American Heart Association Reviews | Glassdoor

American Heart Association Reviews

Updated May 9, 2017
459 reviews

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3.3
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American Heart Association CEO Nancy A. Brown
Nancy A. Brown
235 Ratings

459 Employee Reviews

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Pros
Cons
  • AHA always speaks about work-life balance, but it needs to be across the board (in 56 reviews)

  • No work-life balance, micro-managed, (in 17 reviews)

More Pros and Cons

  1. Helpful (6)

    "Client Engagement specialist"

    Star Star Star Star Star
    Former Employee - Client Engagement Specialist in Richardson, TX
    Former Employee - Client Engagement Specialist in Richardson, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at American Heart Association full-time (Less than a year)

    Pros

    Great NEC staff and trainers

    Cons

    I was fired yesterday for being hospitalized with a stroke and missing training. I cant believe a organization with the mission to promote healthy lives would treat me in this manner.

    Advice to Management

    Call 911 when needed, call emergency contact for employee, use good judgment


  2. "Internship Experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heart Association full-time (More than a year)

    Pros

    Positive work environment, helpful coworkers

    Cons

    Sometimes there was a lack of clarity about the expectations of the job.


  3. Helpful (3)

    "Great company/brand: Some not so great management/leadership styles"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Coordinator in Great River, NY
    Former Employee - Communications Coordinator in Great River, NY
    Doesn't Recommend
    Approves of CEO

    I worked at American Heart Association full-time (More than a year)

    Pros

    Working towards a great mission and helping those in need who are dealing with heart conditions, stroke, heart attacks etc.

    Working alongside those who have ties to the mission and equally believe in the cause.

    A good work environment for the most part.

    Open lines of communications with town hall style meetings and larger group retreats that allow interactions across market territories.

    Cons

    Some leadership and management operate on a closed door policy. Direct management can appear inaccessible and not willing to mentor direct reports.

    You may be successful in your role and receive verbal accolades, but don't count on moving up on the merit of hard work or recommendation. The excuse of there's no ability to have a title change due to the way the organization is structured, is often used ( outdated structure of job description/responsibilities, aka inequivalent to pay).

    Performing many things outside of your job description and then some.

    A job description that involves more than one position, but is rolled up into one to save money and cut costs, but pays as one position (under market value)

    Advice to Management

    Be open to fostering growth from within your organization, especially to those who showed positive growth and were recognized as doing so countless times, but did not reflect when it mattered. Have a growth plan for your employees who show potential via HR to foster retention from within.


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  5. "CPR and AED Certification"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified in Mystic, CT
    Current Employee - Certified in Mystic, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Heart Association (More than a year)

    Pros

    Small class sizes allow for the ability to give individual attention. Over the years that I have had instruction from an American Heart Association Instructor for my certifications and re-certifications I have always found that the instructor was very knowledgeable, approachable, kind, generous of their time, and through in their instructions.

    Cons

    Sometimes I think the certification should only last 6 months to a year.

    Advice to Management

    Keep up the great work hiring amazing instructors that continuously assist other in saving lives!!


  6. "Great Company/Long Hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at American Heart Association full-time

    Pros

    Mission-driven, team mentality, strong ethics, flexible

    Cons

    Long hours, rigid in their planning


  7. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Coordinator in Grand Rapids, MI
    Current Employee - Development Coordinator in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Heart Association full-time (More than 3 years)

    Pros

    AHA is a great place to work. Staff is fantastic and really easy to work as a team. Competitive benefits and salary. Opportunity to have a lot of responsibility and access to high-level volunteers. Promotions from within are common. Great work-life balance.

    Cons

    Expectations for non-exempt staff to complete all work in 37.5 hours per week are challenging.

    Advice to Management

    Don't forget about the administrative staff - important aspect to the organization yet often time they get left behind.


  8. Helpful (4)

    "Depressing, over-worked, underpaid, stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at American Heart Association full-time

    Pros

    Saving lives, fighting heart disease and stroke. There are a few remarkable people I have met within the AHA and feel very grateful to have learned from them and built a good connection.

    Cons

    The workload is extremely heavy and there is not enough time to complete duties considering you are only allowed 7.5 hours a day. Your hired job description quickly becomes larger and you are suddenly responsible for more than you signed up for, with no additional compensation. Office politics are horrible and the environment is toxic - lots of bullies run the office (however they are not management) and nothing is done about it or even acknowledged that it is happening. The hard working employees are eventually squashed under the workload, office politics and bullies that they end up not caring or even quiting! Everything is masked over and nothing is fixed. A very confusing way of operating the office with little leadership to guide various job functions, roles and events.

    Advice to Management

    Pay attention to the office environment and correct bad behavior appropriately. Stand up for the middle man and focus on the quality of work, not quantity. Allow employees more overtime for extra work, lower goals/expectations or bring in additional work if necessary to make the office run as smooth as possible.


  9. Helpful (3)

    "Not recommended"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Heart Association full-time

    Pros

    Good work life balance, Great benefits (retirement plan)

    Cons

    Limited career pathing or feedback. Felt like some employees weren't working as hard as others and rewarded anyways.


  10. Helpful (6)

    "Overworked & underpaid...most of the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Approves of CEO

    I have been working at American Heart Association full-time (More than a year)

    Pros

    Good benefits (PTO, health insurance, and retirement matching) Work from home option, a great place to learn new skills and move laterally, overall positive work environment

    Cons

    Many positions are so loosely structured that your duties are constantly changing. Although some co-workers are nice, others lack manners and will throw you under the bus to make themselves look good to volunteers and upper management. Your team lead may or may not have your back. Although work-life balance seems good at first, the longer you stay with the company, you'll find that you are overworked and underpaid. "Team players" are underappreciated and taken advantage of.

    Advice to Management

    Stop overextending your hardest working employees. They will quickly burn out, and leave.


  11. Helpful (2)

    "This company has a great mission."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Dallas, TX
    Current Employee - Project Coordinator in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Heart Association full-time (More than a year)

    Pros

    The mission is a great reason to work here and the continued advocacy for healthcare and cardiovascular education including CPR.

    Cons

    Depending on the department, the mission is skewed and therefore lacks direction. Also the reliance on volunteers can and does overshadow the goals.

    Advice to Management

    Allow your people to carry out the work and rely on them to have a better understanding of the volunteers. Also do not be afraid of change, just because it has been done that way for an it does not make it the best way.


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