American Greetings Reviews | Glassdoor

American Greetings Reviews

Updated February 23, 2017
100 reviews

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4.0
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American Greetings CEO and Director Zev Weiss
Zev Weiss
46 Ratings

100 Employee Reviews

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Pros
Cons
  • no longer accepting full time merchandisers (only part time) (in 16 reviews)

  • Upper management not accessible or helpful when needed (in 13 reviews)

More Pros and Cons

  1. "Ok employer for a huge corporation."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in Cleveland, OH
    Current Employee - Operations Analyst in Cleveland, OH
    Recommends
    Disapproves of CEO

    Pros

    American Greetings is the largest employer in my field in my home town. It's basically the holy grail if you get in.

    Cons

    Leadership stays in the family. Stock price more important than quality and integrity of product. Questionable financial decisions at WHQ, like the new park and recent major remodeling. There are too many levels of buracracy to sift through to get things done. Major projects take years to implement, during which time technology and the rest of the world moves forward.

    Advice to Management

    Senior Management should learn to care a little more about the quality and integrity of product. They should look outside the family for high up leadership positions.


  2. "American Greetings needs to become more proactive and listen to its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Cleveland, OH
    Former Employee - Operations Manager in Cleveland, OH
    No opinion of CEO

    Pros

    Within headquarters, there are many opportunities to move around to different departments. If you prove yourself, and don't rock any departmental "boats", or upset any departmental heads, you shouldn't have a problem gaining experience and building your resume.

    Cons

    The systems are becoming increasingly outdated. In order to compete in business today, the employees need to have access to accurate information on a daily, if not real-time basis. This would also help to retain and attract talent. The people that talk a good game go further than they should. If you do good work, you need to hope that your boss is good enough to see it, if not, you better start blowing your own horn or get out.

    Advice to Management

    Upgrade the systems. Recognize that the profit margins of the greeting card industry and the overall market is declining and develop strategies to address this reality. HR has organized manditory courses aimed at encouraging managers to challenge and question direction, as well as developing other skills. This is good for the organization, but there are many, in senior levels within the organization that dislike subordinates challenging their views. So the talk is there, but the walk is not. Senior management needs to send the message that employees in the "trenches" can offer some of the best suggestions. Or, maybe they truly don't believe this? There are too many managers that are interested in defending their kingdom and not doing what's best for the company.


  3. "Good Company in a shrinking industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Approves of CEO

    Pros

    People are great, work life balance is respected but you need to speak up when things get tough. If you do, you will get help.

    Cons

    Cleveland is a bedroom community, so not a great place for young professionals looking for a ton of after work hot spots. But not anywhere near what Forbes would have you think...

    Advice to Management

    Focus on strengths (e.g. in house creative), not the internet.


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  5. "Was very happy here until the last couple of years"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant in Cleveland, OH
    Current Employee - Merchant in Cleveland, OH
    Approves of CEO

    Pros

    For the first time in a decade, a clear corporate strategy communicated to everyone.
    Challenging work keeps things interesting
    The people

    Cons

    Uncertainty about future location of headquarters is disturbing
    Management says they want to empower employees but still supports a very hierarchical approval process for most decisions
    Layoffs every year

    Advice to Management

    Walk the walk
    Open up senior ranks to more women and minorities


  6. "a fun work environment when their is work to do, sometimes slow."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Supervisor in High Point, NC
    Former Employee - Floor Supervisor in High Point, NC
    Recommends
    Approves of CEO

    Pros

    i was promoted rather quickly. easy to learn most of your duties. management team was excellent. flexible work schedule if you need time off. annual vacation alotted to you.

    Cons

    low hours when not busy. time crawls when your to do list is done. secret shoppers can easily not be honest about their experience.

    Advice to Management

    i have no advice for management, they were great.


  7. Helpful (1)

    "I was treated fairly and AG was a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in Atlanta, GA
    Former Employee - National Account Manager in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Recognition for accomplishments and goals reached from upper management and department heads. Excellent benefits package and a fair salary for a National Account Manager.

    Cons

    Slow to move on decision making relating to account management and sales related activities. Layoffs were always a concern toward the end of fiscal year.

    Advice to Management

    Treat employees more like family and less like a number, lose to GE mentality of cutting the bottom 10% each year.


  8. Helpful (3)

    "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Supervisor in Valdosta, GA
    Former Employee - Area Supervisor in Valdosta, GA
    Recommends
    Approves of CEO

    Pros

    Work on your own. See results of your efforts! Good people to work for!

    Cons

    Can be overwhelming; need to learn to manage your time and you'll be fine.


  9. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Approves of CEO

    Pros

    Friendly work environment, people who care, great career opportunity

    Cons

    Too conservative in embracing change and risks involved with innovation

    Advice to Management

    Boost creativity and innovation to win the century


  10. Helpful (1)

    "Consistency is key"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - American Greetings Contractor in Cleveland, OH
    Current Employee - American Greetings Contractor in Cleveland, OH
    Recommends
    Approves of CEO

    Pros

    Flexible hours
    no micromanagement, to a point
    pay is decent
    some really sharp/talented co-workers
    everyone is likable for the most part
    great work/life balance
    easy commute, as long as you live on the west side

    Cons

    - management is severely inconsistent in it's practices and attitude
    - sometimes you will run across an extremely effective manager, and sometimes the polar opposite, it depends on who walks through the door that day
    - impractical deadlines bordering on the impossible if you don't manage them yourself and possess the forethought to start work on something before it comes to managements attention
    - there is very little information sharing between departments, no one plays for the same team at AG

    Advice to Management

    - promote communication between departments and teams within departments
    - recognize talent when you see it and work to cultivate that talent
    - properly train your managers to manage, and be consistent about it
    - recognize problem employees, work to correct their behavior, or fire them and replace them. There is way to much dead weight at American Greetings.


  11. "PTO Warehouse Inventory Hyster Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PTO-Power Truck Op in Afton, TN
    Former Employee - PTO-Power Truck Op in Afton, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Greetings full-time (More than 8 years)

    Pros

    Great employees to work with. Laid back environment. People work as a team without haveing management shoving teamwork down your throat. It isn't required to work as a team but we did anyways.

    Cons

    Union Plant so the people who have been there for years don't do anything. The union allows employees that don't pull their weight to stay on without consequences. This is killing the business.

    Advice to Management

    Take time to properly train employees. Find a way to get rid of the employees that have been there for years that don't do anything. I understand if they are still doing the job but when they expect a newer employee to do their job as well as their own you are paying two people when you should be paying one. This is a major problem and needs to be corrected.



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