American Greetings Reviews | Glassdoor

American Greetings Reviews

Updated September 10, 2017
45 reviews

Filter

Filter

Current Employees

2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
American Greetings CEO and Director Zev Weiss
Zev Weiss
26 Ratings

45 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • The starting pay for a part-time merchandiser isn't all that great (in 19 reviews)

  • Since it is a part time job you receive no benefits (in 16 reviews)

More Pros and Cons

  1. Helpful (4)

    "Core Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at American Greetings part-time

    Pros

    Excellent Flexibility
    Great local co-workers
    Minimal supervision

    Cons

    Low Pay
    No benefits
    Unrealistic expectations
    Poor communication from corporate
    Poor planning and roll out of projects

    Advice to Management

    Reevaluate every aspect of this company from the ground up. There are so many opportunities for improvement. If Senior VP Erwin Weiss were to go back in time to 1906 and tell the founder Polish immigrant Jacob Sapirstein, who began by selling cards from a horse-drawn cart that his company had stayed in the family for all these years, now had over 30,000 employees, reached an annual revenue of 1.8 billion dollars, and that the President/CEO made more than 10 million dollars a year I'm sure Joseph would be proud beyond measure. But how would he feel if you also told him that many employees received substandard pay, no benefits and poor working conditions? How would he feel to learn that the company showed little regard for the environment and had no system for recycling or donating outdated or discontinued product? And while it's true that the American Greetings name is still accurate since the cards are still manufactured in America, but explain to him that so many other aspects of the business are outsourced. That with so much money and technology the company either can't figure a better way to do business or just chooses not to. I believe that Mr. Sapirstein would want better for his employees and America. After all, it is safe to assume he immigrated from Poland to seek a better life for himself and his family. So, Mr. Weiss - all three of you - please remember the spirit in which this company was founded. You can increase your pay scale for hourly workers, improve warehouse worker conditions, add support staff in the field, seek solutions to minimize the company's impact on the environment, improve systems and processes all while remaining profitable and keeping your salaries. But you have to see the value in it and make it a priority. Just ask Jacob, I'm sure he'll agree.


  2. "Inconsistent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Greetings part-time

    Pros

    Most stores allow you to create your own schedule on when you want to work

    Cons

    Hours are inconsistent, too much driving around for little work to be done, and under appreciated

  3. Helpful (3)

    "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Oakland, CA
    Current Employee - Merchandiser in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Your by your self
    Come in any time as long as you get the job done.

    Cons

    Management is very unprofessional they gossip with every other merchandiser about everyone else.

    Not very good training

    And headquarters need to figure there crap out constantly making mistakes. And you have to call them for pretty much everything.

    A lot of merchandisers work off the clock because it's not enough hours and there's no overtime ever.

    Advice to Management

    Be more organized and focus on the new employee your training rather then show one thing and then talk on the phone the rest of the shift.

    Stop gossiping with other merchandisers so unprofessional that management thinks ok to talk among there employees about others. Harrasment??

    No advancement what so ever

    Technology is so out dated.

    Some stores have only one call and it's for an hour and you have to drive 3 cities over. Not worth it!


  4. Helpful (3)

    "A good place to work if you have no career goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cleveland, OH
    Current Employee - Analyst in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Greetings full-time (More than a year)

    Pros

    Easy hours- you aren't really expected to stay late to work in most departments (note I say MOST, not all), and the new "flex" hours let you work a little bit more around your schedule rather than the normal 8-5

    Decent pay- you get paid a decent amount for the area. It varies a lot employee to employee even with similar backgrounds, but you won't be eating ramen every day.

    They encourage horizontal movement. You are free to try to move to other departments even without experience after only a few years in your current role.

    You are offered healthcare benefits.

    The new corporate location is beautiful and in a good spot. Lots of things to do.

    Not a competitive environment. This isn't a pro for me, but a lot of people like it, you'll never feel like you're fighting for your role or another position. There aren't really any incentives to doing your work well (besides a cost of living pay increase each year) so you don't even have to compete with yourself to do better if you aren't motivated to do so.

