American Heart Association Reviews | Glassdoor

American Heart Association Reviews

Updated April 10, 2017
96 reviews

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3.0
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American Heart Association CEO Nancy A. Brown
Nancy A. Brown
32 Ratings

96 Employee Reviews

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Pros
Cons
  • AHA always speaks about work-life balance, but it needs to be across the board (in 56 reviews)

  • No work-life balance, micro-managed, (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "This company has a great mission."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Dallas, TX
    Current Employee - Project Coordinator in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Heart Association full-time (More than a year)

    Pros

    The mission is a great reason to work here and the continued advocacy for healthcare and cardiovascular education including CPR.

    Cons

    Depending on the department, the mission is skewed and therefore lacks direction. Also the reliance on volunteers can and does overshadow the goals.

    Advice to Management

    Allow your people to carry out the work and rely on them to have a better understanding of the volunteers. Also do not be afraid of change, just because it has been done that way for an it does not make it the best way.


  2. Helpful (1)

    "Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Quality and Systems Improvement in Arlington, VA
    Former Employee - Director of Quality and Systems Improvement in Arlington, VA
    Doesn't Recommend
    No opinion of CEO

    I worked at American Heart Association full-time (More than a year)

    Pros

    The company offers flexibility and amazing benefits!

    Cons

    There is no training for positions, and management doesn't believe in investing in their employees success. The amount of travel expected can be too much if you have kids.


  3. Helpful (5)

    "Senior Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Dallas, TX
    Former Employee - Senior Director in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at American Heart Association full-time (More than 3 years)

    Pros

    Great mission. Great co-workers.

    Cons

    Not enough resources to achieve lofty goals. Recruiting process is antiquated and takes forever. Lots of turnover.

    Advice to Management

    Set realistic goals - stretch, but realist.
    Eliminate behavior interview questions.


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  5. Helpful (10)

    "High Turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Go Red for Women Director in Baltimore, MD
    Former Employee - Go Red for Women Director in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Heart Association full-time (More than a year)

    Pros

    Important mission and community focus

    Cons

    High pressure sales goals, incentive package difficult to achieve, high staff turnover


  6. "Contract Worker, Heart 360 Initiative"

    Star Star Star Star Star
    • Culture & Values
    • Comp & Benefits
    Former Employee - Worker in Atascosa, TX
    Former Employee - Worker in Atascosa, TX

    I worked at American Heart Association (Less than a year)

    Pros

    Management was receptive to feedback from our experience out in the field. Was interested in our opinions for improvement with the program partners.

    Cons

    Nothing bad to say about the organization, although the initiative I worked on had some ingrained faults that effected the results of the program.

    American Heart Association Response

    Feb 26, 2017 – Talent Acquisition & Engagement

    Thank you for sharing your experience working at the American Heart Association. Glad to know that you have a great time partnering with your management - The AHA Glassdoor team.


  7. Helpful (13)

    "Insanely High Turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Associate in Houston, TX
    Former Employee - Administrative Associate in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at American Heart Association full-time (Less than a year)

    Pros

    The PTO is great. They give you Christmas Day - New Years Day off with pay. Great Health and Dental insurance premiums.

    Cons

    Non-Exempt employees only work 37.5 hours a week. They give you a solid hourly rate, but then you find out you work 37.5 hour work weeks which decreases your salary significantly. High turnover! The office has about 50 employees. Every 3 month 3 - 6 people either quit or get terminated. Literally half of the staff from 2015 is gone.

    Advice to Management

    Instead of coming down so hard on the lower level employees on the totem pole, take a look at what you are lacking as a leader. Maybe then you can realize why the turnover is so high.


  8. Helpful (7)

    "Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Neutral Outlook
    No opinion of CEO

    Pros

    Get to work with great people in our area hospitals, businesses and community.

    Cons

    VERY numbers/money driven. Weekly one on one's with your manager that are totally revenue focused. Unfortunately it feels more like outside sales than fundraising.


  9. Helpful (8)

    "Company Goals Are Great/Leadership Needs Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at American Heart Association (More than 10 years)

    Pros

    Everyone is focused on the same goals in mind. Peers are great to work with and grow with at work. The knowledge you learn is awesome professionally and personally.

    Cons

    Continued development of senior leadership and mid level leadership is greatly needed. Depending on your department you have a lot of work and tons of meetings to attend. It is very hard to have a work life balance because you are always working from home to stay ahead.

    Advice to Management

    Invest more time in making sure your leaders are developed and trained. Also that they are remaining fair in their strategic planning to all employees.


  10. Helpful (5)

    "Fundraising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth Market Director/Regional Director in Chicago, IL
    Former Employee - Youth Market Director/Regional Director in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Heart Association (More than 5 years)

    Pros

    The AHA has a great mission and the management is very focused and they make a concerted effort to be sure donor dollars are spent wisely . Staff and coworkers, in general, are really great people and believe strongly in the mission

    Cons

    There is not a good balance between work and home life. The hours can be very long. There is a great deal of pressure placed on fundraisers to meet goal so you will need to be a person who handles that type of stress well. The burn-out rate for nonprofit fundraisers is quite high.

    Advice to Management

    To decrease the burn-out rate I would like to see a much better work/life balance and a decrease in the pummeling an employee gets from the constant stress. I think you lose many really good people who love the mission but are driven out by the high stress level imposed on them.

    American Heart Association Response

    Sep 14, 2016 – HR

    Thank you for taking a moment to tell us about your work experience at the AHA. We really appreciate your five years of service and was sorry to see the word "former" in front of the word employee ... More


  11. Helpful (9)

    "Good Cause, Poorly Managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WISCONSIN in Madison, WI
    Former Employee - WISCONSIN in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Heart Association full-time (More than a year)

    Pros

    Good mission. Passionate volunteers. People that work their believe in the cause. Frequently there for personal reasons.

    Cons

    Too many reorgs. Managers out of touch with employees when in different office. Rely on co-worker input to assess performance. Not good.

    Advice to Management

    Spend time leading/growing your people.


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