American Heart Association Reviews in Dallas-Fort Worth, TX | Glassdoor

American Heart Association Dallas Reviews

Updated April 11, 2017
88 reviews

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Dallas-Fort Worth, TX Area

3.6
Star Star Star Star Star
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American Heart Association CEO Nancy A. Brown
Nancy A. Brown
56 Ratings

88 Employee Reviews

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Pros
Cons
  • AHA always speaks about work-life balance, but it needs to be across the board (in 56 reviews)

  • No work-life balance, micro-managed, (in 17 reviews)

More Pros and Cons

  1. "Go Red For Women Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Go Red for Women in Dallas, TX
    Former Intern - Go Red for Women in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Heart Association as an intern (More than a year)

    Pros

    There are many opportunities to take initiative and lead entire projects as an intern - great way to gain project-based experience!

    Cons

    It is expected of interns (and rightfully so) that they go above and beyond the duties assigned to them, which can be difficult to balance with schoolwork and other commitments as a student.


  2. Helpful (3)

    "Overworked & underpaid...most of the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Approves of CEO

    I have been working at American Heart Association full-time (More than a year)

    Pros

    Good benefits (PTO, health insurance, and retirement matching) Work from home option, a great place to learn new skills and move laterally, overall positive work environment

    Cons

    Many positions are so loosely structured that your duties are constantly changing. Although some co-workers are nice, others lack manners and will throw you under the bus to make themselves look good to volunteers and upper management. Your team lead may or may not have your back. Although work-life balance seems good at first, the longer you stay with the company, you'll find that you are overworked and underpaid. "Team players" are underappreciated and taken advantage of.

    Advice to Management

    Stop overextending your hardest working employees. They will quickly burn out, and leave.


  3. Helpful (1)

    "This company has a great mission."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Dallas, TX
    Current Employee - Project Coordinator in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Heart Association full-time (More than a year)

    Pros

    The mission is a great reason to work here and the continued advocacy for healthcare and cardiovascular education including CPR.

    Cons

    Depending on the department, the mission is skewed and therefore lacks direction. Also the reliance on volunteers can and does overshadow the goals.

    Advice to Management

    Allow your people to carry out the work and rely on them to have a better understanding of the volunteers. Also do not be afraid of change, just because it has been done that way for an it does not make it the best way.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Place To Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Approves of CEO

    I have been working at American Heart Association full-time (More than 3 years)

    Pros

    Work/Life balance is better than most. Plenty of room for career growth. Paid holidays including 5 days for Christmas. Competitive salary.

    Cons

    No tuition reimbursement for those wanting to return to school or complete a degree. Some managers don't understand the difference between being a "boss" and being a "leader".

    Advice to Management

    Give constructive criticism, but also be open to receive it.

    American Heart Association Response

    Feb 26, 2017 – Talent Acquisition & Engagement

    Thank you for sharing your experience working with the AHA. Yes, Our We get to take one week time off during the Christmas time and we still get paid for those days. This great benefit helps us enjoy ... More


  6. "Life is Why! I love AHA."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Specialist in Richardson, TX
    Current Employee - Account Specialist in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heart Association full-time

    Pros

    I have been with AHA since October of 2015, starting off at the CSR position. I have already been promoted into a position where I am growing daily. AHA also has great benefits that motivates you to become a healthier you!

    Cons

    The good outweighs the bad so I will leave it at that.

    Advice to Management

    When in a management position everything should always be fair and consistent.

    American Heart Association Response

    Feb 26, 2017 – Talent Acquisition & Engagement

    Thank you for sharing your experience working at the AHA. Congratulations on the promotions and we hope you continue to grow and develop while serving our community - The AHA Glassdoor Team


  7. "Company that cares"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Supervisor in Dallas, TX
    Current Employee - Administrative Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heart Association full-time (More than 3 years)

    Pros

    AHA is an employee-centered employer. Fair pay, benefits, emphasis on work-life balance, and other employee incentives.The work is challenging, yet meaningful. Truly mission-focused!

    Cons

    Expectations for non-exempt staff to complete all work in 37.5 hours per week are challenging. Formal performance review process is exhausting.

    Advice to Management

    Maintain open communication with staff, and listen to their concerns.

    American Heart Association Response

    Feb 26, 2017 – Talent Acquisition & Engagement

    Thank you for sharing your feedback. Glad to know that you enjoy our benefits and work life balance. The AHA is a great place to make a difference and make a career, and your review is a great ... More


  8. "Overall, a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heart Association full-time (More than 5 years)

    Pros

    Commitment to Mission among National Center staff, benefits, flexibility in working hours, technology usage

    Cons

    Many field staff seem to be driven more by their commission than their commitment to the organization

    Advice to Management

    If some employees are bonus eligible, the staff that support those employees should be bonus eligible as well.


  9. "Director of Marketing and Communications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Marketing and Communications in Dallas, TX
    Former Employee - Director of Marketing and Communications in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Heart Association full-time (More than 10 years)

    Pros

    Great place to work! Good benefits, flexible work hours, good work/life balance, challenging and fulfilling work.

    Cons

    Not many opportunities for career growth.

    Advice to Management

    Managers should be skilled in working with staff on career development.


  10. Helpful (5)

    "Senior Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Dallas, TX
    Former Employee - Senior Director in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at American Heart Association full-time (More than 3 years)

    Pros

    Great mission. Great co-workers.

    Cons

    Not enough resources to achieve lofty goals. Recruiting process is antiquated and takes forever. Lots of turnover.

    Advice to Management

    Set realistic goals - stretch, but realist.
    Eliminate behavior interview questions.


  11. Helpful (16)

    "Frustrating for customer-centric salesppl. Process driven folks may love it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Development in Dallas, TX
    Former Employee - Vice President Development in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    AHA has excellent benefits... better than many large for-profit companies! 401k (called a 403b in a nonprofit matching, pension, medical/dental/vision insurance, tuition reimbursement, PTO...

    Cons

    Mind-numbing micromanagement. Creativity stiffling environment. If you have any inkling of "out of the box, creative, blaze your own path" type of impact, run from this organization. Robotic, cookie-cutter, process-driven organization. This may be perfect for some folks, but not for folks who thrive in a true sales role.

    Advice to Management

    For longterm hiring success, make sure interview discussion regarding job expectations matches the actual job description. Train interviewers. Also folks lower on the management ladder shouldn't be made to suffer while top mgmt attempts to retrain unqualified upper management who were inappropriately promoted. When folks who have a giant bonus months away are willing to cut bait and ditch the bonus instead of waiting it out in misery, you know something is terribly wrong.



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