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American Greetings

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American Greetings

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American Greetings Reviews

Updated Jun 7, 2023

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Found 1,082 of over 1K reviews
3.5
63% Recommend to a Friend
American Greetings CEO Joe Arcuri
66% Approve of CEO

Found 1,080 of over 1K reviews

3.5
63%
Recommend to a Friend
66%
Approve of CEO
American Greetings CEO Joe Arcuri
Joe Arcuri
151 Ratings

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Top Review Highlights by Sentiment

Pros
  • "It's a good job to have if you are looking for flexible hours and days.(in 79 reviews)
  • "Great people to work with(in 71 reviews)
  • "Flexible schedule so far and as long as I am not being trained by someone else.(in 53 reviews)
  • "Flexible schedule, was able to continue to balance work and family.(in 50 reviews)
  • "New building that has all the latest amenities and great food(in 15 reviews)
Cons
  • "Low pay and can be a lot of driving required(in 90 reviews)
  • "time, management was poor(in 44 reviews)
  • "No benefits for the people who put out the product much of which customers consider overpriced.(in 26 reviews)
  • "no training(in 25 reviews)
  • "Managers have very little input in this decision as far as I can tell.(in 23 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of American Greetings and is not affected by filters.

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  1. 5.0
    Former Employee, more than 5 years

    Great company

    May 20, 2023 - Sales in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very nice to work for.

    Cons

    really nothing negative to say

    Be the first to find this review helpful
  2. 3.0
    Former Employee, less than 1 year

    Cashier retail

    Jun 7, 2023 - Sales Associate/Cashier in Oakland, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment and the job was easy

    Cons

    Some people felt entitled and management wasn't that great.

    Be the first to find this review helpful
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  4. 1.0
    Current Employee, less than 1 year

    Worst Job I've Ever Had

    May 25, 2023 - Data Analyst in Westlake, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is ok 3 weeks vacation if you're lucky 10 or so paid holidays

    Cons

    This is the worst job I've ever had. The red flags piled up before I even accepted the job. At the last minute I was told about a 2 year noncompete policy (only applies to Hallmark, more or less), mandatory binding arbitration, and mandatory drug testing. Read the fine print and you will find that in California and a few other places they legally cannot test for pot. In Ohio you are not so lucky. They also have a SEVEN YEAR address history and background check. Literally the same as what you need for a Global Entry card. The employment agreement massively changed during the interview process. As a highly paid technical office worker these have never come up before. Companies are desperate for my skill and usually don't anger the talent. If I had other options I would have thought a long time before accepting. Circumstances made this my best option. What a mistake it was. If someone came up to me today and offered half my salary but no insane management, I'd take it. It is possible that I got a uniquely bad manager, but I can tell a lot of the insane culture permeates more than just my boss. For a solid 4 months I was told the exact opposite of what I was told the week before. Trying to find out what your goals are is like pulling teeth. No matter what you do, you will be hit with double speak about how you should have been doing something else. Somehow everything is a "top priority." I got a "peer mentor" who was clearly given literally no instruction on how to mentor anyone, and management made no effort in making me feel welcome or understand the company processes or culture. I just ran through items on a checklist for a month, then did another project that was higher priority. Or so I thought. My manager then informed me I should have been doing other stuff instead. Despite weekly check ins with management they were somehow blindsided by what was done or not done. I've never loved a boss, but I've usually been able to recognize that they do something. At this job I truly could not tell you what value my boss ads. They are never first to jump on little tasks that the employees would prefer to avoid. They never proactively avoid problems further down the road. They never handle the office politics or follow ups with other departments. They constantly push it back on me to the point where I don't know what they do. Your work isn't done? Management will just say the same 3 phrases over and over. Then wonder why this strategy didn't work the hundredth time. Overwork is common across all departments and staff. You will commonly see people online and sending emails outside of official hours. You will see people on their laptops in the cafeteria at "lunch". Working through lunch is expected. The official hours are 8 to 5, though in practice this is only used to discipline you if you make some other mistake. Nobody works those hours every day, but there is a lot of off-hours work or working that full time period on some days. I have been specifically told that I may have to work beyond the 8-5 hours on some days. The implication was that the average would be above 40 hours per week on a yearly basis. No clear demarcation between work and play. Leaving to get lunch is frowned upon, and staying offsite to eat rather than bringing lunch back to work while eating is uncommon. I've worked in jobs with real life or death impact. I've worked in jobs with billions of dollars on the line. And I have never felt as stressed out as I have been for this greeting card company. HR and management resent you for asking for help. HR is rarely helpful at any company but this is the worst HR I've seen. Good luck leaving. The PTO is a pyramid scheme. It is "awarded" at the start of the fiscal year on March 1st. What they don't tell you is it is very slowly prorated. You don't get paid out for time you don't "earn." It is effectively impossible to take all the PTO you're owed for the month and not owe some money back when you quit or are fired. PTO does not carry over from year to year. If you join after March 1st you get scammed out of PTO. They "prorate" it and round down. Very rigid PTO. If it's February 28th and you want a day off that you don't have, pound sand. Rigid policy followers all around. Nobody cares about work getting done, just if policy was followed. Your recruiter might tell you about the "summer hours" where you get a half day off on Friday. What they don't tell you is you're still working 40 hours. You just pick up an extra hour on Monday through Thursday. These are optional, but just speaks to the insane culture of process over people at AG. Don't tell me you get one extra hour of productivity going from 39 to 40 hours a week. We have science that shows working 32 hours is just as productive as 40. At jobs where they aren't going over time sheets with a fine tooth comb, morale and productivity are higher. Look up Clayton, Dubilier & Rice. They are the shadowy owners of the company and have never been seen or heard from. Talk to people who have been here for years and they'll tell you things were better before the buyout. I suspect AG is enormously profitable but don't have any proof. I also believe I am wildly underpaid in my role. If you work here, be sure to check out the job market and talk with coworkers about a fair salary.

