American Greetings Reviews | Glassdoor

American Greetings Reviews

Updated September 19, 2017
100 reviews

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American Greetings CEO and Director Zev Weiss
Zev Weiss
47 Ratings

100 Employee Reviews

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Pros
Cons
  • The starting pay for a part-time merchandiser isn't all that great (in 19 reviews)

  • Since it is a part time job you receive no benefits (in 16 reviews)

More Pros and Cons

  1. "merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Greetings part-time

    Pros

    flexible hours good pay good people

    Cons

    not enough hours to make a living
    not enough time to complete tasks
    not enough hours a week


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Manager
    Former Intern - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Greetings as an intern

    Pros

    Autonomy, flexibility and good people.

    Cons

    A "creative" company that does little to no marketing towards their target audience or future customer. Romantic about what got the company to where it is.

    Advice to Management

    Spend the money to get talent onboard that understands where customers are spending their time and attention. Stop being romantic about a YouTube video from 3 years ago. Build your social media presence, keep it relevant and keep the content flowing every single day. If senior leadership wants AG to be revelant in the coming years, they should listen to junior leaders who are close to their future customer. AG is bleeding young talent. Sadly, these are associates who have the relevant vision to help AG succeed.

  3. "Account Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at American Greetings part-time (More than 3 years)

    Pros

    I enjoyed working independently and interacting with store personnel.

    Cons

    The company expects 12 hours work to be completed in 6. No raises to speak of.

    Advice to Management

    Appreciate your employees.


  4. Helpful (4)

    "Core Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at American Greetings part-time

    Pros

    Excellent Flexibility
    Great local co-workers
    Minimal supervision

    Cons

    Low Pay
    No benefits
    Unrealistic expectations
    Poor communication from corporate
    Poor planning and roll out of projects

    Advice to Management

    Reevaluate every aspect of this company from the ground up. There are so many opportunities for improvement. If Senior VP Erwin Weiss were to go back in time to 1906 and tell the founder Polish immigrant Jacob Sapirstein, who began by selling cards from a horse-drawn cart that his company had stayed in the family for all these years, now had over 30,000 employees, reached an annual revenue of 1.8 billion dollars, and that the President/CEO made more than 10 million dollars a year I'm sure Joseph would be proud beyond measure. But how would he feel if you also told him that many employees received substandard pay, no benefits and poor working conditions? How would he feel to learn that the company showed little regard for the environment and had no system for recycling or donating outdated or discontinued product? And while it's true that the American Greetings name is still accurate since the cards are still manufactured in America, but explain to him that so many other aspects of the business are outsourced. That with so much money and technology the company either can't figure a better way to do business or just chooses not to. I believe that Mr. Sapirstein would want better for his employees and America. After all, it is safe to assume he immigrated from Poland to seek a better life for himself and his family. So, Mr. Weiss - all three of you - please remember the spirit in which this company was founded. You can increase your pay scale for hourly workers, improve warehouse worker conditions, add support staff in the field, seek solutions to minimize the company's impact on the environment, improve systems and processes all while remaining profitable and keeping your salaries. But you have to see the value in it and make it a priority. Just ask Jacob, I'm sure he'll agree.


  5. "Inconsistent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at American Greetings part-time

    Pros

    Most stores allow you to create your own schedule on when you want to work

    Cons

    Hours are inconsistent, too much driving around for little work to be done, and under appreciated


  6. "Deli worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at American Greetings part-time

    Pros

    I got off no later than 8, I put up meat and made a lot of orders. We were always busy. It made our job flow easier.

    Cons

    Unhappy with my co worjers because they complained a lot. It didn't make me want to leave. I just would have felt better working with positive people.

    Advice to Management

    Be fair to all employees


  7. Helpful (1)

    "Infrastructure Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infrastructure Engineer in Cleveland, OH
    Former Employee - Infrastructure Engineer in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at American Greetings full-time (More than a year)

    Pros

    New building and location is ok. Get to wear jeans to work.

    Cons

    Corporate culture does not find it's way into the infrastructure team. Micromanagement, outdated procedures, too small team for such a large environment, co-workers / team members have been at AG for a LOOOONG time with no outside experience which leads to narrow-sighted focus.

  8. Helpful (2)

    "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Oakland, CA
    Current Employee - Merchandiser in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Your by your self
    Come in any time as long as you get the job done.

    Cons

    Management is very unprofessional they gossip with every other merchandiser about everyone else.

    Not very good training

    And headquarters need to figure there crap out constantly making mistakes. And you have to call them for pretty much everything.

    A lot of merchandisers work off the clock because it's not enough hours and there's no overtime ever.

    Advice to Management

    Be more organized and focus on the new employee your training rather then show one thing and then talk on the phone the rest of the shift.

    Stop gossiping with other merchandisers so unprofessional that management thinks ok to talk among there employees about others. Harrasment??

    No advancement what so ever

    Technology is so out dated.

    Some stores have only one call and it's for an hour and you have to drive 3 cities over. Not worth it!


  9. Helpful (3)

    "A good place to work if you have no career goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cleveland, OH
    Current Employee - Analyst in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Greetings full-time (More than a year)

    Pros

    Easy hours- you aren't really expected to stay late to work in most departments (note I say MOST, not all), and the new "flex" hours let you work a little bit more around your schedule rather than the normal 8-5

    Decent pay- you get paid a decent amount for the area. It varies a lot employee to employee even with similar backgrounds, but you won't be eating ramen every day.

    They encourage horizontal movement. You are free to try to move to other departments even without experience after only a few years in your current role.

    You are offered healthcare benefits.

    The new corporate location is beautiful and in a good spot. Lots of things to do.

    Not a competitive environment. This isn't a pro for me, but a lot of people like it, you'll never feel like you're fighting for your role or another position. There aren't really any incentives to doing your work well (besides a cost of living pay increase each year) so you don't even have to compete with yourself to do better if you aren't motivated to do so.

    Cons

    VERY little vacation time

    Low level managers are promoted based on seniority or other factors, not on leadership or ability to learn and they aren't trained or required to even know anything about to department they are managing. So you'll likely run into at least one horrible boss.

    A lot of micromanaging and general distrust of employees, hidden under a blanket of polite behavior.

    Very few travel opportunities in corporate, even in some roles where it's advertised that travel is frequent. This could be a pro for some people.

    Healthcare coverage offered is horrible and covers very little for a very high cost.

    The systems are ancient and sometimes impossible to work with.

    Almost no opportunity to move vertically. There aren't "senior" level positions like in most companies. You're at your level, or you're in the role of your boss. If your boss stays for a while, you don't move up either.

    Advice to Management

    Take time to actually learn the roles of the people you're managing. Stop micromanaging. Listen to the goals of the people you're managing. Look up to the higher level managers who were promoted because of their leadership and the genuine care they have of employees. Model yourself after them.


  10. Helpful (2)

    "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Merchandiser in Atlanta, GA
    Current Employee - Retail Merchandiser in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at American Greetings part-time (More than a year)

    Pros

    Flexible Hours. Work Independently

    Cons

    Expectations of degree of commitment to job is large. Should not have to work multiple times 10 hours in one day with push back on how long it takes to do the job

    Advice to Management

    Learn how to manage employee expectations. Communicate what the company expects.


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