American Furniture Warehouse Reviews | Glassdoor

American Furniture Warehouse Reviews

Updated December 5, 2017
92 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jake Jabs
58 Ratings

92 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good pay, 4% commission moving high volumes of furniture (in 12 reviews)

  • Good benefits, good pay and vacation (in 8 reviews)

Cons
  • Other sales people complain about literally everything, I think they would complain about getting a raise (in 9 reviews)

  • Jake Jabs needs to stand up and take care of the problems that are higher up (in 5 reviews)

More Pros and Cons

  1. "Money is decent, management is a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Westminster, CO
    Former Employee - Warehouse Associate in Westminster, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Furniture Warehouse full-time (More than 3 years)

    Pros

    -If you work in a satellite store, work is steady but not constant
    -Money is decent with quarterly raises
    -Full-time employment (no part-time)
    -Many opportunities for promotion (only hire from within)

    Cons

    -Management is an absolute mess, a revolving door
    -Customers can be a pain

    Advice to Management

    Get feedback from employees about working conditions and requirements. So many unnessecary requirements and protocols at times.


  2. "Good Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Grand Junction, CO
    Current Employee - Sales Consultant in Grand Junction, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Furniture Warehouse full-time (Less than a year)

    Pros

    Jake Jabs takes care of his people, good pay if your a go getter. Jake Jacobson is a very fair manager and resolves any issue in a timely manner. Get paid weekly, paid vacations, paid sick time, paid personal days, health insurance, life, dental, and optical insurance. The key to success in any business is strong communication. If you are outgoing, friendly and not shy then you will have no problem serving with this great company.

    Cons

    Some employees complain a lot and don’t want to put in an effort, but you will find this at any job. Some of the veteran sales consultants can be bullies at times. If I could change one thing about this company or any company for that matter, I would make it a rule that if you have an issue with another employee you have to try and resolve it with the employee before taking it to management, after all in any company you must fallow the chain of command.

    Advice to Management

    Be more like Sam McKinley, a strong leader with lots of respect, direct and never taking sides.

  3. "Otr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Driver in Phoenix, AZ
    Current Employee - OTR Driver in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Furniture Warehouse full-time

    Pros

    Excellent miles each week well over 3000

    Cons

    Not a lot of room for advancement most movies are lateral


  4. "treat sales associates like crap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Westminster, CO
    Former Employee - Sales Associate in Westminster, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Furniture Warehouse full-time (Less than a year)

    Pros

    none whatsoever. worked to death without being paid the just amount

    Cons

    4% commission no base pay whatsoever, extreme micromanagement, don't trust sales people to do their jobs, on feet all day, required to vacuum and dust gigantic show room, constant drama/politics/competition, blamed for everything, fire people on a whim, extremely high turnover

    Advice to Management

    Don't act like it's a "family-owned" company. It's a petty small-minded business run by control freaks! The loyalty this company expects from its employees is ridiculous consider how he treat them in the lowest manner he can get away with.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Person in Colorado Springs, CO
    Current Employee - Sales Person in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Furniture Warehouse full-time (More than a year)

    Pros

    Strictly commission sales which is great if you're a hard worker. Jake Jabs, the CEO is a very humble person who gives the sales people the confidence to sell his furniture. Would highly recommend working here.

    Cons

    The only drawback is drama, but that comes with any job. It's easy to get sucked into workplace drama here. Just do your own work, worry about you and not everyone else and this place will be great.

    Advice to Management

    Keep up the good work


  6. "A great job with a great company (Sales)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Englewood, CO
    Current Employee - Sales Associate in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Furniture Warehouse full-time (Less than a year)

    Pros

    -Good pay, 4% commission moving high volumes of furniture
    - Good benefits
    -Friendly Management, employees concerns are heard and are usually dealt with quickly
    -No high pressure sales
    -Jake Jabs is still very hands on with the business
    -Lots of room to advance in the company
    -Play by the rules and you will have a great experience

    Cons

    -Employees are required to do phone duty for 30 minutes each day, however, that can lead to some phone sales, so it's not that bad.
    -Other sales people complain about literally everything, I think they would complain about getting a raise.

    Advice to Management

    Keep up the good work. The Compark store management does a good job of looking out for us salesmen when discussing decision with corporate. As a newer employee they are very understanding and never afraid to take the time and lend a hand. I look forward to every day I work.


  7. "Great if you f"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Furniture Warehouse full-time (More than 5 years)

    Pros

    Strong company, clean building. Good co-workers.

    Cons

    Management fires people on a whim, high turnover.

    Advice to Management

    Management rules through unnecessary fear.

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Gilbert, AZ
    Current Employee - Sales Associate in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Furniture Warehouse full-time (Less than a year)

    Pros

    Great company with a great owner! Huge product selection with good prices. Upper management and Human Resources are very helpful. They take are of their employees!

    Cons

    None at all. Good company

    Advice to Management

    Have a special day where employees get a huge discount!


  9. "AFW Management are not qualified for their positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - OTR in Glendale, AZ
    Former Employee - OTR in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Furniture Warehouse full-time (Less than a year)

    Pros

    Good colleagues, personable staff, weekly pay, decent benefits.

    Cons

    * Management should be qualified for their positions
    * inconsistent deciplinary procedures
    * favoritism for promotions
    * not all Open positions are posted.
    * Racial discriminatory comments are made by management.
    * Retailitory actions are condoned and often initiated by management.
    * Company policies are not applicable to all employees.
    * Managers directives can be biased.
    * High school mentality and atmosphere.
    * Managers and HR condones staff members to ask sexual discriminatory questions while on the clock, although new employee orientation verbalizing that there is "Zero Tolerance".
    * There are no grievance guidelines for employees, if you go to HR, their response is so slow that manager's discretion supersedes federal, state and local laws.
    * No weekends off, unless you're a manager's favorite.
    * upper management condescend, belittle and start rumors about staff
    * Favoritism runs high, especially if you are the right color.

    Advice to Management

    Professional training on Equal Opportunity for all managers, leads, supervisors and employees. Follow standardized operating procedures for deciplinary, promotions, and office etiquette. Management should not participate/start rumors about employees. All departments should adhere to company policies eg.: cell phone usage, breaks and lunches should be taken away from work stations, adhere to assigned scheduled shifts, limitations on fraternization should be followed by all employees, nepotism rules should apply.


  10. "Very good place to work, AFW takes car of its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cpu in Gilbert, AZ
    Current Employee - Cpu in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Furniture Warehouse full-time (More than a year)

    Pros

    Motivated Co-Workers
    Clean work environment
    Good pay.
    No layoffs
    Work Hard, get rewarded with a better schedule and raise.
    Good managers.

    Cons

    Can't think of any cons. As long as you pick the right department that fits your personality you should have no issues.

    Advice to Management

    Make sure every employee is working in the right conditions and ask your employees questions about how their job is going regularly.


Showing 92 of 93 reviews
Reset Filters