    Cons

    VERY little vacation time

    Low level managers are promoted based on seniority or other factors, not on leadership or ability to learn and they aren't trained or required to even know anything about to department they are managing. So you'll likely run into at least one horrible boss.

    A lot of micromanaging and general distrust of employees, hidden under a blanket of polite behavior.

    Very few travel opportunities in corporate, even in some roles where it's advertised that travel is frequent. This could be a pro for some people.

    Healthcare coverage offered is horrible and covers very little for a very high cost.

    The systems are ancient and sometimes impossible to work with.

    Almost no opportunity to move vertically. There aren't "senior" level positions like in most companies. You're at your level, or you're in the role of your boss. If your boss stays for a while, you don't move up either.

    Advice to Management

    Take time to actually learn the roles of the people you're managing. Stop micromanaging. Listen to the goals of the people you're managing. Look up to the higher level managers who were promoted because of their leadership and the genuine care they have of employees. Model yourself after them.


  5. Helpful (2)

    "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Atlanta, GA
    Current Employee - Retail Merchandiser in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Flexible Hours. Work Independently

    Cons

    Expectations of degree of commitment to job is large. Should not have to work multiple times 10 hours in one day with push back on how long it takes to do the job

    Advice to Management

    Learn how to manage employee expectations. Communicate what the company expects.


  6. Helpful (5)

    "Merchandiser part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Tracy, CA
    Current Employee - Merchandiser in Tracy, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Setting your own schedule. There are times that AG requires you to work unfortunately these were usually fall on holidays Christmas Eve valentine day.

    Cons

    Impossible workload with the time allotted
    Threatening management trying to intimidate you to work faster
    Working for free on your own time to complete required workload
    9cent raises per year
    Micromanaged constantly by people who are never in the store
    Unprofessional rude and childish manager
    Working holidays such as Christmas Eve
    Not being reimbursed for mileage
    Unhappy customers with American greeting product
    Constant turnover and turnaround of employees

    Advice to Management

    Get out into the field occasionally talk to people and listen to what they say


  7. "Greetings cards..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cleveland, OH
    Current Employee - Analyst in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Greetings full-time (More than a year)

    Pros

    laid back culture, can wear jeans everyday, not heavy workload

    Cons

    talk of "the family" aka the Weiss' that are head of the company-yet you never see them.

    Advice to Management

    better training

  8. Helpful (2)

    "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Merchandiser
    Current Employee - PT Merchandiser
    Doesn't Recommend
    Negative Outlook

    I have been working at American Greetings part-time

    Pros

    I am currently a part time worker at American Greetings. I live the flexibility to set your own hours and that you work by yourself.

    Cons

    Very slow except when it's holiday time then the time is outrageous. The managers and district managers are not that great, when they meet you they talk real nice but they send you an email with a bad review.

    Advice to Management

    Get managers who know what they are doing and not just off the street.


  9. Helpful (6)

    "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Merchandiser in Midwest, WY
    Current Employee - PT Merchandiser in Midwest, WY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at American Greetings part-time (More than 3 years)

    Pros

    Flexible work hours at times

    Cons

    They work you to death at the holidays
    No room for advancement
    You have to work every weekend if you service a Walmart.
    You can barely take a vacation. You have to find someone to take your place.
    The stores can be very hard to work with about placing product outside of the card department.
    They overwhelm you with merchandise at the holidays and expect you to do the work of two people with no help or support.

    Advice to Management

    Support the merchandisers that work so hard for you.
    Promote from within.


  10. Helpful (5)

    "A little good, but a lot of bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PTM (Part Time Merchandiser)
    Current Employee - PTM (Part Time Merchandiser)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are only a few pros for working this job: casual dress, no manager looking over your shoulder, and you can create own schedule half the time.

    Cons

    There are many cons to working with this company as follows: lack of diversity, too much work expected for the allotted time, expected to sell to store managers who don't want to hear it, a lot of weeks you cannot create your own schedule, upper management does not listen and are disrespectful, and there is a culture of snobbery.

    Advice to Management

    If you cannot allot the appropriate amount of time for employees to do the work necessary, then why are you still in business?


Showing 45 of 527 reviews
Reset Filters