American Hearing Aid Associates Reviews | Glassdoor

American Hearing Aid Associates Reviews

Updated June 15, 2017
26 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Vince Russomagno
13 Ratings

26 Employee Reviews

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  1. Helpful (1)

    "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Chadds Ford, PA
    Current Employee - Associate Manager in Chadds Ford, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some of the best people I have ever worked with. They can get the job done! I am also happy to call many of them friends. Company treats me so well that I'm pretty sure if I ever left I would just end up coming back anyway.

    Cons

    I have no constructive criticism at this time.

    Advice to Management

    Continue to grow and strive to be better every day!


  2. Helpful (2)

    "Unprofessional Environment - A Waste of Time- RUN"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chadds Ford, PA
    Former Employee - Anonymous Employee in Chadds Ford, PA
    Doesn't Recommend
    Negative Outlook

    I worked at American Hearing Aid Associates full-time (Less than a year)

    Pros

    Some flexibility with your work schedule

    Cons

    Management is very unprofessional towards their employees. There is absolutely NO accountability.

    Advice to Management

    Learn how to treat your employees. Take some managerial classes.

  3. Helpful (1)

    "Billing specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Oak Island, NC
    Former Employee - Billing Specialist in Oak Island, NC
    Neutral Outlook
    Approves of CEO

    I worked at American Hearing Aid Associates full-time (More than 8 years)

    Pros

    Some nice friendly people and benefits were good, pay was good too. I learned a lot working here and made a few friends along the way. Had some good managers and employees that would help each other and show you how to do something to make your job easier and to be able to get it done faster and accurately

    Cons

    very high turn over rate, management micromanaged everything you did, communication wasn't the best/timely between management and employees.

    Advice to Management

    stop micromanaging. Listen to the employees and treat everyone the same. Same rules apply to all


  4. Helpful (2)

    "Operations"

    Star Star Star Star Star
    Former Employee - Operations in Chadds Ford, PA
    Former Employee - Operations in Chadds Ford, PA
    Disapproves of CEO

    I worked at American Hearing Aid Associates full-time (More than 3 years)

    Pros

    Great coworkers and people who are completely dedicated to helping each other.

    Cons

    The management is not the best. They use dated theories for coaching and don't see the value in developing the person to grow.

    Advice to Management

    Don't micro manage so much. Listen to your employees since they are in the front line fighting fires for you everyday.


  5. "Perfect example of the ideal employer!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chadds Ford, PA
    Current Employee - Manager in Chadds Ford, PA
    Recommends

    I have been working at American Hearing Aid Associates full-time

    Pros

    Getting to be part of a close-knit, yet dynamic and savvy group of professionals who are good at what they do and take pride in their work day in and day out. Everyone is very passionate about the work they do and committed to contributing to the success of the company. A great team environment, but you still have the freedom to work independently. Hands down the best work environment I have been a part of in my professional career. I look forward to coming to work every day. AHAA is a perfect example of the ideal employer.

    Cons

    I have no cons at all.

    Advice to Management

    Keep making your employees feel like they matter.


  6. Helpful (1)

    "Needs improvement but a good stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Device Sales Representative in Chadds Ford, PA
    Former Employee - Medical Device Sales Representative in Chadds Ford, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Hearing Aid Associates full-time (Less than a year)

    Pros

    The benefits that you receive are decent. The job can be very a good experience for some people but not all the positions have a lot of stress to them.

    Cons

    Management isn't that good but not horrible. The people at the job aren't that friendly. It's not a fun place to work. It's not a place you want to work for your whole career. The communication from management needs to be improved. High turnover rate here so be careful.


  7. Helpful (2)

    "AHAA, Chadds Ford"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Chadds Ford, PA
    Former Employee - Management in Chadds Ford, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Hearing Aid Associates full-time (More than 3 years)

    Pros

    Terrific compensation. A President who looks for ways to payout on the commission plan, very generous. Several times when I had a tough break in the market, or with someone on my team that caused a near miss she would payout at the closet level or even as discretionary. A real classy person in that regard. Approachable Sr VP of Sales and President and they are passionate about the success of the company and their employees

    Cons

    No free rides here; so if you think this is pharma and you can fly under the radar and do nothing you will not last. To many folks today just want to collect a check, do a great deal of busy work with no accomplishment and are not truly engaged and committed. This is not a job or company for most "you" if this is how "you roll". You need to be willing to work hard everyday, use your head to make good business decisions, expect constructive feedback and work long hours. However, the reward in terms of monies and knowledge gained makes it worth every minute.

    Advice to Management

    Please be a little more patient w entry level hires. Entry level positions take a good 6-months to understand how all the moving parts work; balance recruiting, account mgmt. and vendor relations. your current Sr VP of Sales is a good one, congratulations on a terrific hire.

  8. Helpful (6)

    "Horrible. Terrible. Run from AHAA hearing centers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Staff in Clifton Springs, NY
    Former Employee - Front Office Staff in Clifton Springs, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Hearing Aid Associates full-time (More than 5 years)

    Pros

    You get health insurance and the bonus seems lucrative when you start.

    Cons

    Manager will blame employees and auds for anything that goes wrong. Unethical practices across the board. You'll be surprised at how much horrible stuff management gets away with and how much turnover happens. I've seen them go through 4 PDRs, 8 Auds and 6 front office staff in a 20 person company in just a few years.

    Advice to Management

    Take some responsibility for anything rather than blaming or firing. Actually give your sales people something called sales training. Your sales "script" and "methods" make everybody's sales go down because it's way too direct. But we're the ones that get blamed for your methods that don't work. Also, stop trying to make your office manager get the front office staff to fight the Audiologists on everything. There's no team here, just straight fear of losing your job daily.


  9. Helpful (5)

    "Going downhill fast!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Hearing Aid Associates (More than 3 years)

    Pros

    Nice ppl to work with. Often received free lunch or donuts.

    Cons

    Benefits HAD been the big pro, now they are expensive and terrible. Mgmt doesn't have a clue how to manage. Stuck on the micromanaged cycle.

    Advice to Management

    Empower the staff. Stop the micromanagement. Stand behind your staff. If it's good for one, it's good for EVERYONE.


  10. Helpful (3)

    "Upper Management Needs to Leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chadds Ford, PA
    Former Employee - Anonymous Employee in Chadds Ford, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly people in office and benefits were good.

    Cons

    Nobody takes responsibility for anything they do.

    Advice to Management

    Leave.


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