    1 person found this review helpful
  5. 2.0
    Former Employee, less than 1 year

    No time off

    May 6, 2023 - Part Time Merchandiser in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was able to set my own daily schedule.

    Cons

    Low pay, required to work the day before and day of major holidays (Christmas, Valentine’s Day, Mother’s Day, etc), not allowed to take time off the week before or after any holiday. And when you do find days to take a vacation that isn’t around a holiday you have to find your own coverage which is impossible because there’s so much turnover that merchandisers don’t have any room in their schedule to cover more accounts.

    Continue reading
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  6. 3.0
    Current Employee, more than 8 years

    Just okay

    May 23, 2023 - Merchandiser in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, good customer relationships

    Cons

    Low pay, no mileage reimbursement.

    Continue reading
    Be the first to find this review helpful
  7. 2.0
    Former Employee, less than 1 year

    Communication

    May 6, 2023 - Retail Merchandiser in Nashua, NH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Somewhat flexible schedule except during holidays.

    Cons

    There would be no raise because “ your wage will remain at $__for the sustainable future…..because you were hired before the current wage structure went into effect in the fall” All work is based on metrics not reality.

    Continue reading
    Be the first to find this review helpful
  8. 4.0
    Former Employee

    Great Organization

    May 16, 2023 - Category Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Putting smiles on faces through greeting cards, commitment to innovation.

    Cons

    Strong emphasis on cost savings may offset planning for the future.

    Be the first to find this review helpful
  9. 5.0
    Current Employee

    Merchandiser

    May 17, 2023 - Retail Merchandiser 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible on when to service stores.

    Cons

    Not enough hours each week.

    Be the first to find this review helpful
  10. 5.0
    Current Employee

    Fun Job

    May 11, 2023 - Field Merchandising Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Travel local Constant Movement Organizing and placement of product

    Cons

    Warehouse control In store personal not liking vendors

    Be the first to find this review helpful
  11. 2.0
    Current Employee, more than 5 years

    Overworked underpaid

    May 2, 2023 - Part Time Merchandiser in Mentor, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Independence, flexible work schedule, great associates, some exceptional managers

    Cons

    No raises for the past year and a half, if get a raise it is usually in 10-20 cent increments, overworked

    1 person found this review helpful
Viewing 1 - 10 of 1,080 Reviews
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American Greetings Reviews FAQs

American Greetings has an overall rating of 3.5 out of 5, based on over 1,136 reviews left anonymously by employees. 63% of employees would recommend working at American Greetings to a friend and 50% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, American Greetings employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at American Greetings. This rating has improved by 1% over the last 12 months.

63% of American Greetings employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Greetings 4.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at American Greetings to be culture, coworkers, work life balance and the cons to be senior leadership, career development, benefits.

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Glassdoor has 1,136 American Greetings reviews submitted anonymously by American Greetings employees. Read employee reviews and ratings on Glassdoor to decide if American Greetings is right for you.