American Greetings Reviews | Glassdoor

American Greetings Reviews

Updated May 16, 2017
446 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
American Greetings CEO and Director Zev Weiss
Zev Weiss
189 Ratings

446 Employee Reviews

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Pros
Cons
  • no longer accepting full time merchandisers (only part time) (in 16 reviews)

  • Upper management not accessible or helpful when needed (in 13 reviews)

More Pros and Cons

  1. "American Greetings Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - in Cleveland, OH
    Former Employee - in Cleveland, OH

    I worked at American Greetings full-time (More than 3 years)

    Pros

    good work life balance and great new facility

    Cons

    not a lot of upward mobility opportunities


  2. "Holiday Order Filler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manual Holiday Order Filling in Osceola, AR
    Former Employee - Manual Holiday Order Filling in Osceola, AR
    Recommends
    Positive Outlook

    I worked at American Greetings full-time (Less than a year)

    Pros

    Very wide variety of 20+ different departments and each have +10 different positions in each departments .. so you're very much more than open to everything that could decide your shift, pay, and the other work environments

    Cons

    On top of all that opportunity for employees, in reality you can get assigned to any department but you are doing it wrong with yourself and jaylen have a larger build, and it affects your spread, and Actually on some random stuff from y'all to be honest with us, I'm going to get a good strong

    Advice to Management

    My department manager and supervisor are always doing their job correctly when it comes up to me and our clumsy selfs ;)


  3. "Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Atlanta, GA
    Current Employee - Retail Merchandiser in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Flexible Hours. Work Independently

    Cons

    Expectations of degree of commitment to job is large. Should not have to work multiple times 10 hours in one day with push back on how long it takes to do the job

    Advice to Management

    Learn how to manage employee expectations. Communicate what the company expects.


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  5. "OK place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Westlake, OH
    Current Employee - Analyst in Westlake, OH
    Doesn't Recommend
    No opinion of CEO

    I have been working at American Greetings full-time (More than 10 years)

    Pros

    Work/Life balance, good benefits, great new location and building

    Cons

    Silos, incompetent managers, too many layers of managers. Business model geared towards millennials is a waste of time - they don't stay long enough to learn the business.

    Advice to Management

    look at inventing is your tenured associates


  6. Helpful (2)

    "Merchandiser part time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Tracy, CA
    Current Employee - Merchandiser in Tracy, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Setting your own schedule. There are times that AG requires you to work unfortunately these were usually fall on holidays Christmas Eve valentine day.

    Cons

    Impossible workload with the time allotted
    Threatening management trying to intimidate you to work faster
    Working for free on your own time to complete required workload
    9cent raises per year
    Micromanaged constantly by people who are never in the store
    Unprofessional rude and childish manager
    Working holidays such as Christmas Eve
    Not being reimbursed for mileage
    Unhappy customers with American greeting product
    Constant turnover and turnaround of employees

    Advice to Management

    Get out into the field occasionally talk to people and listen to what they say


  7. Helpful (1)

    "American Greetings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Hampton, VA
    Former Employee - Retail Merchandiser in Hampton, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Greetings part-time (More than a year)

    Pros

    You can make your own hours for the most part

    Cons

    A LOT of travel because those with seniority get the best locations even if you live in the merchandising area you're requesting, lack of overall care for the employees

    Advice to Management

    Be more observant of the needs of the employee


  8. "Part Time Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Merchandiser in New York, NY
    Current Employee - PT Merchandiser in New York, NY
    Doesn't Recommend

    I have been working at American Greetings part-time (More than 3 years)

    Pros

    Flexibility in schedule, very little work in summer

    Cons

    Low pay, duties that you are required to perform weekly cannot be completed in the amount of time they allot. You are not paid for the time you spend reporting your time, checking activities & schedule and reviewing the activities that you need to complete. They allow you to report up 15 minutes weekly to payroll for administrative time spent but only if you have have 15 minutes unused from your weekly hours. The also require you to perform "peak service" calls to certain stores the day(s) before a holiday. This mean you have to service a store for 1 hour and that's it. Your time spent going to and from the store is not paid, and the day before Mother's Day they require 2 peak calls, one in the AM and one in the PM. So they expect you to go to a store for one an hour, leave and then return in the afternoon for one hour to service the store. So its important to live very close to the stores you service or you could be spending more time commuting to and from a store than the actual time you spend in the store working.

    Advice to Management

    They should try doing the job themselves and see that their expectations are unrealistic.


  9. Helpful (2)

    "Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Merchandiser in Dallas, TX
    Current Employee - Part Time Merchandiser in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Greetings part-time (More than 8 years)

    Pros

    It's part time, where they tell you the number of hours your card account(s) gets, and you work those hours on your own schedule.

    Cons

    Management will not update you on information until the last minute. This company seems to change out territory leads often.

    Advice to Management

    Warnings would be nice, and listening to staff when they say they need assistance would also be good.


  10. Helpful (1)

    "Territory Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Greetings full-time (More than 3 years)

    Pros

    Company tries to live it's mission statement.

    Cons

    Some managers are great to work for and others are terrible. You will never know if your manager is terrible until you work for them.


  11. "Decent place to work generally speaking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake, OH
    Current Employee - Anonymous Employee in Westlake, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The Company is engaging and friendly with the employees and a lot of flexibility is offered for the work environment

    Cons

    Company is located on the far west side so if you are live on that side of town it is awesome otherwise a burden and long travels


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