American Heart Association Reviews | Glassdoor

American Heart Association Reviews

Updated January 31, 2017
77 reviews

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77 Employee Reviews

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Pros
Cons
  • Work/life balance is often challenging (in 53 reviews)

  • Virtually no work/life balance whatsoever (in 16 reviews)

More Pros and Cons

  1. Helpful (16)

    "Account Manager"

    Star Star Star Star Star
    Former Employee - Senior Account Manager in Dallas, TX
    Former Employee - Senior Account Manager in Dallas, TX
    Doesn't Recommend

    Pros

    The mission of the organization, the dedication of the field staff, benefits are excellent, decent salary for a non profit.

    Cons

    Upper management at the national level is absolutely tone deaf. They preach work/life balance, yet most field staff work at least 60 hours a week. Leadership team not in touch with the daily challenges the field staff face....very reluctant to change.

    Advice to Management

    Look inward, employee dissatisfaction and constant turnover indicate issues at the executive level.


  2. Helpful (12)

    "Youth Market Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at American Heart Association full-time

    Pros

    It was great working with schools and students. The customer base was great and very supportive. Amazing group of volunteers.

    Cons

    The management micro managed the youth market directors. There was not enough practical training and I was not sure what we were really raising money for,the American Heart Association is just another big corporation.


  3. Helpful (21)

    "Too much pressure and stress for a "health" organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director
    Former Employee - Executive Director
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Heart Association full-time (More than 3 years)

    Pros

    The overall lifesaving mission of the AHA is commendable. Volunteers and survivors enjoy being a part of the AHA events and lives are impacted locally.

    Cons

    The corporation does not truly care about making an impact only raising money. There is constant pressure to always raise more, setting impossible goals and putting excessive pressure on staff when they are not achieving impossible goals. This is not a job for a person with a family who want to have work life balance. Although the message of the dangers of stress is common knowledge, it is hypocritical of the AHA to create such a stressful work environment for their employees.

    Advice to Management

    Celebrate successes and set realistic goals! Appreciate employees and ease up on the stress and pressure you put on them. Provide more resources to help your staff achieve goal. And practice what you preach!


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  5. Helpful (14)

    "National Center - limited career growth & surprisingly cut throat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager Nutrition in Dallas, TX
    Former Employee - Marketing Manager Nutrition in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Heart Association full-time (More than 5 years)

    Pros

    Excellent benefits and work/life balance, good cause--which you have to weigh against the low pay.

    Cons

    - Leadership values outside agency expertise over employees' professional perspective.
     - Manager-level employees can't seem to get ahead; many have been there for years with no title change.
     - Lengthy hiring process leads to hiring 2nd and 3rd choice candidates, which results in the organization being comprised of a bunch of B & C players.
     - What do B and C players do? They are insecure and easily threatened, so they are political, mean spirited, and play dirty.
     - Questionable business decisions that are not produced with strategic planning or forethought.
    - Crippling silos and duplication of efforts between departments. Strategically disorganized.
    - Very top heavy as an organization. Senior leaders get promoted quickly and with seemingly no logic.

    Advice to Management

    Fix the duplication of efforts between departments. Provide a real (not superficial) career path.


  6. Helpful (14)

    "RUN AWAY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Heart Association full-time

    Pros

    Great benefits and extreme training plan

    Cons

    The fundraising goals are way out of line and the expectations of mgmt. are unrealistic.
    No matter what your goal is....they continue to raise it.

    Advice to Management

    Listen to your donors and your staff


  7. Helpful (1)

    "Project Coordinator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at American Heart Association full-time (More than 5 years)

    Pros

    Non-profit organization. 7.5 hour work days. Company offers many positions that are work from home.

    Cons

    Salary is on the low scale unless you are in upper management. No room for advancement especially if you do not have a masters degree.


  8. Helpful (13)

    "Amazing Mission, Not so amazing work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA
    Doesn't Recommend

    I worked at American Heart Association (More than a year)

    Pros

    Getting to be a part of an organization that is truly saving lives

    Cons

    Absolutely no work life balance.


  9. Helpful (10)

    "Director of Heart Walks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heart Association full-time (More than a year)

    Pros

    great training. Learn a lot. Respected non-profit. Make good connections depending on city you work in.

    Cons

    Treat employees like they are someone who can be easily replaced. No respect for internal candidates and what they have done. When promoted you get barely any raise. very stressful. Upper management gives you big goals and saying no is not an option.

    Advice to Management

    Respect your employees, listen to them and get their input on goals. Appreciate the ones who are successful and reward them.


  10. Helpful (16)

    "Business Development Director, Heart Walk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Director in San Diego, CA
    Former Employee - Business Development Director in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at American Heart Association full-time (Less than a year)

    Pros

    Great relationships with volunteers, sales-like environment

    Cons

    Little direction, constant turnover, always "new" initiatives coming down from the top, everything is a priority.

    Advice to Management

    I was told, "don't become and AHA robot". The volunteers I worked with raised more money than previous years within a 3 month period. One day I walked into a meeting with my boss and executive and they told me that it would be my last day with the AHA. No coaching, no documentation, nothing but great feedback from my volunteers and fundraising companies. I was completely blindsided by this. Two weeks after the Heart Walk, and they showed me the door. All of my volunteers wrote to me proclaiming their extreme dissatisfaction with this decision. Many of whom offered to help me find employment within their own companies. How can your organization or division be successful if you terminate people and move people when things don't go your way? It's a huge disappointment to my volunteers and me, as a survivor of a heart condition.


  11. Helpful (12)

    "No Work/Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Heart Association full-time (More than a year)

    Pros

    -decent benefits
    -decent pay for a non-profit organization

    Cons

    My workload required me to work 50-60 hours a week. My boss would only come in for 25-30 hours a week.
    I was forced to cancel by vacation last minute even though it was approved a month in advance.

    Advice to Management

    Please truly evaluate your upper-management because many are lazy and complacent. Many provide no support or motivation to support staff.



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