American Health Holding Reviews | Glassdoor

American Health Holding Reviews

Updated December 2, 2018
30 reviews

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2.8
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Paul Lavin
13 Ratings

Employee Reviews

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  1. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Health Holding full-time

    Pros

    Supportive management through the company

    Cons

    None I can think of


  2. "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Health Holding full-time

    Pros

    Work at home ability available

    Cons

    No work life balance , phone call center

    Advice to Management

    Staff for business. Decrease the re work nurses do from the administrative team (intake).

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intake Coordinator in New Albany, OH
    Current Employee - Intake Coordinator in New Albany, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Health Holding full-time (More than a year)

    Pros

    Good pay, Nice environment, Off on holidays, overtime, yearly raises

    Cons

    Back to back calls, with no breather in between. It’s repetitive.


  4. Helpful (1)

    "Confidential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at American Health Holding full-time (More than 10 years)

    Pros

    Great team and co-workers, supportive and delightful customers

    Cons

    Salaries are lower than expected for work required, service to customer could be better. Mostly focus on producing, billable hours. Turnover seems high.


  5. "Disease Management Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Disease Management RN in Columbus, OH
    Former Employee - Disease Management RN in Columbus, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at American Health Holding full-time (More than 3 years)

    Pros

    Work with a great team of nurses

    Cons

    Management create a threatening environment


  6. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Health Holding full-time (More than a year)

    Pros

    Work from home position

    Cons

    -Disorganized and inadequate training
    -Unrealistic work load
    -Continuously changing their mind for time frames and tasks to be completed

    Advice to Management

    Get organized and train everyone the same.


  7. "Lazy supervisors Entitled upper management Negative environment/gossip Outrageous call volume"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Health Holding full-time (More than 5 years)

    Pros

    Benefits are nice, they provide lunch twice a month (done by a voting system) and that’s it! There are no pros to working here

    Cons

    This place is absolutely terrible! Never ever work here! The supervisors are lazy as they come! They have constant meetings about nothing! What call center do u know that requires supervisors to meet everyday? The CEO, Ron micro manages from across the country and has no real rapport with his employees your just another number to him. The call Volume is near 100-120 calls a day they never stop ringing but we have people on “special” vip teams who only take 40 calls a day and sit there available while the rest of us take calls. These teams or any promotions are always filled by office favorites! Our average caller is holding around 15-20 min for a rep but the supervisors still refuse to take calls because they “have a lot on their plate” besides maybe 1 they are all lazy and pushovers and that’s exactly why Ron has them in that position because he does not like being challenged. If you want to work for a company who doesn’t value you, does everything it can to stop your upward advancement and plays favoritism this is the place for you! This place is focused on one thing how much money can they make? They don’t care about our members or their employees. I have worked at plenty of call centers and this is by far the worst job I have ever had!

    Advice to Management

    Maybe actually make your supervisors work! And listen more to concerns of your employees. I can tell you for a fact 80% of your call center hates this place and the way it’s ran which all falls on you.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Health Holding full-time

    Pros

    Excellent benefits
    Great Work Life balance

    Cons

    none that I can think of


  9. "RN Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager
    Current Employee - RN Case Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at American Health Holding full-time (More than a year)

    Pros

    Work from home, management is pleasant and does not micromanage.

    Cons

    Computer system is homemade and archaic, lots of double and triple charting because the screens don't communicate, yet IT/Management refuses to upgrade despite constant complaints from staff. Hours a day wasted charting in this ridiculous system which cause the nurses to work after hours to meet billable requirements

    Advice to Management

    Update and modernize your computer system. Listen to your staff when they provide ideas for improvement.


  10. Helpful (4)

    "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager
    Former Employee - RN Case Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Health Holding full-time (More than 3 years)

    Pros

    Flexible work at home schedule with weekends and holidays off.

    Cons

    Too many cases to handle. Not enough time in the day to get all necessary work done. training is inconsistent and salaries are poor compared to other companies. No fairness in end of year rating - raises decided by upper management and not immediate supervisor who seemS powerless to impact anything.

    Advice to Management

    Listen to your employees when they say they have too many patients to handle. I resigned and am employed by another company who pays me more, respects me more, and LISTENS TO ME!!!