American Greetings Reviews | Glassdoor

American Greetings Reviews

Updated November 17, 2017
269 reviews

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Current Employees

3.5
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American Greetings CEO and Director Zev Weiss
Zev Weiss
122 Ratings

269 Employee Reviews

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Pros
Cons
  • The starting pay for a part-time merchandiser isn't all that great (in 19 reviews)

  • Since it is a part time job you receive no benefits (in 16 reviews)

More Pros and Cons

  1. "Great for a part time postion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at American Greetings part-time (More than 3 years)

    Pros

    Make your own reasonable schedule. Must be a self starter, and be outgoing.

    Cons

    Not a lot of room for advancement. The written instructions can be difficult to understand.


  2. "Field Sales Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager
    Current Employee - Territory Sales Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Greetings full-time (More than 3 years)

    Pros

    Working in Field Sales allows you to have a different experience every day: your nearest boss will most likely live in a different city or state, so you will have to have strong time management to perform well in this role. The company car, flexible work days, and ability to work outside a cubicle are the main perks of this position.

    Cons

    Working in retail can be tricky - your workload increases around the holidays, and you'll have to deal with store managers in major chains that don't like talking with vendors. It can be tricky to run a territory with part time employees - there's less loyalty, so you'll often have merchandisers quit during busy periods.

    Advice to Management

    While communication has recently improved between Corporate and Field Sales, there is still a big opportunity to connect these two entities. Currently, there are many different platforms a sales manager must consult to be aware of important notifications and changes, but there's not a common area to receive and transmit all of this information.

  3. Helpful (2)

    "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Moab, UT
    Current Employee - Retail Merchandiser in Moab, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Flexibile hours, lots of support via phone, efficient equipment to do the job ; tablt, scanner, supplies, instructions.

    Cons

    Low pay and little guidance on how to get a raise.

    Advice to Management

    Offer incentives and/or clearer guidelines for merchandisers to obtain wage increases.


  4. "Poor outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchant Analyst in Westlake, OH
    Former Employee - Merchant Analyst in Westlake, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Greetings full-time (More than 5 years)

    Pros

    Great product that makes you feel like you're doing something positive. Awesome new building with state of the art amenities like Starbucks, a full-service cafeteria, post office, etc. Great benefits like a fully vested 401k as soon as you start, with a 6% match. Tuition reimbursement and relocation as well. Work life balance and flexibility are high. Casual environment and dress code.

    Cons

    There is a major lack of formalized training, in combination with overcomplicated processes that require heavy training, leading to frequent issues that are a pain to deal with. There is no incentive to do your job well or go above and beyond. You may get raises or even small bonuses if your performance is exemplary, but low performers also receive raises and the disparity between rewards is minimal. If you do your job well, you get rewarded with more work. Sometimes, high performers are expected to do the work of their managers, without the promotion or the raise. Your career development comes secondary to what benefits your director. Morale is incredibly low with these types of internal issues combined with a rapidly declining industry and losing retailer partnerships frequently. Associates are challenged to see positive numbers but aren't given enough resources to even make a dent in the double digit declines we consistently see year over year.

    Advice to Management

    If you want to improve as a business, empower your employees and show them that they are valued and incentivized to do so. Employee turnover is high.


  5. "Office Manager, Organist/ Choirmaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Merchandiser in Lordstown, OH
    Current Employee - Part Time Merchandiser in Lordstown, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Flexible hours, working with diverse people, graphic desktop design, scheduling calendar, solving problems with people seeking help, running everyday office work

    Cons

    More work than time allotted, not enough people to cover the everyday demand of running an efficient office, hours not flexible for amount of work and timing of office


  6. "Goof for extra income"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser
    Current Employee - Merchandiser

    I have been working at American Greetings part-time (More than a year)

    Pros

    Flexible schedule work at your pace

    Cons

    Low pay unrealistic expectations if the employees..backstabbing co workers who will mess up your stores

    Advice to Management

    Try being a merchandiser and see if it is realistic


  7. "Part time merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Merchandiser in Hickory, NC
    Current Employee - Part Time Merchandiser in Hickory, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Greetings part-time (More than 5 years)

    Pros

    Flexible schedule, independent work, fun helping customers

    Cons

    low pay for hard work

    Advice to Management

    pay more

  8. "Good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Greetings part-time

    Pros

    Very flexible schedule. Can work any time of the day

    Cons

    Since it is a part time job you receive no benefits


  9. "I.S. Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I S Representative in Osceola, AR
    Current Employee - I S Representative in Osceola, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Greetings full-time (More than 3 years)

    Pros

    Relaxed environment. Ability to work from home. Good work/life balance. Freedom to work with new technologies

    Cons

    The commute; most employees live in Jonesboro or Memphis which are 1 hour away. Supporting a lot of legacy applications (some written in Microsoft Access!). Unhappy coworkers really dampens the mood.

    Advice to Management

    Be proactive in trying to gauge employee morale. Have an open discussion that includes all employees, and work towards fixing the issues they may have.


  10. Helpful (2)

    "Territory Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSM
    Current Employee - TSM
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Greetings full-time (More than 3 years)

    Pros

    Work / Life Balance. It's all about your team, if you develop a good one your work life is simple as can be with under 40 hours a week consistently.

    Private company, if you've ever worked for a public company that penny pinches at every corner because it needs to report to shareholders you know how wonderful a private company can be.

    My DM is amazing. He's been around forever, knows his stuff and treats us with nothing but respect. My best boss I've ever had.

    Company car w/ insurance and gas, phone and computer.

    Cons

    No real room for advancement unless you are willing to move to Cleveland

    Your employees work whenever they want which means they text an email at all different times too.

    The pay isn't amazing, it was definitely a pay cut to come here but for how much we do it's fair.

    Advice to Management

    Keep us in the loop a little more. With a company so private it's important we know whats going on in the card world.


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