributors full-time (More than 3 years)

    Pros

    Benefits and health care plan are good

    Cons

    Unfortunately, it is who you know and who's butt you kiss. In all honesty, the really hard working, respectful, honest people either got laid off in 2014 or the few that are left are the minority. Managers really do NOT know how to manage people---glorified titles and layers upon layers of them. Integrity went away in 2014. Now a lot of contractors who cannot measure up to the quality and dedication of the people who are no longer here. Even a lot of the permanent associates think they are owed something and many have an ego so huge. They gossip, work at 60% capacity, lunch and texting time are more important to them than getting the work out---and managers let it slide. Too bad it has come to this. Promoting some from within just because their manager and them can gossip all day and they are friends is ot the way JBL and some of the higher ups would like it to be. If they only knew.....

    Advice to Management

    Don't kid yourselves---many of you are clueless and self centered. There are a few good ones left so thank you for you! The AFD of years back is gone----please bring it back. Bring back some of our old colleagues---you will see the difference!

  3. "Retirement Plan Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retirement Plan Sales Consultant in Corona, CA
    Former Employee - Retirement Plan Sales Consultant in Corona, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Funds Distributors (More than 8 years)

    Pros

    Great place to work and career opportunities, to a degree.

    Cons

    Glass ceiling and favoritism abound.

    Advice to Management

    Get rid of mid level management and return to open door policy.


  4. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative, SHSV in Carmel, IN
    Current Employee - Customer Service Representative, SHSV in Carmel, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Funds Distributors full-time

    Pros

    This company is great! You make your own way, and performance spof ask for itself. Do you want opportunities? Strong work ethic and comprehension is a necessity. This is an incredibly detailed industry. Learn it, or get out! People's' futures, people investments are at stake and if the employees don't take the time, effort, or care, those who rely upon American Funds suffer. It is imperative to be receptive to feedback. One must be willing to grow with the company. There is a reason Capital group has been in existence since the GREAT DEPRESSION, and even more reason why the Anerican Funds family has withstood the test of time in an ever-changing, ever-volatile industry. And it still maintains rank among the top investment providers and managers IN THE WORLD!

    Cons

    Once the Company is invested in an individual, they work too hard to maintain relationships, rather than seeing people's true colors and cutting ties. This mentality tends to drag down the morale and level of customer service expected from AFS.


  5. Helpful (1)

    "Started bumpy but great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Indianapolis, IN
    Former Employee - Team Manager in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Funds Distributors full-time (More than 5 years)

    Pros

    After change in senior leadership, customer service/marketing department promoted teamwork, developing associates, and manager development.

    Cons

    Higher as supervisor from outside co. and while went through product/technical training, no training on "how things worked, the culture". Should have had mentor/peer explain ins and outs.

    Advice to Management

    When you promote from within, culture is known. Hiring from outside - don't expect supervisors to jump right in and know the culture. Not something "trained" in class.


  6. Helpful (1)

    "To be or not to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Los Angeles, CA
    Current Employee - Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Funds Distributors full-time (More than 5 years)

    Pros

    The health and MRP benefits are good

    Cons

    To be 'in the inner circle' or to 'be out'. One either has to 'fit in' with the higher ups regardless of your work ethic otherwise you are not 'a favorite' and do not get the special advantages. The culture of many years ago is gone. It is cut throat and who you know. Sadly, at the very top of the ladder, it is not seen how senior level managers treat people. Sr. managers do play favorites and ignore the fact that many people are lazy, come in late, take LONG lunches, disappear during the day, or even sleep at their desk hidden away in a corner. How can associates be online shopping all day instead of working? You tell a manger and it gets ignored because they do not want to deal with it and then they look at you as the bad guy for saying something.
    It's as though the great employees who have the highest work ethic and go above and beyond are not as valued as the 'so-so' employee who does enough to barely get by. Is it because the great ones raise the bar too high and makes the others look bad? Management needs to take a look around them and BE FAIR

    Advice to Management

    Before you make a list of who to lay off - look deep at everything. Work ethic, morals, integrity, honesty, dedication. These are the things that make a great employee and help the company to grow. Not the employee who can gossip with you all the time and who you share personal things with(that should not be shared) Need NEW management throughout. Very few have integrity and can be trusted. They are in it for themselves at whatever the cost.


  7. Helpful (1)

    "Team oriented culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Support in Norfolk, VA
    Former Employee - Market Support in Norfolk, VA
    Recommends

    I worked at American Funds Distributors full-time (More than 3 years)

    Pros

    Lots of teamwork, feedback-based performance reviews.

    Cons

    The "ladder" for advancement is not clear.. it's difficult to figure out what you need to do to get promotions.

    Advice to Management

    Although the team is valued, there isn't much room for individual achievement.

  8. "American Funds was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adviser Marketing in Carmel, IN
    Former Employee - Adviser Marketing in Carmel, IN
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at American Funds Distributors full-time (More than 5 years)

    Pros

    The people I worked alongside, adn teh managers I reported to, were all great people.

    Cons

    The salary was below competetive. Every time I requested a review with a salary increase, the request was denied. It wasn't until I resigned that they offered me more money.

    Advice to Management

    Pay people more.


  9. "ch-ch-ch-ch-changes..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Funds Distributors full-time (More than 8 years)

    Pros

    thorough job training & on-site cafeteria

    Cons

    constant re-organization of management, job titles & responsibilities

    Advice to Management

    more transparency & meritocracy = increased trust and morale


  10. "Large organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good health insurance and retirement plan benefits

    Cons

    Limited opportunities for advancement in sales


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